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Annual Report & Accounts 2023
Delivering
together
Holdings Limited
Our culture and focus
enables our success
Our values underpin
everything we do and are
at the core of our culture.
These embedded values create
a culture which delivers in the
right way for all our stakeholders,
as we continue to grow and
move forward.
Strategic report
Delivering together
2 2023 at a glance
3 Key performance indicators
4 Chair’s statement
6 Group Chief Executive’s review
Delivering our strategy
9 Business model
10 Our strategy
12 Financial review
14 Underwriting review
18 Business review
Delivering for our clients
23 Enterprise risk management
28 Principal risks
Delivering for our people
33 Our people and culture
Environmental, social and
governance report
Delivering sustainably
41 Chair’s introduction
43 Our ESG strategy and progress
Sustainability
Delivering for our communities
45 The Lancashire Foundation
49 2023 TCFD Report
65 Delivering responsibly
Governance
Delivering as a responsible business
72 Board of Directors
76 Corporate governance report
80 Section 172
83 Committee reports
101 Directors’ Remuneration Report
118 Directors’ Report
121 Statement of Directors’ responsibilities
Financial statements
122 Independent auditor’s report
131 Consolidated primary statements
135 Accounting policies
148 Risk disclosures
167 Notes to the accounts
Additional information
196 Shareholder information
198 Glossary
205 Alternative Performance Measures
207 Contact information
Leadership
Exhibiting passion and commitment in all aspects of
Lancashire life and inspiring others to do the same, we are…
Aspirational
aspiring to deliver a superior service for our clients,
ourselves and our business partners, we are…
Nimble
in our decisions, actions and business processes, and
considerate of our environment and wider society, we are…
Collaborative
valuing teamwork and a diversity of skills and experience
and sharing in our success, and we are…
Straightforward
in conducting our business inanaccountable, open,
honest and sustainable way.
Our long-term strategy is to manage the market
cycle and deliver strong returns for shareholders
through a portfolio of diversified products.
During 2023, we delivered on those objectives
with a disciplined approach to managing risk.
Find out more about how we’re delivering...
Our purpose – page 9
Our strategy – page 10
For our people – page 33
Sustainably – page 41
For our communities – page 45
As a responsible business – page 65
Delivering
together
1Lancashire Holdings Limited | Annual Report & Accounts 2023
2023 at a glance
2023 was a year
of delivering for all
our stakeholders
We are a provider of global specialty insurance and reinsurance
products offering risk transfer solutions to brokers and clients.
We always strive for long-term and mutually beneficial
relationships with our clients and stakeholders.
A strong, growing and sustainable business
We want to be the best and we are building on our strengths
Delivering
for our clients
Delivering
for our people
Delivering
for our investors
Delivering
for our communities
Our (re)insurance products give people and businesses confidence
to operate, thrive and recover quickly if loss events occur.
Our people are experts in their fields. From underwriting to support
functions, we strive to have strong, diverse and inclusive teams who
are focused on delivering our potential.
During 2023, we paid a total of
Delivering
sustainable operations
.m
donated through the
Lancashire Foundation in 2023

individual organisations supported

employees attended our
Project Transform volunteering
programme in Tanzania
%
of calculated GHG emissions
offset from our own operations
.m
in dividends to
our shareholders
core product groups with
associated business lines

colleagues across our offices
Top
employer in Bermuda in 2023
%
engagement score in
2023 all-staff survey
New visitor suite opened at our London office
U.S. office opened to support the expansion of our client offering
.m
gross losses paid in 2023
2 Lancashire Holdings Limited | Annual Report & Accounts 2023
22
23
5.7
(3.5)
22
23
82.6
98.7*
22
23
24.7
(1.2)*
22
23
2,072.2
1,850.7
22
23
382.1
141.6
22
23
9.5
11.7
Change in DBVS
An excellent result due to profit after tax of
$321.5 million, reflecting a strong underwriting
performance complemented by positive
investment returns.
Our shares performed broadly in line with the FTSE
250 in 2023. However, the total shareholder return
of 9.5% was supported by a special dividend of $0.50
per share in the year. This is in line with Lancashire’s
proven track record of returning excess capital to
shareholders over time.
Combined ratio
(undiscounted)
During 2023, we continued to implement our
long-term strategy to manage the market cycle
and deliver strong profitable growth through a
portfolio of diversified products. The combined
ratio (undiscounted) of 82.6% is a strong result
in a year with over $100bn of insured natural
catastrophe events.
Insurance revenue grew 23.9% to $1,519.9 million
driven by growth in casualty reinsurance, specialty
reinsurance, property insurance and energy and
marine insurance. 2023 was reasonably active for
natural catastrophe and weather loss activity and
we also saw some risk losses in our energy classes.
However, none of these were individually material
to the Group.
Total investment return
The Group’s investment portfolio, including
unrealised gains and losses, returned 5.7% in 2023.
The positive returns were driven by $108.5 million
of interest and dividend income as our portfolio
benefited from higher yields. The Group also
benefited from net movement in unrealised gains
on our fixed income portfolios due to the expectation
of rate cuts in 2024.
The Group continues to expand and diversify its
underwriting portfolio by taking advantage of the
current hard phase of the insurance market cycle
and the associated rate increases across multiple
lines of business. In 2023, the Group also announced
the launch of Lancashire Insurance U.S., which
will operate under a delegated underwriting
arrangement with Lancashire’s UK company
platform. Underwriting will commence in 2024.
Key performance indicators
Alternative Performance Measures (APMs).
Refer to page 205.
KPI linked to Executive Directors’ remuneration.
For more information, see pages 101 to 117.
Key
Total shareholder
return
Insurance service result Gross premiums written
under management
.bn.m.%
.% .%
.%
* Comparative figures have been restated to reflect the
adoption of IFRS 9 and IFRS 17.
3Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
Our strong performance allowed
us topay a special dividend in
December 2023. A further special
dividend was announced in March
2024, along with an increase inour
ordinary dividend of 50%.”
Peter Clarke
Non-Executive Chair
Chair’s statement
Our strength
and resilience
The Board is very pleased with the
performance of the business during
2023. As part of the Board’s annual
review of Lancashire’s strategic
priorities in 2023, we discussed
and affirmed three areas of focus:
underwriting comes first; balance risk
and return through the cycle; and
insurance market employer of choice.
4
Lancashire Holdings Limited | Annual Report & Accounts 2023
The management team have been committed to delivering on these
priorities and the performance of the business in 2023 is testament
to their success.
From an underwriting perspective, the business has continued to
grow with the market opportunity. These are some of the best market
conditions in over a decade, and Lancashire has always been a business
that is able to quickly and efficiently match capital to the best
underwriting opportunities. Gross premiums written increased by 16.9%,
and insurance revenue increased by 23.9%, as Alex discusses in his
review on page 6. The growth has come from a more diversified portfolio
which better mixes catastrophe risk with less volatile product lines.
This was the result of a strategic decision to diversify the portfolio that
has been implemented over the past five years, and I am pleased that
we are now seeing the results of that pivot come through in earnings
and in a healthy combined ratio (undiscounted) of 82.6% for 2023.
The performance of the business also resulted in a positive change
in diluted book value per share of 24.7%.
The strength of Lancashire’s business model has also allowed
us to increase our ordinary dividend by 50%.
Lancashire’s strong performance during 2023 was discussed at our third
quarter Board meeting, and the Board was pleased to approve a special
dividend of $119.5 million, which was paid in December 2023. The Board
also approved a buyback of Lancashire’s common shares. However,
no shares were repurchased under the programme. A further special
dividend was announced in March 2024.
While the underwriting result is key, the business has also benefited
from the higher interest rate environment within its investment
portfolio. The portfolio delivered a return of 5.7%, which is a welcome
outcome following the investment market volatility and negative returns
reported during 2022.
As Natalie discusses in her review, Lancashire has an extremely robust
capital position and has ample capital to fund its planned underwriting
during 2024 while rewarding its shareholders. The Group’s reserving
philosophy has traditionally been conservative for both newer and
more established lines of business. That remains the case, and there
are no plans to change this successful approach.
During 2023, the Group has also continued its focus on environmental,
social and governance matters. I discuss these in more detail in the
introduction to the Sustainability and Governance sections of this report,
starting on page 41. As always, I would like to commend the work of the
Lancashire Foundation and its efforts to help those less fortunate. This
includes putting ‘ESG into action’ through volunteering, particularly
through Project Transform, and in assisting a range of causes, which
during 2023 included a specific focus on the environment.
This is my final report to shareholders as I prepare to step down from
my roles as Chair and Non-Executive Director following the 2024 AGM,
having completed nine years’ service. I am delighted that Philip Broadley
has been appointed as Non-Executive Director of LHL and as the LHL
Chair designate. Philip has a wide breadth of experience across the sector
and beyond, and I know the Board and the Company will be in safe hands
under his stewardship.
As I reflect on the past nine years, Lancashire has changed considerably
and has grown from a relatively small underwriter of select risks to a
much larger, diversified business and a respected leader across the (re)
insurance sector. In 2016, my first year as Chair, the business wrote
$633.9 million of premium – and underwrites three times that today.
This growth has been accompanied by a commensurate investment
across our business in underwriting, actuarial and support functions.
Lancashire’s product suite has also expanded with the introduction of
many new lines of business. While catastrophe risk is still a significant
part of the portfolio, the less volatile lines now add ballast to the
business. Lancashire remains a lean and efficient company and is able
to react quickly when the right opportunities are available. None of this
could have been achieved without a dedicated and committed team and
I would like to thank Alex, Natalie and Paul, and the other members of
the management team, for their leadership. It has not always been easy
and we have seen some challenging periods, but I am confident that the
business is in excellent hands and that their passion for ongoing success
will be realised. I know that this commitment to the business is shared by
all employees across the Group, and I would like to thank them for their
hard work, enthusiasm and good humour. The Group’s headcount has
grown from 198 in my first year as Chair to nearly 400 today. Despite
this rapid expansion, Lancashire has retained its distinctive and vibrant
culture and will continue to do so.
So, as I sign off for a final time, I would like to thank all my colleagues
at Lancashire, my fellow Board members, both past and present, and
our shareholders for their fantastic support and dedication during my
tenure as Chair. I am extremely proud to have been the Chair of this
great company that places its clients, business partners, shareholders,
people and all stakeholders at the centre of everything it does. I offer
everyone at Lancashire my very best wishes for the future, and I look
forward to the continued success of the business in 2024 and beyond.
Chair designate Philip Broadley
Philip Broadley was appointed as a Non-Executive Director
in November 2023. Philip was also identified as the Chair
designate, and his appointment as Chair is expected to take
effect immediately following Lancashire’s 2024 AGM in
May 2024, subject to shareholder approval.
Philip is Senior Independent Director and Audit Committee Chair
at AstraZeneca PLC and a Non-Executive Director of Legal &
General Group Plc, and has held senior roles across financial
services, including as Group Finance Director at Prudential plc
and Old Mutual plc. He has also served as Chair of the 100 Group
of Finance Directors and as a member of the Code Committee of
The Takeover Panel.
Philip said: “Lancashire is in a period of robust growth in a strong
market environment. I join a business which is in very good hands.
I am extremely pleased to accept my appointment to the Board.
I look forward to working with Alex and all my colleagues at
Lancashire and to leading the LHL Board as Chair following
the 2024 AGM.”
5Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
At the heart of our business is our belief in
the importance of managing the cycle. This
means we will take opportunities to grow
when the environment is right and, during
2023, we continued to focus on writing
profitable business during the best market
conditions we have seen for a decade.”
Alex Maloney
Group Chief Executive Officer
Delivering our growth
and profit ambitions
I am extremely pleased with
Lancashire’s performance in 2023, its
development as a growing organisation,
and the future opportunities we see.
Group Chief Executive’s review
6 Lancashire Holdings Limited | Annual Report & Accounts 2023
We have delivered on our growth and profit ambitions, delivered for our
people, and within our communities. We have achieved this through our
unique culture and way of approaching our work and, as I look into 2024,
I am extremely encouraged by the opportunities that await us and our
ability to continue to deliver on our strategic objectives.
