Making Lancashire an employer of choice is one of our key strategic priorities.
We want to retain and attract the best talent across our markets and offer an inclusive and rewarding work environment.
Our people are drawn from a diverse range of backgrounds, which gives our community of colleagues a thriving and collaborative environment in which to excel.
Top ten employer for the third year
In 2024, Lancashire was named a Top Ten employer in Bermuda in the annual awards run by the island newspaper The Royal Gazette and sponsored by PwC.
Lancashire was placed sixth in the top 10 (out of 45 participating companies). This achievement builds on our success in recent years when we came 8th in 2021 and 7th in 2023. Importantly, our employees in Bermuda were instrumental in our nomination, showing continued high levels of engagement.
Supporting our people
We are pleased to offer our employees a range of benefits. These are designed to support colleagues in line with local practices and, depending on location, include ‘family-friendly’ employment policies, such as enhanced maternity, paternity and adoption leave, and paid leave for IVF treatment and pregnancy loss.
We also have a support framework for employees experiencing menopause, as part of our commitment to providing a safe and inclusive environment and encouraging colleagues to have open conversations. All permanent employees have an enhanced interest in the performance and success of the Company through our RSS to ultimately become a shareholder in LHL. The Group also provides subsidised lunches on specific days for employees to encourage them to interact in the office during breaks.
During the course of the year, we offer advice and information on a range of health, wellbeing and financial matters through our external partners including health checks, and financial wellbeing workshops. Additional resources are also available 24 hours a day through the EAP. Areas covered include supporting home life, work life and physical and emotional health, and the opportunity to enrol in self-help programmes. The Group has volunteer first aid and wellbeing officers available to employees, and Lancashire offers non-judgmental support for those suffering mental health difficulties and ill-health.
Training and development
Increasing people’s skills, experience and knowledge is good for our employees and our business.
We aim to assist employees in developing their talents to meet their career ambitions with us, and a number of training and professional development initiatives are offered to all employees at all levels.
We also offer employees a range of support through our online elearning platform. This provides compliance, soft skills, management and health and wellbeing training, along with (re)insurance-specific training courses. Where appropriate, financial support and incentives for professional qualifications are available.
All employees are encouraged to discuss training requirements with their manager on an ongoing basis and through more formal performance review discussions. Compulsory training is also delivered to all new permanent employees, including people working part time, and those on fixed-term contracts. Topics covered include tax/regulatory operating guidelines, disclosure (including the requirements of the Market Abuse Regulation 2016), inspections, financial crime, ERM, cyber security, communications etiquette/equality, diversity and inclusion, GDPR and conduct rules.
New employees are expected to complete this training during the first three months of employment. Further training is offered, depending on individual requirements. The Board receives quarterly updates regarding completion of these sessions.
Attracting new talent
To ensure we have access to the best and most diverse talent pools we recruit new employees through a number of channels, including direct outreach, corporate social media, and through our website. All employees receive training on unconscious bias and other recruitment themes as part of our efforts to give everyone an equal opportunity to show their best during the selection process. Our induction programme for new employees includes training on diversity matters to support our focus on fairness and inclusion. Alongside our more experienced employees, we have a number of apprentices who receive training and support as they begin their careers with us in their chosen field.
Read more about our focus on People and Culture in our 2024 Annual Report and Accounts.