WHAT ARE COOKIES?

Cookies are standard features of many websites, including this one. Cookies are tiny files that are downloaded to your computer and store small amounts of data when you visit a website.

This page describes why we use cookies and your options. For more general information on cookies, please click here.

OUR USE OF COOKIES

Some cookies are necessary to make our website work and to enhance your experience of using our website.

Optionally, some cookies may be used to analyse and understand how you interact with our website to help us improve it.

We do not attempt to connect data we collect through the use of cookies on our website to identify individuals for any other purposes.

STRICTLY NECESSARY COOKIES

These cookies are essential for the website to function and cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the site may not then work correctly. These cookies do not store any personally identifiable information.

CookieControl                               

·       Purpose: Used for consent management through the site cookie banner.

·       Expiry: 90 days

·       Details: This cookie is used to record your preferences e.g. whether you have chosen to accept optional analytics cookies.

ANALYTICS COOKIES (GOOGLE ANALYTICS)

With your permission we may use Google Analytics to help us understand how visitors interact with our website. This enables us to improve site performance and user experience. These cookies do not collect information that directly identifies you.

If you have chosen to accept them, the following Google Analytics cookies may be set.

_ga

• Purpose: Used to distinguish individual users by assigning a unique identifier.
• Expiry: 2 years
• Details: Helps us understand how many unique visitors access our site and how they interact with it over time.

_gid

• Purpose: Also used to determine unique visitors, but only for a 24-hour period.
• Expiry: 1 day
• Details: Allows us to see how many different users visit the site each day.

_gat

• Purpose: Used to manage the rate at which data is sent to Google Analytics.
• Expiry: 1 minute
• Details: Helps us ensure our website runs efficiently by limiting the number of requests sent to Google Analytics.

These cookies help us monitor and improve the use of our website(s). They are not set unless you have ‘opted-in’ by ticking the box to enable them. These cookies are then set by our website and are therefore considered to be ‘first-party cookies’.

You can change your mind at any time by clicking on the Cookies link at the bottom of any web page on our website. You may need to refresh the page for the changes to take effect.

DISABLING ALL COOKIES

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which may be essential to make the website work) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

CONTACT INFORMATION

We welcome your feedback or any questions on our cookie policy. Please contact Lancashire's Group Data Protection Officer at:

Lancashire Insurance Services Limited,
20 Fenchurch Street,
London,
EC3M 3BY,
United Kingdom

Alternatively, you can contact us by email at: privacy@lancashiregroup.com.

[Also, if you are in the United States, our toll-free number is +1 (855) 316 2685].

CHANGES TO THIS POLICY

This policy was last updated on 11 August  2025 and effective from 18 August 2025.