Delivering our growth and profit ambitions
At the heart of our business is our belief in the importance of managing the
cycle. This means we will take opportunities to grow when the environment
is right and, during 2023, we continued to focus on writing profitable
business during the best market conditions we have seen for a decade.
Gross premiums written increased by 16.9%, and insurance revenue
increased by 23.9%, during the year, due to a combination of new
business and rate rises across our portfolio. The insurance service result
increased by 169.8%. This excellent underwriting performance resulted
in a combined ratio (undiscounted) of 82.6% and, as our 2023 results
demonstrate, we have built a better balanced and more diverse
underwriting portfolio, which generated more profit against our capital
base. Our ultimate goal at Lancashire is to maximise risk-adjusted returns
for our shareholders. Our diversified product mix means we aim to have
lower earnings volatility and the ability to produce better returns on
capital and grow our diluted book value per share over the long term.
Due to the strong operational performance during the year, in the third
quarter we announced a special dividend of $0.50 per share. At its March
2024 meeting, the Board also agreed a further special dividend of $0.50
per common share.
We are always led by the underwriting opportunity, and we believe there
are significant opportunities going into 2024. We are well capitalised to
be able to fund those opportunities through internal earnings growth
while also rewarding our shareholders.
While Lancashire remains a significant insurer of catastrophe risk, since 2018
we have invested in our underwriting teams and added new product lines
that better balance that risk and inherent volatility. At the same time, we
have benefited from the positive underwriting conditions for catastrophe
business during the past 12 months. This mix of products during this phase
of the market cycle has resulted in higher returns and this has improved
our portfolio’s overall resilience to the impact of catastrophe losses.
We have now shown that we can manage volatility through a balanced
portfolio whilst also substantially growing the business. During 2023,
Lancashire did not incur any individually material catastrophe or large
risk losses and we were able to release reserves on prior years. As Natalie
discusses in her review on page 12, allocating our capital to the most
profitable opportunities remains our focus.
Delivering for Lancashire’s people
and communities
We are fundamentally a people business, and we believe that focusing on
our people as part of our strategy is crucial to our ongoing success. We
instil high expectations in our people and aim to offer a culture that is
diverse, unique and special. My role as CEO is to keep that positive culture
alive because it seeps into all areas of our business. The promise we make
to our people is that we will give them every opportunity to thrive and
develop their careers. The growth we have seen over the past few years
has increased the scope of the opportunities available. We also want to
reward people for their hard work, and I am always proud to be able to
announce our internal promotions – and we made 46 of those during
2023. We are all invested in Lancashire and committed to success.
I’ve been at Lancashire for 18 years, Paul Gregory has been here for 16 years
and Natalie Kershaw for 14 years. We also have underwriters who have
been with us for all or the majority of their careers. This tells its own story
– that we have a dedicated team who like what we do and how we do it.
That doesn’t mean we are afraid to question ourselves, but we always do
that in a positive way for a better outcome. We have also been incredibly
successful at attracting new talent to the Group in recent years to help us
challenge how we work across both underwriting and support services.
I was particularly pleased with the results of our 2023 employee survey
which showed strong support for our culture and the experience we offer
our people. Our overall engagement score (a common way to track how
companies are doing based on four core questions: recommending a
business as a good place to work, feeling proud to work there, being
motivated to do your best work, and intention to stay) was 90%. It’s an
important measure, and one that has increased since our last survey in
2021 and is 14 points higher than our peer benchmark. Our highest scores
were for being proud to work at Lancashire at 94%, while 92% of people
responding said they are motivated to do their best work and would
recommend Lancashire as a great place to work. This is great feedback,
showing that we are on the right path, and I look forward to developing
this engagement even further in 2024 and beyond (please see page 33
for more information).
Aside from our strong financial performance, I am also pleased with our
continued focus on environmental, social and governance matters. This
is particularly the case in our communities, where our ethos is supporting
those less fortunate through the work of the Lancashire Foundation.
During 2023, 12 employees travelled to Tanzania to assist with a
construction project and we believe it is initiatives like this that bring
social responsibility to life (please see page 48 for more information).
Seizing the opportunities and looking
ahead to 2024
During 2023, we announced the first significant geographical expansion
of our business since our inception. Lancashire Insurance U.S. will operate
under a delegated underwriting arrangement with Lancashire’s UK
company platform. It will allow us to write business that we could not
access before through new distribution channels and with new clients.
This development has been driven by the compelling underwriting
opportunity that we see in the U.S. Excess and Surplus market.
While we are being conservative in our initial approach, with our
reputation for underwriting excellence and service to our clients we
are excited by the long-term opportunities that we see. There will be
significant opportunities for Lancashire in 2024 with the continuing
strong rate environment across our product suite. Our strong capital
base means we will continue to write profitable business that is within
our appetite and respond quickly to new opportunities.
I remain focused on delivering our objectives and continuing the growth
and momentum we have built during 2023. Our franchise remains
resilient, and we have fantastic teams across the Group who are
dedicated to achieving our goals.
I would like to thank everyone at Lancashire for their hard work during
2023 and their commitment to the business. Going into 2024, we have
a strong vision for the future, and we have the right people, products
and operational expertise to deliver it.
7Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
Delivering
our strategy
“Our franchise remains
resilient and we have
fantastic teams across the
Group who are dedicated
to achieving our goals.”
Group CEO
Alex Maloney
8 Lancashire Holdings Limited | Annual Report & Accounts 2023
Our purpose
Our business model
Our people
%
of employees say
they are proud to
work at Lancashire
Our policyholders
.m
gross losses paid in 2023
Our shareholders
.%
change in diluted
book value per share
Society
m
donated through the
Lancashire Foundation
since 2007
The environment
,
carbon credits purchased
to support our continued
carbon-neutral status
Delivering value for
Business model
Deliver bespoke risk
solutions that protect
our clients and support
economies, businesses and
communities in the face of
uncertain loss events.
Support our people and
work with our stakeholders,
fostering a positive,
sustainable and open
business culture to the
benefit of society.
Our vision is to be the leading underwriter of specialty insurance and reinsurance products.
We work to deliver that vision through our business model which focuses
on our core strengths.
We value our long and mutually beneficial relationships with our clients and brokers
Our aim is to enable our clients to recover from loss events as soon as practicable
We focus on customer service and ensure we are responsive, open and honest at all times
Our experienced management team has a diverse skill set and is focused on delivering our strategy
We have skilled teams across the Group and make decisions quickly and effectively through our lean
business operations
We offer highly-specialised multi-class products with market barriers to entry
We maintain rigorous systems for risk monitoring and management
Our strong track record of capital management is central to our strategy
We manage our underwriting portfolio through market cycles and reduce volatility
by optimising our capital
We have the ability to write business across our platforms
Through access to multiple markets we provide clients with bespoke solutions and ourselves
with underwriting opportunities
We have a stable core book of business and disciplined underwriting approach
Expert people and
specialised products
Customer focus
Disciplined risk and
capital management
A diverse offering
Manage our risk exposures
and capital resources
to generate returns for
our investors.
9Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
Our strategy
Focusing on
our strategy
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k
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Our goal is to
maximise risk-adjusted
returns for our
shareholders
Profitable
growth
Our speed and agility in the
way we manage volatility
helps us underwrite our
core portfolio profitably
through the cycle, as well
as enabling us to explore
opportunities for growth in
markets where we believe
the right long-term
opportunities exist.
Maximise
risk-adjusted
returns
Rigorously monitor and
manage our risk exposures
alongside capital availability
to enable us to operate
efficiently whilst seizing
opportunities when they
present themselves.
Positive culture
enables sustainability
Maintaining our positive culture and the ability to retain
and attract the best talent is key for success, coupled with
a strong focus on profitability and risk selection.
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10 Lancashire Holdings Limited | Annual Report & Accounts 2023
Underwriting
comes first
Strategic pillar Objective
Profitable
growth
Continue to grow in classes
where favourable and improving
market conditions exist, and
explore new distribution
opportunities
Reduce earnings volatility from
natural catastrophe risk
Focus on maintaining a
diversified portfolio structure
and our core clients
Focus
Gross premiums written of
$1,931.7 million in 2023
Insurance revenue of
$1,519.9 million in 2023
New U.S. operation to begin
underwriting in 2024
Delivery
Balance risk and
return through
the cycle
Strategic pillar Objective
Maximise
risk-adjusted
returns
Actively manage capital to
support underwriting
opportunities
Deploy capital quickly when it
is needed and have the discipline
to return it when it is not
Encourage a culture of risk
challenge, questioning and
understanding
Focus
Total capital available of
$1,954.5 million
Total dividends paid to
shareholders of $155.3 million,
including special dividend
announced in Q3 2023 due to
strong operational performance
Delivery
Insurance market
employer of
choice
Strategic pillar Objective
Positive
culture
enables
sustainability
Foster entrepreneurial,
collaborative culture via
Lancashire values
Further develop the Group’s
ESG principles to ensure we
operate responsibly as a business
Continuously strive for
operational efficiency alongside
development of data capabilities
Focus
Five-star employer award from
survey organisation WorkBuzz
90% Group-wide
engagement score
First ClimateWise report
published detailing progress
on climate risk
Delivery
U
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11Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
Lancashire’s strong financial
performance in 2023 clearly
demonstrated the benefits of our
growth and diversification strategy.
For the year ended 31 December
2023
$m
2022
1
$m
Highlights
Gross premiums written 1,931.7 1,652.3
Insurance revenue 1,519.9 1,226.5
Insurance service result 382.1 141.6
Net investment return 160.5 (76.7)
Profit (loss) after tax 321.5 (15.5)
Dividends
2
155.3 36.2
Net insurance ratio 65.1% 83.4%
Combined ratio (discounted) 74.9% 90.2%
Combined ratio (undiscounted) 82.6% 98.7%
Total investment return 5.7% (3.5%)
Diluted book value per share $6.17 $5.48
Change in diluted book value per share 24.7% (1.2%)
1. Comparative figures have been restated to reflect the adoption of IFRS 9 and IFRS 17.
2. Dividends are included in the financial statement year in which they were recorded.
Financial review
Natalie Kershaw
Group Chief Financial Officer
A diversified and
capital-efficient portfolio
12 Lancashire Holdings Limited | Annual Report & Accounts 2023
Our long-term aim has been to develop a more diversified and
capital-efficient portfolio as we spread risk across catastrophe
and non-catastrophe related business.
This approach has resulted in a robust underwriting profit and
an undiscounted combined ratio of 82.6%, while maintaining
our usual discipline and focus on balancing risk and return.
Our strong operating performance and very healthy capital position
meant we were able to announce a special dividend of $0.50 per share at
our third quarter results, as well as a potential share buyback scheme of
up to $50 million. In March 2024 we also announced further capital
return actions, including a 50% increase in our ordinary dividends. This
illustrates the benefit of our diversified portfolio alongside our
considered approach to balancing our capital requirements – shaped by
the underwriting environment – and rewarding our shareholders.
Our undiscounted combined ratio of 82.6%, or 74.9% on a discounted
basis, translated into a net insurance services result of $382.1 million.
This was an increase of 169.8% compared to the same period last year.
The benefit of our growth over the last few years and additional
premiums written in newer and existing product lines resulted in
insurance revenue of $1,519.9 million, a 23.9% increase compared
to 2022.
Our overall profit after tax for the year was $321.5 million, resulting
in a change in diluted book value per share of 24.7%.
During 2023, market loss environment was reasonably active with
estimates for global insured losses from natural disasters hitting
$118 billion, according to Aon research. This is more than 30%
higher than the average since 2000.
Despite this, Lancashire did not incur any individually material loss
events. Total catastrophe, weather and large losses, (undiscounted
and net of reinstatement premiums), were $106.1 million.
The benefits of our diversification strategy to better balance the portfolio
and our established underwriting discipline and risk selection expertise
are clear in this context.
Lancashire has always maintained a conservative reserving philosophy
and this has continued in 2023. The confidence level of our net insurance
reserves is 88%, with a net risk adjustment of $239.1 million, or 16.7%
of net insurance contract liabilities. Our confidence level remains within
our preferred range of 80%-90%.
