Our Lancashire values underpin all the Group’s activities


Exhibiting passion and commitment in all aspects of Lancashire life and inspiring others to do the same, we are…



aspiring to deliver a superior service for our clients, ourselves and our business partners, we are…



in our decisions, actions and business processes, and considerate of our environment and wider society, we are…



valuing teamwork and a diversity of skills and experience and sharing in our success, and we are…



in conducting our business in an accountable, open, honest and sustainable way.

Our culture provides a positive working environment, ensuring that all our people are treated with respect and given the opportunity to thrive.

We are committed to engaging with our people through staff surveys and through regular communications, both formal and informal.

During 2021, we introduced new agile working practices as a direct result of feedback from employees. In addition, flexible start times, to better support the work / life balance, were also introduced following requests from staff.

We continuously encourage employees to develop their skills and experience and offers various in-house and external training programmes and financial support for professional development.

Nurturing and developing our positive culture offers our people the opportunity to be their best and excel in their roles. Aligned to this high performance are our competitive compensation and reward structures which incentivise people to contribute fully to the success and growth of the business.

All permanent employees have an enhanced invested interest in the success of the Company through our RSS to ultimately become a shareholder in Lancashire Holdings Limited.

We are also an accredited living wage employer, for our business and our supply chain.

Find out more about careers and working at Lancashire 

Read more in our 2021 E.S.G Review

Valuing diversity

We value the diversity of our workforce and understand that people who share our ideals come from all walks of life and backgrounds.


The Lancashire Foundation has supported a number of organisations whose aim is to reduce social exclusion in wider society and we strive to keep that spirit within our own operations.


The Lancashire Diversity and Inclusion Group, whose members are volunteers drawn from across the business, is a valuable platform to propose and discuss ideas to progress our diversity and inclusion activities. Our policies ensure that people are not discriminated against either during the recruitment process or during their time with us.