Additionally, favourable prior year loss development totalled
$78.8 million, primarily due to releases on the 2022 and 2021 accident
years across most lines of business. During 2023, our estimate of
potential claims from the conflict in Ukraine has remained stable.
Within our investment portfolio we have benefited from higher interest
rates and the portfolio returned 5.7% during the year, resulting in a
net investment return of $160.5 million. The overall credit rating of
our investment portfolio is AA-. We have always maintained a relatively
conservative investment portfolio. During 2024, we plan to modestly
increase the duration of the portfolio but we do not intend on making
any material changes to our investment strategy.
All in all, 2023 was a very strong year for Lancashire in which we were
able to demonstrate that we are delivering on our strategic objectives
through disciplined underwriting and maximising risk adjusted returns.
While we were able to return some capital to shareholders in 2023, we
ended the year with a strong capital position from which we can fund
future growth in 2024. Looking forward, active capital management
will continue to be at the heart of how we run the business.
This Annual Report is our first since the implementation of the IFRS 17
accounting standard. Although this has been a significant change in the
presentation of our financial performance it has not had a significant
impact on financial performance in 2023.
I would like to thank all my colleagues in the finance and actuarial teams
for their hard work and diligence during 2023 in preparing our financial
reports on the new basis. This has been a fantastic team effort and I am
extremely grateful for the expertise and commitment they have brought
to the task of continuing our established focus on transparency.
What is your thinking regarding
Lancashire’s capital requirements going
into 2024?
We have always focused on balancing risk and return through
the market cycle, and we manage our capital to support the
underwriting opportunities that we see. Our success has been
built on being able to deploy capital quickly when it’s needed
but also having the discipline to return it when it’s not. In fact,
Lancashire has returned approximately $3 billion since inception
and raised about $550 million. We believe that there will be
significant opportunities for Lancashire in 2024, and we are
confident that we have the capital headroom to make the
most of those opportunities, including the U.S. operation.
So, overall, the work we have put in to diversify the business puts
us in a really strong position to maximise the market opportunity
from a solid base. Our focus is always to provide the best returns
for our shareholders, and we will deploy our capital where it
makes the most sense and offers the greatest rewards.
A diversified and
capital-efficient portfolio
13Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
Underwriting review
The intention of this strategy has been to build out a more robust
portfolio that allows us to better absorb the inherent volatility of
the business we underwrite. Whilst we have seen continued rating
momentum over the past five years, there was a more marked
improvement in trading conditions in 2023 and this allowed us to
continue to deliver on our strategy. We are clearly seeing the benefits
of the investments in our business we have made alongside the improved
market conditions in our 2023 underwriting result. All classes within our
underwriting portfolio have contributed to an exceptional underwriting
result with an undiscounted combined ratio of 82.6%, which results in
an insurance service result of $382.1 million.
Our underwriting strategy has remained
simple since inception. We look to
actively manage the underwriting cycle.
Since 2018 we have been growing and
diversifying our underwriting portfolio,
taking advantage of market conditions
that have been improving each year.
Paul Gregory
Group Chief Underwriting Officer
A more robust
portfolio
14 Lancashire Holdings Limited | Annual Report & Accounts 2023
Loss activity from natural catastrophes continued around the world
in 2023, creating devastating consequences for those affected and
leading to significant economic and insured losses. It was another year
where estimated insured losses from natural catastrophes were above
$100 billion, ranging from the earthquake in Turkey and Syria, hurricanes
in Mexico, cyclones in Asia, to wildfires and severe convective storms
in the U.S. and storm activity in Europe. Given the changes to our
catastrophe exposed products in rating, attachment levels and structure
we have been able to produce profitable underwriting returns despite
a reasonably large amount of loss occurrences and cost.
The geopolitical tensions of 2022 continued throughout 2023. The
conflict in Ukraine continues with little sign of relenting, and the conflict
between Israel and Gaza adds to increased tensions in the Middle East.
Events such as these have far-reaching humanitarian and economic
consequences and undoubtedly bring loss exposure to the (re)insurance
market. The financial impact to (re)insurers remains uncertain, also
bringing with it a number of challenges and complexities for the
broader market and Lancashire. Whilst we have exposure to such
events, this has remained very manageable and within our risk
tolerances and expectations.
The market conditions in 2023 have been the most favourable we
have seen in over 10 years. The underwriting environment was very
supportive, as demonstrated by a portfolio RPI of 115%. Every class of
business delivered a positive year-on-year rate increase. For the majority
of product lines 2023 was the sixth straight year of positive rating. Given
that the market has struggled to make adequate underwriting returns
over the past few years this adjustment was needed.
It is these strong market conditions, as well as the continuing maturity
of newer lines of business that have allowed us to grow premiums by
16.9% to $1.9 billion – a record high for the Group. Since the turn of
the market in 2018 we have more than tripled our premiums, matching
our long-held strategy of managing the cycle. Whilst we anticipate a
more stable market in 2024, we again expect to grow our underwriting
footprint, supported by the creation of Lancashire U.S.. This is an exciting
next development for the Group, and a good example of the continued
investment in people within the underwriting function. It will be
spearheaded by Huw Jones as the CEO of that operation as he moves
from his role of Group Head of Specialty. We have a long tradition
of promoting from within to strengthen our underwriting team and this
continues to be a vital part of our continued success. Complementing
this, we continue to hire quality individuals externally to bring new
thoughts and ideas as our underwriting function evolves.
The dynamics across all our business segments have varied and we
cover these more specifically in the analysis that follows.
“Strong market conditions, as well as the continuing maturity
of newer lines of business, have allowed us to grow premiums
by 16.9% to $1.9 billion – a record high for the Group.”
Gross premiums written $m Insurance revenue $m RPI
Segment 2023 2022 Variance 2023 2022 Variance 2023 2022
Reinsurance 967.5 842.1 125.4 714.9 560.4 154.5 122% 108%
Insurance 964.2 810.2 154.0 805.0 666.1 138.9 110% 108%
Total 1,931.7 1,652.3 279.4 1,519.9 1,226.5 293.4 115% 108%
15Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
Reinsurance
Our reinsurance segment contains casualty reinsurance, property
reinsurance and specialty reinsurance. There has been significant
premium growth during 2023 of approximately 14.9%, with an
RPI of 122%. This was expected given the continued build-out of
casualty reinsurance and the strong rating environment for property
and specialty reinsurance.
Casualty reinsurance comprises casualty, professional and financial
lines, and accident and health reinsurance. The rating environment for
all these sub-classes has been broadly stable with an RPI of 101%.
Growth came from the continued maturity of the casualty sub-class and
professional and financial lines sub-classes. For the casualty sub-class
we are now close to a mature portfolio and if market conditions remain
broadly stable then we will not see the same levels of growth we have
seen in prior years. We understand that the inflationary and recessionary
environment can bring challenges to some of these longer tail classes.
Having entered these classes very recently, we have no legacy portfolio,
where reserve deterioration can become a negative drag on results, and
rating levels remain at historical highs. Whilst old casualty years written
before our entry into the class have no direct impact on our portfolio,
we continually review loss trends to ensure we are satisfied with the
underlying margin of our book. Our underwriting and reserving approach
to these lines will remain prudent as we build out this portfolio.
Property reinsurance comprises our catastrophe-exposed reinsurance
classes, as well as our excess of loss risk and other property treaty
portfolios. As anticipated, we saw a very dislocated market in 2023;
this is seen in the RPI of 134% for property reinsurance. There was a real
disconnect between demand and supply which resulted in hard market
conditions. Inflationary pressure pushed demand whilst supply was
restricted as carriers pulled back risk levels following multiple years
of inadequate returns. As significant as rate change was, the changes to
product structure and attachment levels meant the reinsurance product
moved toward one of balance sheet protection rather than an earnings
protection for buyers. This means that cedants have to retain more risk
before their reinsurance coverage is triggered. For reinsurers this
insulates the portfolio from the frequency of small to mid-size losses.
The value of these changes in structure was seen in underwriting results
during 2023. Despite a reasonable amount of loss activity, the majority
of losses were small to mid-size, with less impact to reinsurance products
than there would have been in prior years. In line with the Group’s
overall appetite for catastrophe risk, our aim was to keep net catastrophe
risk broadly stable year on year whilst optimising the portfolio. The hard
market conditions allowed us to achieve this objective in 2023. In 2024,
we will continue to optimise the portfolio, and anticipate a more stable
rating level.
Specialty reinsurance comprises our reinsurance offering for classes
such as aviation, marine and energy, as well as our property retrocession
portfolio. The rating environment across all of the sub-classes remained
positive during 2023, with an RPI of 138%. We continue to build out
our specialty treaty account in areas such as energy, marine and political
violence, adding to the already well-established sub-classes of aviation
reinsurance and property retrocession. Much like our property
reinsurance class, our risk appetite for the property retrocession
sub-class was broadly stable as we look to maintain the Group’s
natural catastrophe footprint. In line with the market our retrocession
portfolio increased in attachment point which insulated it from natural
catastrophe losses during 2023, yielding profitable underwriting results.
We have seen significant hardening in the aviation reinsurance market
as prior year market losses have deteriorated and capacity from a
number of carriers reduced. In the specialty classes we had modest
exposure to events, such as political unrest in the Middle East and
some large energy losses.
Insurance
Our insurance segment includes aviation insurance, casualty insurance,
energy and marine insurance, property insurance and specialty insurance.
We have seen another year of growth opportunities across this segment
with rates positive across all classes. The insurance segment RPI for 2023
was 110% with premium growth of approximately 19.0%. A combination
of the positive rating environment, inflationary pressure increasing values
at risk and the continued build out of new teams has contributed to the
growth we have seen in 2023.
Aviation insurance saw a less dramatic year than 2022. As a result of
the uncertainties arising from the Russia / Ukraine conflict the aviation
market hardened again during 2023 as is demonstrated by an RPI of
112%. The aviation industry itself continues to successfully rebound
strongly from COVID-19, with passenger demand continuing to climb
globally which aids demand for the product. Within our portfolio there
are sub-classes that are broadly stable from a rating perspective, given
rates have increased steadily over the past five years but remain at
healthy levels. War/terrorism exposed products have continued to
see meaningful increases in rating levels, which skews the overall RPI
positively. We remain underweight within certain segments of the
aviation portfolio where rating is inadequate for a broader risk appetite.
Should market conditions change, we would broaden our appetite, in
line with our overall underwriting strategy.
.%
increase in gross premiums written
Underwriting review continued
16 Lancashire Holdings Limited | Annual Report & Accounts 2023
Casualty insurance is a small segment of the business and comprises
our accident and health insurance sub-class and a small amount of
professional lines insurance which is adjunct to our casualty reinsurance
class. Market conditions remain positive with an RPI of 102%.
Energy and marine insurance provides products across the spectrum
of the marine and energy sectors. The rating environment has remained
positive, with an RPI of 107% for 2023. Whilst each product was driven
by its own dynamics, all saw rate increases.
The challenges of inflation, volatile commodity prices and political unrest
remain. Both the marine and energy industries have long been exposed
to these risk factors, which we always consider in our underwriting
decisions when assessing risk. Importantly, we consider such events
both in terms of risk, as well as potential opportunity. Growth in our
cargo book, for example, has been aided not only by rate improvement
but also by the value of goods and commodities in transit rising which
increases the values at risk and also the demand for the product and
associated premium volumes. And within certain classes such as
upstream energy, there remains an abundance of insurance capacity
due to relatively low insured losses.
We continue to expand our knowledge and underwriting expertise to
support the transition within the energy sector, in line with our stated
strategy. The industry needs to evolve by offering products and services
that cater to the changing risks our clients face. Insurance will continue
to be a key risk management tool for the industry, supporting global
net-zero goals and the wider transition. Please see the ESG report
starting on page 41 for more information.
Property insurance comprises property direct and facultative
insurance and construction insurance. Trading conditions have been
very favourable with an RPI of 117% which is the highest within the
insurance segment. Premium growth in property insurance this year has
been driven by the favourable rating environment, inflationary pressures
increasing demand, and significantly reduced capacity for natural
catastrophe exposed risks. We anticipated favourable market conditions
but our expectations were surpassed with more rate and demand flowing
through. Our property offering in Australia has continued to mature well
as market conditions have been supportive. We anticipate similar success
in the U.S. with property insurance being a cornerstone product offering
of this new venture. The construction team continued their impressive
development since joining the Group with favourable market conditions
allowing us to develop this class ahead of expectations. Attractive
market conditions continue to support our property insurance segment
in 2024 and this combined with the opening of the U.S. operation should
provide ample profitable growth opportunities.
Specialty insurance comprises our terrorism, political violence and
political and sovereign risks sub-classes. Following the conflict in
Ukraine last year, the terrorism and political violence market saw rate
improvement in 2023 – the first year for many years that has happened.
The RPI of 102% is driven by the positive rate change in terrorism and
political violence sub-classes. The world continues to be an extremely
volatile place amplified in 2023, with the continuation of the conflict in
Ukraine and the conflict in Israel and Gaza both adding further pressure
to global geopolitical tensions. We continue to navigate these challenges
in our underwriting and to date any losses have been very manageable.
As ever we remain vigilant to the ever-changing risk landscape and how
this should influence our underwriting decisions. The political and
sovereign risk portfolio is predominantly non-renewable business and
therefore is not subject to RPIs but the rating levels remain strong
against this backdrop, and the higher-interest rate environment has
seen improvement in the underlying terms and conditions. We have
delivered strong premium growth in these classes with a number of
new opportunities. The outlook for 2024 is currently relatively stable
from a rating perspective but, as the broader landscape remains volatile,
this is a class that could change quite quickly.
We are extremely proud of what the underwriting team achieved
in 2023. We almost certainly have the most robust underwriting
portfolio in our history. Rating adequacy in almost all of our products
is in a very strong position. The successful diversification of product lines,
investment in our underwriting team and growth at the right time in the
market cycle has created an excellent foundation to continue to develop
our underwriting footprint in the coming years.
We have always said that underwriting is a team sport, and the
exceptional underwriting result in 2023 is because of the underwriters
and all those across the business that support them in delivering
together as a team.
We almost certainly have the
most robust underwriting portfolio
in our history.”
17
Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
For the year ended 31 December 2023 31 December 2022
Reinsurance
$m
Insurance
$m
Total
$m
Reinsurance
$m
Insurance
$m
Total
$m
Gross premium written 967.5 964.2 1,931.7 842.1 810.2 1,652.3
RPI 122% 110% 115% 108% 108% 108%
Insurance revenue 714.9 805.0 1,519.9 560.4 666.1 1,226.5
Insurance service expenses (254.2) (442.0) (696.2) (528.3) (466.3) (994.6)
Insurance service result before reinsurance
contracts held 460.7 363.0 823.7 32.1 199.8 231.9
Allocation of reinsurance premium (174.6) (250.2) (424.8) (152.7) (219.1) (371.8)
Amounts recoverable from reinsurers (78.2) 61.4 (16.8) 140.0 141.5 281.5
Net expense from reinsurance contracts held (252.8) (188.8) (441.6) (12.7) (77.6) (90.3)
Insurance service result 207.9 174.2 382.1 19.4 122.2 141.6
Net insurance ratio 61.5% 68.6% 65.1% 95.2% 72.7% 83.4%
Other operating expenses 9.8% 6.8%
Combined ratio (discounted) 74.9% 90.2%
Combined ratio (undiscounted)
1
82.6% 98.7%
1. The combined ratio (discounted and undiscounted) is the ratio, in per cent, of the sum of net insurance expense plus all other operating expenses to net insurance revenue.
James Irvine
Group Chief Underwriting Officer
– Reinsurance
James Flude
Group Chief Underwriting Officer
– Insurance
Gross premiums written
Gross premiums written increased by $279.4 million or 16.9% during
2023 compared to the same period in 2022. Excluding the impact of
reinstatement premiums and multi-year contracts, underlying growth in
gross premiums written was 17.8%. The Group’s two principal segments,
and the key market factors impacting them, are discussed below.
Reinsurance segment
The increase in the reinsurance segment was primarily driven by new
business in the casualty reinsurance classes as well as the continued
successful build out of our specialty reinsurance classes in a strong
rating environment. The property reinsurance classes also benefited
from strong RPIs and new business, albeit these were somewhat offset
by a lower level of reinstatement premiums than in 2022 due to higher
catastrophe losses in that year. Overall, the RPI was 122% for the
reinsurance segment up from 108% in the prior year.
Insurance segment
The increase in the insurance segment was primarily due to strong
growth in our property insurance lines of business, which include
property direct and facultative and also property construction. In these
classes we are seeing the benefit of a strong rating environment and also
a more mature book of business following the decision to add new teams
in recent years. Gross premiums written in the energy and marine lines
also increased meaningfully with new business across all lines of business
and rate and exposure increases in power and energy liabilities classes.
To a lesser extent, new business contributed to growth across all of our
casualty insurance lines of business. Rate and exposure increases were
the driver of growth in aviation insurance. Overall, the RPI was 110% for
the insurance segment.
Underwriting results
Business review
18 Lancashire Holdings Limited | Annual Report & Accounts 2023
Insurance revenue
Insurance revenue comprises gross premiums earned less inwards
reinstatement premium, and is net of commission costs. Insurance
revenue increased by $293.4 million or 23.9% in 2023 compared to the
same period in 2022. The market factors driving the increase in casualty
reinsurance, property insurance and energy and marine insurance gross
premiums written also drove the increase in insurance revenue
recognised in the period.
Allocation of reinsurance premiums
Allocation of reinsurance premiums comprises ceded earned premium
less outward reinstatement premiums, and is net of outward commission
costs. Allocation of reinsurance premiums increased $53.0 million or
14.3% in 2023 compared to the prior year. This increase was largely
the result of the rate increases experienced upon renewal of the Group’s
outwards reinsurance programme, additional cover purchased for
some of the newer lines of business and a higher level of quota share
reinsurance spend driven by the growth in insurance revenue. Overall
the allocation of reinsurance premiums as a percentage of insurance
revenue was 27.9% down from 30.3% in the prior year.
Net claims
During 2023, the Group experienced net losses (undiscounted, including
reinstatement premiums) from catastrophe, weather and large loss
events totalling $106.1 million. None of these events were individually
material for the Group.
In comparison, during 2022, the Group experienced net losses
(undiscounted, including reinstatement premiums) from catastrophe,
weather and large loss events of $329.4 million. Within this, catastrophe
and weather related losses for the year ended 31 December 2022, were
$232.4 million. This included $181.0 million from hurricane Ian. Large
losses for the year amounted to $97.0 million.
Prior year development comprises the undiscounted movement in loss
reserves, expense provisions and reinstatement premiums. Favourable
development was $78.8 million in 2023 compared to favourable
development of $134.3 million in 2022. In 2023, there were reductions
in reserves for some of the 2022 natural catastrophe events. The 2022
year included reserve reductions from natural catastrophe loss events in
the 2019 and 2018 accident years as well as relatively large beneficial
claims settlements on risk losses in the 2017 accident year.
Net discounting benefit
The table below shows the total net impact of discounting, by financial
statement line item.
For the year ended 31 December 2023
Insurance
contracts issued
$m
Reinsurance
contracts held
$m
Total
$m
Initial discount included in
insurance service result 101.9 (17.2) 84.7
Unwind of discount (84.2) 28.4 (55.8)
Impact of change in
assumptions (14.1) 3.3 (10.8)
Finance (expense) income (98.3) 31.7 (66.6)
Total net discounting
income 3.6 14.5 18.1
For the year ended 31 December 2022
Insurance
contracts issued
$m
Reinsurance
contracts held
$m
Total
$m
Initial discount included in
insurance service result 109.1 (36.6) 72.5
Unwind of discount (39.7) 13.7 (26.0)
Impact of change in
assumptions 59.8 (20.4) 39.4
Finance income (expense) 20.1 (6.7) 13.4
Total net discounting
income (expense) 129.2 (43.3) 85.9
In 2023 discount rates across all our major currencies were at a relatively
high level throughout the year with a small decrease in the fourth
quarter. This drove the high initial discount impact and relatively low
change in assumption impact.
In comparison, 2022 began in a relatively low discount rate environment,
which then experienced significant increases across all currencies
throughout the year. This increase in rates resulted in a favourable
$39.4 million impact from the change in discount rate assumptions.
This was only partly offset by $26.0 million unwind of the initial discount
previously recognised in relation to prior accident years that had been
set in a lower rate environment.
19Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
Investment results
Business review continued
Investments and liquidity
Since inception, the primary objectives for our
investment portfolio have been capital preservation
and liquidity, and we position our portfolio to limit
down-side risk in the event of market shocks. Those
objectives remain unchanged and are more important
than ever in today’s volatile markets. The year started
with elevated yields, which only continued
throughout the year, finishing with a 5.7% return.
The higher yield environment was a positive for
the reinvestment of income, maturities and sales
of securities. While rates were higher, there was
continued volatility with respect to geopolitical
tensions around the world and risk of a U.S. recession,
given the inverted yield curve. However, despite the
inverted yield curve, fundamentals remain strong
in the U.S. and recession risk has reduced toward
the latter part of the year. Given the volatility
and inverted yield curve, we remain cautious
but will look to modestly increase duration in
the first half of 2024. We will continue to maintain
a short, high credit quality portfolio with some
portfolio diversification to balance the overall
risk-adjusted return.
Our portfolio mix illustrates our conservative
philosophy, as shown in the chart below.
Investment performance
Net investment income, excluding realised and
unrealised gains and losses, was $108.5 million in
2023, an increase of 94.8% compared to 2022. Total
investment return, including net investment income,
net realised gains and losses and net change in
unrealised gains and losses, was $160.5 million in
2023 compared to a loss of $76.7 million in 2022.
In a year of continued volatility, the investment
portfolio generated an investment return of 5.7%.
The returns were driven primarily from investment
income given the higher yields during the year. While
the Federal Reserve raised rates by 1.0% this year,
the higher yields and tighter spreads mitigated any
losses on the portfolio. In addition, the risk assets,
notably the bank loans, hedge funds and private
credit, all contributed positively to the overall
investment return.
In 2022, the investment portfolio generated a
negative return of 3.5%. The returns were driven
primarily from interest rate increases and the
widening of credit spreads, resulting in losses in
all asset classes, most of which were unrealised.
Credit quality
Fixed maturities and managed cash
Asset allocation
Total investment portfolio and managed cash
Denise O’Donoghue
Group Chief Investment Officer
Conservative portfolio structure – quality
Duration
1.6 years
Average credit
rating of AA-
AAA:
19%
Private investment funds: 6%
Non-agency
structured products:
10%
AA:
37%
Managed cash and
short term securities:
13%
A:
23%
U.S.
government
bonds and
agency debt:
24%
BB or
below: 6%
Corporate and
bank loans:
40%
Other government
bonds and agency debt:
3%
BBB:
15%
Agency structured products:
4%
20 Lancashire Holdings Limited | Annual Report & Accounts 2023
Other financial information
Hayley Johnston
Chief Executive Officer,
Lancashire Insurance Company
Limited and Reinsurance Manager
John Cadman
Group General Counsel and Chief
Executive Officer, Lancashire
Insurance Company (UK) Limited
John Spence
Chief Executive Officer,
Lancashire Syndicates Limited
Other operating expenses
For the year ended 31 December
2023
$m
2022
$m
Operating expenses – fixed 147.9 118.9
Operating expenses – variable 41.7 9.8
Total operating expenses 189.6 128.7
Directly attributable expenses
allocated to insurance service expenses (82.2) (70.4)
Other operating expenses 107.4 58.3
A significant driver of the increase in operating expenses is the increase
in variable costs related to remuneration of $31.9 million given the
strong financial performance of the Group. Fixed expenses have
increased by 24.4% or $29.0 million largely due to the Group’s growth
and subsequent impact on headcount. IT and consulting expenses also
increased during the year as we focused on upgrading our systems and
data capabilities.
For the year ended 31 December 2023, $82.2 million of operating
expenses were considered directly attributable to the fulfilment of
(re)insurance contracts issued, and have therefore been re-allocated to
insurance service expenses and form part of the insurance service result.
This compares to $70.4 million in 2022.
Bermuda corporate income tax
During 2024, the Group will continue to assess the potential impact of
the Economic Transition Adjustment introduced by the recent Bermuda
Corporate Income Tax legislation. Based on its current plans, the Group
does not anticipate that it will become subject to Bermuda corporate
income tax until 1 January 2030, as it expects to fall within the exclusion
within the Bermuda corporate income tax rules that means groups with
a limited international presence are excluded from scope for a period of
up to five years.
Capital
As at 31 December 2023, total capital available to Lancashire was
approximately $2.0 billion, comprising shareholders’ equity of
$1.5 billion and $0.5 billion of long-term debt. Tangible capital was
$1.8 billion. Leverage was 22.8% on total capital and 25.2% on tangible
capital. Total capital and total tangible capital as at 31 December 2022
was approximately $1.8 billion and $1.6 billion respectively.
Share repurchase
During the period commencing 22 November 2023 and ending on
29 February 2024, the Company had authorised a share repurchase
programme of its common shares of $0.50 each up to a maximum
consideration of $50 million. No shares were repurchased under the
programme. No other share repurchase programmes were conducted
during the year ended 31 December 2023.
Dividends
Lancashire’s Board of Directors has declared a special dividend of $0.50
per common share (approximately £0.39 per common share at the
current exchange rate), which will result in an aggregate payment of
approximately $119.0 million. The dividend will be paid in Pounds
Sterling on 12 April 2024 (the “Dividend Payment Date”) to shareholders
of record on 15 March 2024 (the “Record Date”) using the £ / $ spot
market exchange rate at 12 noon London time on the Record Date.
Lancashire also announces that its Board of Directors has declared a
final dividend of $0.15 (approximately £0.12) per common share, subject
to a shareholder vote of approval at the AGM to be held on 1 May 2024,
which will result in an aggregate payment of approximately
$36.0 million. On the basis that the final dividend is approved by
shareholders at the AGM, the dividend will be paid in Pounds Sterling
on 7 June 2024 (the “Dividend Payment Date”) to shareholders of
record on 10 May 2024 (the “Record Date”) using the £ / $ spot
market exchange rate at 12 noon London time on the Record Date.
21Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
Delivering
for our clients
“If our clients are impacted
by a loss, our aim is to
support them in recovering
as quickly and as fairly as
possible. It is our opportunity
to deliver on our promise to
pay, and we strive to do that
consistently across all claims
in a manner that is clear and
transparent to our client and
broker stakeholders.”
Steve Yeo
Group Head of Claims
22 Lancashire Holdings Limited | Annual Report & Accounts 2023
Enterprise risk management
Over the last five years, as Lancashire has
focused on growing in a strengthening
market, our corporate infrastructure has
developed to manage the changing risk
and support our growth.
Everyone is a
risk manager
Our collaborative risk culture
is driven from the ‘top down’
via the Board and the executive
management team to the business,
with the management Risk
Return Committee central
to these processes.”
Louise Wells
Group Chief Risk Officer
Enterprise risk management
23Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
Enterprise risk management continued
Effective risk management, underpinned by a strong collaborative risk
culture, has been vital in our success, enabling the business to deliver
on its strategic objective of balancing risk and return through the cycle.
The risk culture starts with us, the employees: everyone is a risk manager
at Lancashire.
During 2023, the risk management function expanded further to ensure
it had sufficient capacity and expertise to drive the development required
and deliver the expanding remit.
Key areas of development in 2023 were the emerging risk process,
more detail on which can be found on page 27; our forward-looking
risk assessments which articulate our opinion on future trends, risk
mitigation requirements and business actions by risk, and our ESG
reporting, both internal and external.
Our ClimateWise report was published on our website for the first
time in August 2023 and our TCFD report, which complements
our ClimateWise report, starts on page 49 of this report.
Geopolitical risk and macro-economic risks have continued to be
a focus during 2023 and that focus will carry over into 2024.
The ongoing conflict in Ukraine, as well as other potential areas of
conflict, and the increasing tensions in the Middle East, are examples
of issues that are closely monitored by the business to seek to ensure
exposure remains within appetite and expectations. As geopolitical
risks can change and evolve rapidly, these are factors that we carefully
consider in our underwriting decisions. Where appropriate, thematic
reviews are performed to provide a more detailed analysis of the risk
and potential impact.
Cyber security risk has also been a key area of focus in 2023 and again
will continue to be so in 2024. Cyber security risk is included within
the principal risk of operational risk, which is discussed on page 31.
Risk strategy
Our risk management strategy remains closely aligned with the
Group strategy, focused on adding value to the business and providing
assurance over both the most material risks and the emerging risks
to the Group. The Board is responsible for managing risk and retains
responsibility for the oversight of risk management activities.
The risk management function, led by the Group CRO, ensures there
is appropriate risk governance and a risk management framework to
support the Board, CEO and Group Executive Committee in managing
risk. It is critical that the risk management framework can adapt to the
changes associated with the delivery of the Group’s strategy. The risk
strategy is updated annually and the associated plan of work is approved
by the Board.
Risk management framework
The Group takes an enterprise-wide approach to managing risk. The
primary objective being to ensure that the capital resources held are
matched to the risk profile of the Group and that the balance between
risk and return is considered as part of all key business decisions. The
Group risk management framework sets out our approach to identifying,
assessing, mitigating, and monitoring the principal risks the Group faces.
The diagram on page 25 illustrates how the various parts of the risk
management framework come together to form Lancashire’s overall
Own Risk and Solvency Assessment (ORSA) process.
Our ORSA process is an ongoing analysis of the Group's risk profile and
its capital adequacy to support the business strategy over the business
plan horizon. The key activities within this process consider how the
financial and principal risks to which we are exposed may change over
the planning cycle, what drives these changes, and how resilient the
Group's resources are to a range of extreme but possible events. As
such, it is a key business management tool which is used to inform
key business decisions.
The ERM and ORSA activities are underpinned by our risk culture and
governance. Our collaborative risk culture is driven from the ‘top down’
via the Board and the executive management team to the business,
with the management Risk Return Committee central to these processes.
The RRC is the key management tool for monitoring and challenging the
assessment of risk on a regular basis. It seeks to optimise risk-adjusted
returns and facilitate the appropriate use of the Group's internal models,
including considering their effectiveness. Risk culture is also driven from
the ‘bottom up’ through the risk and control affirmation process. The
primary role of the Group CRO is to facilitate the effective operation
of ERM and the ORSA processes throughout the Group and to provide
day-to-day oversight and challenge on risk-related issues.
24 Lancashire Holdings Limited | Annual Report & Accounts 2023
Key activities
Review of business strategy with challenge from the Board
Annual approval of a business strategy paper by the Board
Development of ESG strategy and framework
Quarterly risk and
control affirmations
Quarterly emerging
risk working group
Quarterly internal audit
reports to the Audit
Committee providing an
update on work performed
and analysis of root causes
of audit findings
External audit reports to
the Audit Committee
Audit Committee annual
review of the effectiveness
of financial controls
Monthly CCWG
Monthly ESG Committee
Review of risk strategy and
‘attitude to risk’
Review and measurement
of risk appetite and limits
Review of Group
risk tolerances
Management, Board and
subsidiary board approval
and monitoring of risk
appetite and tolerances
Stress and scenario
testing (business plan)
Assessment of
management actions
Group CRO review
of business plan
Board business
performance review
Board consideration of
stakeholder engagement
Review of risk
management policies
Assessment of
risk management
framework maturity
Integrated assurance
assessment
Emerging risk assessment
ESG framework and strategy
Review and approval of
business plan by the Board
Group CRO reports to
Board and Group
Executive Committee
Production of quarterly
ORSA report for review
and approval by the Board
Capital and liquidity
management frameworks
Review of internal model
policies, capital and
solvency appetites
Full/proxy capital assessments
Rating agency
capital assessments
Stress and scenario testing
Board quarterly review of
capital needs, headroom
and actions
Board sign-off and embedding
Business strategy
Risks
Key elements of ORSA
ERM & ORSA
Strategy review & challenge
Risk identification & assessment
Risk appetite & tolerances
Business planningRisk & business management
Risk solvency & assessment
Capital management
Strategy review
& challenge
Risk
identification
& assessment
Risk appetite
& tolerances
Business
planning
Capital
management
Risk
solvency &
assessment
Risk & business
management
C
u
l
t
u
r
e
&
G
o
v
e
r
n
a
n
c
e
Board
RRC
The ORSA processes are ongoing and operate throughout the year, with
the annual ORSA report summarising their outcome for management
and the Board on an annual basis. The quarterly ORSA update report
provides the Board with a point in time update on the key activities
listed above and the challenge provided by the Group CRO.
Risk governance is a major component of the overall risk management
framework and provides for clear roles and responsibilities in the
oversight and management of risk. It also provides a framework for
the reporting and escalation of risk and control issues across the Group.
Lancashire operates a three lines of defence governance model, which
is highlighted overleaf.
Capital and solvency
Stress and scenario testing
25Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
Key
Risk owners within each business
function are responsible for promoting
a strong risk culture, managing their
risks within risk appetite and ensuring
the effectiveness of their controls.
Provides expert advice, challenge
and guidance together with providing
independent oversight to the first line
of defence to help ensure that risk taking
remains within risk appetite. Includes the
risk, compliance and actuarial functions,
reporting to the RRC via the CRO.
Audit
Committee
Risk Return
Committee
LHL
Board
Three lines of defence – governance framework
1
st
line of defence
Executive Management Committee
Investment Risk & Return Committee
Reserving Committee
Reinsurance Security Committee
View of Risk Committee
New Business Committee
ESG Committee
Broker Vetting Committee
Underwriting & Marketing Conference Call
Risk Internal Audit
Actuarial
2
nd
line of defence 3
rd
line of defence
Compliance
Committee of the Board
Management Committee
Key Control Function
The internal audit team provides
independent assurance to the
Audit Committee, by assessing the
effectiveness of our risk management
processes and that risk controls are being
managed in line with approved policies,
appetite, frameworks and processes,
and helps verify that the internal control
system is effective. The Head of Internal
Audit reports to the Board Audit
Committee on internal control
framework issues.
Underwriting
& Underwriting
Risk Committee
Investment
Committee
Remuneration
Committee
Nomination,
Corporate
Governance &
Sustainability
Committee
Enterprise risk management continued
26 Lancashire Holdings Limited | Annual Report & Accounts 2023
The Board retains responsibility for all risk within the Group and is
responsible for setting and monitoring the Group’s risk appetite and
tolerances, whereas the individual entity boards are responsible for setting
and monitoring entity-level risk tolerances. Risk tolerances represent the
maximum amount of capital, generally on a modelled basis, that the Group
and its entities are prepared to expose to certain risks. The Group’s appetite
for risk will vary marginally from time to time to reflect the potential risks
and returns that present themselves. However, protecting the Group’s
capital and maximising risk-adjusted returns for investors over the long
term are constants. All risk tolerances are subject to at least an annual
review and consideration by management and the respective boards. The
Board and individual entity boards review actual risk levels versus tolerances,
emerging risks, loss event and near miss reporting, key risk indicators, and an
overview of the control environment (driven by key control testing and
control affirmations, and supported by internal audit findings) at least
quarterly. In addition, on at least a monthly basis, management assesses
our PMLs against risk tolerances to ensure that risk levels are managed
in accordance with them.
The Group CRO provides regular reports to the management team
outlining the status of the Group's ERM activities and strategy, as
well as formal reports to the Board.
The Group CRO reports to the Chair of the Board and Group CEO
but ultimately has the right to report directly to the Group and entity
regulators if they feel that management is not appropriately addressing
areas of concern regarding the Group as a whole or any of the individual
operating entities.
We continue to perform a quarterly risk and control affirmation process
whereby the operation of all key controls is affirmed by the control
operators and then reviewed and approved by the risk owners. In
addition, the risk owners are required to affirm that their risks remain
appropriately documented and scored. The risks are scored on both a
gross basis (i.e., inherent risk pre-controls) and a net basis (i.e., residual
risk post the application of controls). The output from this process is
reported to the RRC and the Group and operating subsidiary audit
and risk committees or boards of directors as appropriate.
As at 31 December 2023, all Group entities were operating within
their Board-approved risk tolerances.
The quarterly ORSA reports prepared by the Group CRO to the Group
and subsidiary boards provide a timely analysis of current and potential
or emerging risks, compared against risk tolerances, along with their
associated capital requirements.
The 2024 annual ORSA report will be presented to the Board for review,
challenge and approval at the Q1 2024 Board meeting. The equivalent
reports for the operating subsidiaries will also be presented to their
boards for review, challenge and approval during Q1 2024. As a Lloyd’s
managing agent, LSL falls within the Society of Lloyd’s for Solvency II
reporting, preparing ORSA reports for each syndicate. LSL has its own
ERM framework to ensure it operates in line with the principles for
doing business at Lloyd’s.
Emerging risk process
Emerging Risk Identified
Risk
identification
Risk investigation
& assessment
Risk mitigation
& monitoring
RM team-coordinated investigation
& provisional risk scoring
RM research
Stress & scenario
development
Emerging risk identified by the
business / ER forum
Risk Mgt. team horizon
scanning
Compliance team regulatory
horizon scanning
Regulatory-driven
investigations
Engage with subject matter experts lnput from ER forum
Stress & scenario
development
Business-agreed action
to mitigate risk
Risk level accepted, no
further action required
Outcome recorded into
emerging risk log
Action ongoing: “developing risk”
Emerging risk incorporated into BAU and action closed
Emerging risk
Lancashire defines emerging risk as a change in, or change in
understanding of, the internal or external risk environment that
could impact the validity of assumptions relating to strategy,
decision-making and/or risk management approach. An emerging
risk can arise in three ways:
(as appropriate)
A genuinely new source of risk that has not existed before;
A change in the way that an already identified risk can manifest
which may not be adequately managed through Lancashire’s
current risk management procedures; or
A change in understanding of an already identified risk.
Revised risk scoring indicates materiality & required action
27Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
The process by which emerging risks are identified, investigated, assessed and reported is illustrated in the diagram on the previous page.
A growing number of emerging risks are identified by the business and the emerging risk forum run by the risk management function, a Group-wide
forum with cross-functional membership. A detailed log of all emerging risks identified is maintained including the anticipated impact, likelihood,
time horizon, velocity, longevity, risk sector, risk type and any actions required.
The top emerging risks for the Group are recorded on our emerging risk radar and discussed with risk owners, executive committees, the Board
and entity boards of directors each quarter. The emerging risk radar is therefore subject to an iterative process of review and oversight. Examples
of emerging risks discussed by the Board during the year include: climate change, operational strain (driven by growth), geopolitical risk, inflation,
tax and regulatory change, OECD global minimum tax and Bermuda corporate income tax, and cyber security risks.
Thematic reviews were performed during the year on potential geopolitical areas of conflict and on the potential impact of the OECD minimum
global tax and Bermuda corporate income tax.
Current assessment of principal risks
The Board evaluated the risks disclosed, alongside other factors, in the
assessment of the Group’s viability and prospects as set out in the going
concern and viability statement in the Directors’ report at page 118.
Given the broad reach of climate change and the risks associated with it,
we concluded these risks are most appropriately managed by including
their impact through existing principal risks, rather than a separate
climate change principal risk. The impact of climate change is therefore
covered in the following principal risks: underwriting, investment,
operational and strategic.
Key
Principal risk
1
Underwriting
4
(Re)insurance counterparty
2
Investment and Liquidity
5
Operational
3
Reserving
6
Strategic
2023 2022
Increasing financial and non-financial consequences
Increasing likelihood
4
2 5
1
3 6
4
Principal risks
Principal risks
28 Lancashire Holdings Limited | Annual Report & Accounts 2023
Principal risks
Principal risk category/risk owner Key mitigating actions How the Board reviews this risk
Underwriting
UURC
Risk description and performance
Inadequate pricing of risk resulting
in insufficient premium to cover
any losses arising.
Failure to monitor exposure
accurately such that losses
exceed expectation.
Our underwriting performance
is discussed on page 14.
Our RPI for the insurance and
reinsurance segments was
122% and 110% respectively.
We remained within tolerance
for all PMLs and RDSs during 2023.
We define our underwriting risk appetite and set risk tolerances as a
percentage of capital we are willing to risk for both natural catastrophe
events and man-made disasters.
PMLs for natural catastrophe perils are modelled monthly, and RDSs
for non-elemental perils are updated quarterly. Both are provided to
the RRC for review.
We model our portfolio against Lloyd’s RDS to assess potential losses.
We apply loads to and stress test stochastic models and develop
alternative views of losses using exposure damage ratios. We review
assumptions periodically to ensure they remain appropriate.
We use our RPI measure to track trends in premium rates for our
renewed business.
The RRC considers accumulations, clashes and parameterisation
of losses and models.
Underwriters’ have individual underwriting authorities they must
comply with.
Reinsurance is purchased to manage exposure and protect our
balance sheet.
The Board delegates oversight of
underwriting risk to the UURC. See
page 96 for how the committee
discharged its responsibilities in
this area. Management reports to the
UURC on underwriting performance,
strategy and risk tolerances.
The Board is engaged in the
development and implementation
of the Group’s underwriting
strategy, including the potential
risks to this such as geopolitical
risks and climate-related physical,
transition and litigation risks. The
Board reviews and approves the
underwriting risk appetite, the risk
tolerances and the structure of the
outwards reinsurance programme
on an annual basis.
The Board reviews performance
against risk tolerances on a
quarterly basis.
Investment & liquidity
Investment Committee
Risk description and performance
The risk of insufficient liquid
assets to pay claims when due.
The Group continues to have
excess liquidity compared to
tolerance and remained within
investment guidelines.
We stress our portfolio to understand the impact of a range of realistic
loss scenarios including risk-on, risk-off and interest rate hike scenarios.
A biannual strategic asset allocation study is performed, the
recommendations from which are discussed at the Investment
Committee and presented to the Board for approval.
The IRRC meets quarterly and reports to the RRC and to the Investment
Committee via the CRO.
External investment managers are used to manage the portfolios.
The Group’s principal investment managers are signatories to the
UN Principles for Responsible Investment.
The Board delegates oversight of
investment risk to the Investment
Committee. See page 94 for how
the committee discharged its
responsibilities this year.
Management reports to the
Investment Committee on
investment performance, strategy
including asset allocation, and
risk tolerances.
The Investment Committee receives
and reviews the investment strategy,
guidelines and policies, risk appetite
and associated risk tolerances and
makes recommendations to the
Board in this regard.
The Committee monitors
performance against risk tolerances,
investment guidelines, carbon
intensity scores and a climate
value at risk measure quarterly.
29Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
Strategic objectives Risk trends Impact trend Appetite trend
Underwriting comes first Stable risk High Acceptable
Balance risk and return
through the cycle
Decreased risk Moderate Reassess
Insurance market
employer of choice
Increased risk Low Unacceptable
Principal risks
Principal risk category/risk owner Key mitigating actions How the Board reviews this risk
Reserving
Audit Committee
Risk description and performance
The risk that established
reserves are inadequate
and claims exceed them.
The confidence level of 88%
is within our desired range.
Lancashire adopts a conservative reserving approach for all new classes
of business until they are established.
Actuarial and statistical data is used to set estimates of future losses.
These are reviewed by underwriters, claims staff and actuaries to ensure
they reflect the actual experience of the business.
Reserves are reviewed and approved by the Reserve Committee whose
members include representation from finance, actuarial and claims;
there are additional attendees from underwriting, legal and risk.
An independent review by external actuaries of reserve adequacy
is performed twice a year.
The Board delegates oversight
of reserving risk to the Audit
Committee. See page 83 for
how the committee discharged
its responsibilities this year.
Management reports to the Audit
Committee quarterly on reserves
for material new claims,
developments on established
reserves, the reserve margin
and confidence levels.
The Audit Committee receives
and considers the report from
the external actuary on reserve
adequacy. The Committee’s review
is also informed by the work
performed by the external auditor.
(Re)Insurance and intermediary
counterparty risk
UURC
Risk description and performance
The risk our reinsurance
counterparties are unable
or unwilling to pay us in the
event of a loss.
The risk of mishandling by,
or failure of, our intermediaries.
The Group was within our stated
risk appetite and tolerance during
the year.
Our Broker Vetting Committee is responsible for the broker vetting
approval process and monitoring credit risk in relation to brokers.
Business is conducted using non-risk transfer TOBAs. Monies are held
by brokers in segregated client money accounts.
Board-approved counterparty credit limits are used, reinsurers must
meet minimum rating standards and collateral agreements are used
where appropriate.
The RSC approves counterparties within the framework set and
monitors first loss and aggregate limits against the approved tolerances.
The UURC receives quarterly
information from management
with regard to broker distribution.
The CRO reports to the Board
on performance against Board-
approved risk tolerances.
Principal risks continued
30 Lancashire Holdings Limited | Annual Report & Accounts 2023
Principal risks
Principal risk category/risk owner Key mitigating actions How the Board reviews this risk
Operational
Audit Committee & Board
Risk description and performance
The risk of inadequate or failed
internal processes, personnel,
systems or (non-insurance)
external events.
The Group did not have any
material operational loss
events during the year.
The Group has a robust quarterly risk and control affirmation process
in place which is supported by detailed control testing.
IT availability risk is mitigated through disaster recovery and business
continuity plans which are tested annually.
IT integrity risk is mitigated through independent penetration tests and
restricting access to key systems to individuals who are qualified and
need to use them.
We have a cyber incident response plan to guide management in the
event a third party gains access to our systems. The annual test of this
is facilitated by a third-party specialist.
KRIs and KPIs are used to monitor performance against our cyber
risk appetite.
The Board delegates oversight
of internal controls and risk
management systems to the Audit
Committee. See page 83 for how
the committee discharged its
responsibilities this year. The Board
retains the responsibility for risk
oversight of IT and cyber risk.
The Group CEO and management
team manage the operation of the
business and report to the Board
and its committees.
The Audit Committee receives a
quarterly report form the Group
CRO summarising the results from
the quarterly risk and control
affirmation process and detailed
control testing, along with the
Group CRO’s opinion on the
overall control environment.
The Audit Committee reviews
this alongside the quarterly update
from the Head of Internal Audit.
The Board receives a quarterly
ORSA update report from the CRO
which includes by exception details
of loss events, performance against
operational risk KRIs, and changes
in the risk and control environment.
The COO reports to the Board on
operational matters, including the
programme of change, IT and
cyber security.
Strategic
Board
Risk description and performance
The risk of failing to devise and/or
implement an effective business
strategy that is aligned with risk
appetite and/or not adapting the
strategy/business plan for the
prevailing market conditions.
Strategic opportunities and capital planning are discussed at a
dedicated session attended by all Directors and members of the
management team.
A clear vision and strategic objectives that are well communicated
internally allowing the whole Group to understand their role and
contribution to the whole.
Town halls with all employees to communicate performance against
the strategic objectives.
Succession planning to ensure awareness of the strength in depth, or
lack of, and the necessary action in the event a key role becomes vacant.
The Board retains responsibility for
the oversight of strategic risk. The
Group CEO and management team
lead in the delivery of strategy.
The Directors are involved in
setting the strategy and approve
the annual business plan.
The Board receives quarterly
updates on the Group’s
performance against the plan
in its execution of the strategy.
31Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
Delivering
for our people
“We believe that giving our
people an opportunity to
feedback on their experience
of working at Lancashire is
vital in ensuring we deliver the
best possible environment, in
which colleagues can thrive
and reach their full potential.”
Sarah Rogers
Group Chief Human Resources Officer
%
of our people say they are
proud to work at Lancashire
32 Lancashire Holdings Limited | Annual Report & Accounts 2023
Our people and culture
A respectful, rewarding
and thriving work environment
Our people strategy helps us deliver one of our key goals –
to make Lancashire an employer of choice.
Gender split of employees
Total number
of employees

(permanent and FTC)
Voluntary annual
employee turnover
.%
% of women
in senior
management
%
Permanent employees
eligible for RSS awards
%
% of women on
the Group Executive
Committee
%
%
%
We are committed to retaining and attracting the best talent across
our markets and focus on delivering a respectful, rewarding and thriving
work environment across our locations.
At the heart of this are the Lancashire values (see insider cover).
These are the bedrock of what we do and how we expect our people
to behave whether in the office or outside with clients, brokers and
other stakeholders.
Lancashire has continued to grow during 2023, and we have
been pleased to welcome a large number of new colleagues to
the business who each bring their own expertise and experiences.
We believe this makes Lancashire both a diverse place to work and
a true catalyst for collaboration.
A
B
C
D
F
E
Average age of employees
<20
1%
24%
32%
26%
14%
2%
A:
Key
20-29
30-39
40-49
50-59
60-69
B:
C:
D:
E:
F:
1-3<1
Years
4-6 7-9 10+
39%
23%
16%
10%
13%
Average tenure of employees
33Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
Collaborative
Hard-working
Respectful
Supportive
Focused
Friendly
Flexible
Results-orientated
Positive
Ambitious
Listening to our people
We believe that giving our people an
opportunity to feedback on their
experience of working at Lancashire is
vital in ensuring we deliver the best
possible environment in which colleagues
can thrive and reach their full potential.
During 2023, we carried out a full survey
which was open to all employees in all
locations to complete.
Importantly, the survey was confidential
and carried out on our behalf by a
third-party. This third-party support also
enables us to benchmark our responses to
organisations of a similar size.
Based on our results and the response
rate, Lancashire was awarded a five-star
employer award from the survey company,
which is given to top-performing employers
based on the surveys it runs for hundreds
of clients. Results were collated both for
the Group and for individual functions and
teams with more than five employees.
We are pleased that the response rate was
extremely high at 87%. This was 13 points
higher than the last survey in 2021.
Our overall engagement score was 90%,
an increase of 2% on the last survey and
14 points higher than the benchmark. The
results were presented to the Boards and
Group Executive Committee. Team
managers were also supplied with
local results to allow them to review
and discuss these with colleagues.
Our highest scores were for being proud
to work at Lancashire, at 94%, while 92%
of responders said they are motivated to
do their best work and would recommend
Lancashire as a great place to work.
We welcome the honest and constructive
feedback, and areas that did not score so
highly will be reviewed and action plans
put in place to address these.
Engagement
score
%
Proud to work
at Lancashire
%
Recommend Lancashire
as a great place to work
%
Response
rate
%
Our people and culture continued
The top ten words used by our employees to describe working at
Lancashire are:
34 Lancashire Holdings Limited | Annual Report & Accounts 2023
Enhancing support for our people
A top ten employer
Lancashire was named a Top Ten employer in Bermuda in the annual
awards run by the island newspaper Royal Gazette. Lancashire was placed
seventh in the top 10 (out of 30+ participating companies). In 2021,
we came eighth. Our employees in Bermuda were instrumental in
our nomination, showing high levels of engagement.
Delivering leadership
Due to the growth of Lancashire in terms of headcount, management
are aware of the importance of communication to create a sense of
community and understanding.
We encourage a culture of meritocracy and openness, and senior
executives are available to discuss issues with employees on both
a formal and ad hoc basis.
Group CEO Alex Maloney communicates regularly with employees
on Company issues. Quarterly town hall meetings are held for all
colleagues where our progress against our strategic goals is reviewed,
and Group-wide corporate activities are highlighted.
A Non-Executive Director attends these events where they are asked
to discuss their role, recent Board discussions, and answer questions.
The Lancashire Employee Network
The Lancashire Employee Network (LEN) was launched in 2023 to
give colleagues an opportunity to get together to share knowledge
and experiences.
The LEN is led and managed by a group of employees from across the
business. Its initial focus is on running ‘lunch and learn’ sessions, hosting
internal and external speakers, and offering ‘soft skills’ training. Events
held during the year included a talk by a former SAS member on how
experiences from differing environments can be carried across to
business operations, a discussion with one of Lancashire’s shareholders
on their expectations of the business, and internal team events focusing
on individual areas of expertise to share knowledge and understanding.
Group CEO Alex Maloney was also interviewed for LEN sessions in
London and Bermuda, discussing his career and offering advice to
employees on maximising the opportunities available to them.
Results-orientated
Positive
Delivering a best-in-class
working environment
During 2023, our London office was expanded and redesigned to
offer our employees a better working environment and our guests
an enhanced experience when visiting.
The work included a new visitor lounge and reception area and
state-of-the-art meeting rooms. Floor space was also reconfigured
to give colleagues more space and further encourage collaboration
within and across functions.
A modern organisation
Following the 2021 employee survey, a number of benefits,
with a particular focus on ‘family-friendly’ employment policies,
were introduced.
These included enhancements to maternity, paternity and adoption
leave, and the addition of a benefit of paid leave for IVF treatment
and pregnancy loss.
In line with other organisations, following the period of remote working
during the COVID-19 pandemic, Lancashire’s UK employees are able to
work flexibly. This includes both flexible working hours and working
from home for a period each week. These are discussed with managers
to ensure business operations continue as normal.
During 2023, we also developed a support framework for employees
experiencing the menopause, as part of our commitment to providing a
safe and inclusive environment and encouraging colleagues to have open
conversations. We recognise that there is no ‘one size fits all’ approach,
but expect people to be supportive of colleagues who may be affected
by the menopause. Additionally, some employees may benefit from
reasonable adjustments at work to support their symptoms.
Recognising long service
Lancashire has a long history of retaining employees, due to the focus we
place on wellbeing, rewarding people appropriately, and developing their
skills and talents.
We benefit from the experience and expertise of our people, many of
whom have spent large parts of their career with us. To acknowledge
this contribution, since 2022, we have offered a sabbatical benefit for
those who have served for 10 years or more.
35Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
Our people and culture continued
Attracting and growing talent
Delivering a diverse talent pool
Lancashire aims to attract people to the business who share
our values and can bring their talents to the benefit of the Group.
We actively recruit new employees at all levels from a range of
backgrounds and through a number of channels, whether direct
outreach, corporate social media, and through our website.
While it is important to attract experienced employees when appropriate
vacancies arise, we also believe that offering less experienced people,
who are beginning their careers, or who are making a significant career
change, is valuable to the business.
Apprentices
During 2023, Lancashire was pleased to welcome a cohort
of apprentices to the business.
The group were recruited into a number of functions including HR
and IT. The Lancashire apprentice scheme aims to give young people
starting their careers an opportunity to learn through on-the-job
practical support and guidance while working towards formal
qualifications. Group HR Apprentice Sienna Ray applied for the
scheme after finding out about it online. She said one of the
attractions was the mix of live work and the ability to study.
“It’s been really good so far and I am lucky
that I can work with people with lots of
different skills and experience. It gives
you a different perspective.”
Sienna will be working towards a Foundation Certificate in People
Practice. “There are several qualifications you can work towards,
right up to degree level. I am really glad I joined Lancashire
as it’s a big step forward in my career,” she said.
IT Business Support Apprentices Tyreque Muhammad and
Jenna Webster also applied for their roles after seeing an online
advertisement for the scheme. Jenna had been studying fashion
but decided that she wanted to move into IT, while Tyreque had
completed a self-taught IT course.
Jenna said: “It’s been really interesting coming from a different
background and into IT – it was a huge jump. I have learnt a lot
already and the team has been really good. The key thing is to
remember that there are no stupid questions – just ask and someone
will help. I am really proud of myself for joining Lancashire and I
wouldn’t have learnt as much just doing a course.”
Tyreque and Jenna will be working towards a professional
qualification as IT Business Support Technicians. Tyreque said:
“There’s been a lot to learn, and it is good to
be able to mix practical work with course work.
I wouldn’t have developed as much at this stage
without being in a team with experienced people,
and actually doing the job.”
This includes recruiting a number of apprentices, who are offered
the opportunity to work with more experienced colleagues and
begin to progress in their chosen field.
In addition to attracting new employees, we are also focused
on developing our existing colleagues and promoting them to
new roles when opportunities arise.
During 2023, 46 colleagues were promoted internally across
our underwriting and support functions.
Our induction programme for new employees includes training
on diversity matters to support our focus on fairness and inclusion.
36 Lancashire Holdings Limited | Annual Report & Accounts 2023
Training and development
To help employees make the best of their talents and meet their
ambitions, Lancashire has a number of training and professional
development initiatives.
We see real benefit in increasing people’s skills, experience
and knowledge – whether at a more junior level or within our
manager community.
During 2023, we carried out a pilot Management Development
Programme in order to gain feedback on the planned training
and ensure that it meets the needs of our team leaders.
The full programme will be rolled out in 2024 for new and existing
managers with three or more direct reports.
It is designed to equip managers with tools and techniques to help drive
individual and team performance across departments. Key objectives
include the role of managers at Lancashire, and what is expected of
them; inclusive leadership; how to appropriately manage team members’
performance; and adapting to change.
Lancashire’s training and professional study programme also offers
employees a range of support through our online ‘LMS – Insurance
Assess’ e-learning platform.
This provides compliance, soft skills, management and health and
wellbeing training, along with (re)insurance-specific training courses.
In some cases, financial incentives for professional qualifications are
available. All employees are encouraged to discuss training requirements
with their manager on an on-going basis and through more formal
performance review discussions.
Compulsory training
Additionally, we have a clear set of policies and procedures to uphold
our high standards of behaviour and to educate our employees on what
is expected of them.
Compulsory training is delivered to all new permanent employees,
including people working part time, and those on fixed-term contracts.
Topics covered include tax/regulatory operating guidelines, disclosure
(including the requirements of the Market Abuse Regulation 2016),
inspections, financial crime, ERM, cyber security, communications
etiquette/equality, diversity and inclusion, GDPR and conduct rules.
New employees are expected to complete this training during the
first three months of employment.
Further training is offered, depending on individual requirements.
The Board receives quarterly updates regarding completion
of these sessions.
37Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
Our people and culture continued
Diversity, equity and inclusion
Since its inception, Lancashire has had a strong focus on diversity, equity
and inclusion (DE&I). We believe that these important themes should
reflect not just gender and ethnicity but also ensure that we have a
range of talents available to the Group.
Our internal initiatives are led by our DE&I working group, which is
formed of employees from across the business. It is important that
our activities match the expectations of our people, and the Group
is reviewing the outputs from the 2023 employee survey and will
set out its agenda for the coming year in early 2024.
For a number of years, Lancashire has actively supported external
initiatives which seek to build more diverse, equitable and inclusive
businesses. These include the Hampton-Alexander and Davies Reviews
on gender diversity; and the FTSE Women Leaders Review, to improve
the representation of women on boards and in leadership positions.
The Group submits data annually to the Review.
The gender and ethnic diversity of the Board and the senior management
group is set out in the tables below. Additionally, the Chair’s statement
on our Diversity Policy is available on our website.
Our efforts in this area are supported by policies that help ensure
people do not face any discrimination as an employee or during
our recruitment process.
We operate a zero-tolerance approach to bullying and harassment and
all employees are encouraged to speak up about any issues of concern.
Our open corporate culture is a key driver in this and our Dispute
Resolution Policy, where issues cannot be initially resolved, can be
used by employees, without fear that they will be penalised in any way.
Our Anti-Harassment and Bullying Policy also offers employees a
mechanism through which they can raise issues of concern.
The tables below set out data about the sex and ethnicity of the Board and executive management as at 31 December 2023, in the format prescribed
by the Listing Rules.
Number of
Board members
Percentage of
the Board
Number of senior
positions on the
Board (CEO, CFO,
SID and Chair)
Number in executive
management
Percentage of
executive
management
Men 7 70 3 4 44
Women 3 30 1 5 56
Other categories
Not specified/prefer not to say
Number of
Board members
Percentage of
the Board
Number of senior
positions on the
Board (CEO, CFO,
SID and Chair)
Number in executive
management
Percentage of
executive
management
White British or other White (including minority-white groups) 9 90 4 9 100
Mixed/Multiple Ethnic Groups
Asian/Asian British
Black/African/Caribbean/Black British 1 10
Other ethnic group, including Arab
Not specified/prefer not to say
38 Lancashire Holdings Limited | Annual Report & Accounts 2023
Employee support and
industry initiatives
Supporting and rewarding
All permanent employees have an enhanced interest in the performance
and success of the Company through our RSS to ultimately become a
shareholder in LHL.
For a number of years the Group has provided free lunches on
specific days for employees to encourage them to interact in the
office during breaks.
Offering advice and information on health, wellbeing and financial
matters is also part of being a responsible and understanding employer.
During 2023, we held a number of events including marking World
Mental Health Day, highlighting the support available through our
Employee Assistance Programme (EAP), promoting the benefits available
from our health care provider, including health checks, and financial
wellbeing workshops focusing on topics such as cost of living support
and pensions.
Expert telephone support is available 24 hours a day through the EAP,
along with resources and information to support home life, work life
and physical and emotional health, and the opportunity to enrol in
self-help programmes.
The Group has volunteer first aid and wellbeing officers available to
employees, and Lancashire offers non-judgmental support for those
suffering mental health difficulties and ill-health.
Our responsibility as an employer
We comply with all relevant requirements with respect to human
rights, rights of freedom of association, collective bargaining, and
working time regulations.
We believe every employee, and prospective employee, should be
treated with dignity, respect and fairness. As an equal opportunity
employer, we do not discriminate, or tolerate discrimination, on
grounds of race, age, sex, sexual orientation, marital or civil partnership
status, gender reassignment, pregnancy or maternity, disability, religion
and/or beliefs.
All employees have a duty to treat colleagues, visitors, clients,
customers, suppliers and former staff members with dignity at all times.
Employees who believe they may have been discriminated against
are encouraged to raise the matter through our Grievance Procedure.
Abusive or discriminatory behaviour by an employee towards another
will be seriously and confidentially investigated and will be dealt with
in accordance with the Group’s disciplinary procedure.
We are also an Accredited Living Wage Employer, for our business
and our supply chain.
Our Global Employee Handbook, distributed to employees on joining
and available on our internal intranet, is supported by country-specific
supplements where relevant.
Leading market-wide discussion
Lancashire is a partner for the Insider Progress initiative, launched by the
Insurance Insider. Our support will ensure events are free for participants
across the industry from all backgrounds. Insider Progress is designed
to promote discussions around building an insurance workplace for
the future with a focus on DE&I. Our Group CFO Natalie Kershaw is a
member of the Insider Progress advisory board, which sets the agenda
for events and highlights topics and areas for discussion.
Lancashire is also a member of the Insurance Breakfast Club and
offers selected employees the valuable opportunity to participate in
its events. The Insurance Breakfast Club programme involves 10 months
of structured development and provides connections for people at a
crucial time in their careers. Its overall aim is to assist companies in
their development of female talent.
39Lancashire Holdings Limited | Annual Report & Accounts 2023
Strategic report
Delivering
sustainably
“The depth of experience
and insight within our teams
is invaluable in ensuring that
ESG matters are considered
and implemented across the
Company’s operations.”
Jelena Bjelanovic
Chair of the Lancashire ESG Committee
40 Lancashire Holdings Limited | Annual Report & Accounts 2023
The Group’s ESG Committee, chaired by our Group Head of Investor
Relations, reports quarterly to the Board and includes representatives
from across Lancashire’s operations, including senior members of the
underwriting, risk, legal, HR, finance and communications teams. This
depth of experience and insight is invaluable in ensuring that ESG
matters are considered and implemented across the Company’s
operations. Senior management also receive regular reports on the ESG
Committee’s activities and are fully engaged with all decision-making.
We believe our attention and influence is best put to use in focusing
on those areas where we can have a meaningful and more immediate
impact on society, our people and the environment. This includes
developing the potential of our people, and managing our own carbon
emissions through positive action such as carbon offsetting. Additionally,
the activities of the Lancashire Foundation are clear examples of the
importance of putting ESG into action rather than just words.
As in previous years, the discussion around climate change and other
environmental factors, and the best way to respond to those challenges,
has continued at both a governmental and local level in 2023.
As a responsible business, Lancashire actively plays a role in this debate
through our engagement with our clients as they go through their own
transition away from carbon-based energy, and we welcome the
opportunity to utilise our expertise in areas of risk management in
these discussions. During 2023, Lancashire also published its first report
to ClimateWise, which is available on our website, and continued
to support the aims of the Task Force on Climate-related Financial
Disclosures (TCFD). Our full TCFD report can be found on pages 49 to 64
which sets out clearly our progress in the area of climate change
management of risk and opportunity.
Lancashire’s approach to environmental,
social and governance matters continues
to evolve and support our purpose.
Peter Clarke
Non-Executive Chair
Embedding
a sustainable
culture for
a profitable
business
Chair’s introduction
The strong financial results which the Company has delivered in 2023
are a result of our values-driven sustainable business culture. The Board,
and Alex and the management team, have a strong focus on the Group’s
operational effectiveness, which informs much of our debate in the
Board and its committees.
During 2023, the Group made considerable progress in delivering on
the areas of focus aligned with the pillars of our ESG strategy: being
a sustainable and responsible underwriter and investor; operating
responsibly in our own business practices and in managing and
monitoring our own carbon emissions; and delivering social
good through the Lancashire Foundation.
The Board debates and approves the ESG strategy and oversees
its implementation by management and within the business.
A report on the work of the Lancashire Foundation, including the
Project Transform volunteering initiative, can be found on pages 45
to 48 and information on our progress against our strategic
objective to be an employer of choice is outlined on page 33.
Reporting on our own emissions can be found on page 68.
41Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Introduction
During 2023, the Board has continued its active engagement with the
Group’s stakeholders. In particular, our Non-Executive Directors regularly
meet with employees from across the business to discuss a range of
matters on both a formal and informal basis. Board members welcome
the opportunity to attend the quarterly Town Hall events which are
led by Alex Maloney to discuss the work of the Board and to answer
questions from employees. Presentations were also received at various
committees on a range of topics including feedback from the 2023
employee survey, underwriting opportunities within product classes,
and wider corporate developments and enhancements, such as the
plans for a U.S. operation.
Succession planning is also an important part of the Board’s work
to ensure that we have the appropriate skills, experience and expertise
to support the business.
During the year, we welcomed two new Non-Executive Directors to
Lancashire. In April, Bryan Joseph joined the Board and as a member of
the Audit and Underwriting and Underwriting Risk Committees. Bryan
has over 40 years’ experience as an actuary in the global insurance and
reinsurance industry. Later in the year, we announced the appointment
of Philip Broadley as a Non-Executive Director and as the LHL Chair
designate. He is expected to succeed me in that role, subject to
shareholder approval, following Lancashire’s 2024 AGM.
Our Senior Independent Director Robert Lusardi led the search for a
Chair successor and on behalf of the Board. I would like to thank him and
colleagues on the Nomination, Corporate Governance and Sustainability
Committee for their hard work and diligence.
Due to its relatively small size, the appointment or departure of a single
director may temporarily impact Board diversity and that is the case at
present, where the percentage of women on the Board is below our
stated objective of 40%. We plan to address this during 2024 and the
Board will continue to explore opportunities to further improve diversity
within its own make-up and across the wider Group.
We fully recognise the benefits of diversity across the Group, and the
importance of appointing high-quality Directors with a wide range of
backgrounds, skills, gender, ethnicity and diversity of thought. However, the
need to identify the best person for a role to best advance the business
and interests of the Group and all its stakeholders is also important.
With regard to the Group’s disclosure reporting obligations for diversity
targets under listing rule 9.8.6 R (a) the Company is able to report the
following position at the 2023 year end.
The Board has a 40% objective for women Directors on the Board and on
the Group’s principal executive management team. As at 31 December
2023, the percentage of female representation on the Board stood at
30% and within the executive management team at 56%. The Board
intends to take action as part of its succession planning to meet this
objective in the short to medium term. With Natalie Kershaw as our
Group CFO we are able to confirm that the Board continues to have at
least one woman in one of the four most senior positions on the Board.
In line with the recommendations set out in the Parker Review on ethnic
diversity, the Board has adopted the Parker Review objective to have at
least one qualifying Director on the Board by 2024. This objective is
currently met following the appointment of Bryan Joseph in 2023.
As a premium-listed company on the LSE, Lancashire measures its
corporate governance compliance against the requirements of the UK
Corporate Governance Code published by the UK FRC. This requires each
company with a premium listing to disclose how it has complied with
Code provisions or, if the Code provisions have not been complied with,
provide an explanation for the non-compliance. The Board’s Nomination,
Corporate Governance and Sustainability Committee monitors the
Group’s Code compliance quarterly and more information can be
found in the report starting on page 89. In addition, the Company also
monitors compliance with applicable corporate governance requirements
under Bermuda law and regulations. The Company is subject to group
supervision by the BMA, which also regulates LICL, the Group’s
Bermuda-incorporated (re)insurance entity. The Group’s UK insurance
entities are regulated by the PRA and the FCA, and Lloyd’s in the case
of LSL and Syndicates 2010 and 3010.
The Board has continued to focus on proactive and constructive
stakeholder engagement aligned to the Section 172 responsibilities of
boards under the UK Companies Act 2006. While not formally subject
to Section 172 as a matter of law, due to the Company’s incorporation
in Bermuda, we believe that, as a responsible business, complying with
those responsibilities is a matter of importance and that they provide
practical working tools by which we can monitor our engagement. The
Board’s statement regarding matters covered by Section 172 can be
found on page 80 which outlines examples of how the Board and the
business have factored in the needs of our stakeholders in their
discussions and decision-making.
I am pleased to say that, in the judgement of the Board, the Company
has complied with the principles and provisions as set out in the Code
throughout the year ended 31 December 2023, and has appropriately
considered those duties set out in Section 172.
Chair’s introduction continued
42 Lancashire Holdings Limited | Annual Report & Accounts 2023
Our ESG strategy, impact, progress and areas of focus
During 2023, we have continued to deliver on the Group’s ESG strategy and priorities.
Maintain high levels of engagement and
continue to offer formal and informal
channels for employee feedback.
Gender Pay Gap reporting.
Expand activities for Lancashire Employee
Network to include soft skills training,
following feedback.
Continue to monitor applications to ensure
we attract a diverse talent pool.
Management Development Programme to
continue to be rolled out in 2024 for new
and existing managers.
Annual reporting aligned
to ClimateWise requirements.
ESG insurance underwriting guidelines reviewed
by Board to ensure they are appropriate.
Maintain ESG-related premium
metrics and report to Board quarterly.
Continue engagement with ClimateWise
and seek to improve reporting and disclosures
for 2024.
High levels of employee engagement
measured through 2023 all-employee survey.
Reported diversity aligned to FCA
disclosure requirements.
Lancashire Employee Network launched
offering peer-to-peer information sessions
and external speakers.
Increased use of social media to expand
hiring pool for vacancies.
New employees continue to receive
training on diversity matters in employee
induction programme.
ESG insurance underwriting guidelines
reviewed and approved by the Board.
ESG-related premium evaluated and
reported to the Board quarterly.
Regular monitoring of energy clients’
transition plans.
Maintained active dialogue on ESG issues
with clients and brokers.
Published first public ClimateWise report.
1. People
and culture
Giving our people the environment,
tools, skills and support they need
to thrive in an open, honest and
diverse culture.
2. Sustainable insurance
Ensuring our business considers
climate change and other ESG issues
in our underwriting decision-making.
FocusProgress in 2023
Continue to monitor principal investment
managers as signatories to the UN Principles
for Responsible Investment.
Monitor the climate change risk sensitivity, ESG
profile and carbon intensity profile of the Group’s
investment portfolio with regard to developing
expectations and methodologies and keeping
within agreed guidelines.
96.7% of the Group’s principal investment
managers are signatories to the UN Principles
for Responsible Investment.
Continued to review and monitor ESG
investment guidelines as embedded in
external investment managers’ guidelines.
3. Responsible
investment
Demonstrating our commitment
to ESG, including responsibility
for our environment, through the
management of our investments.
Group emissions reduced per FTE.
Fully offset calculated 2023 GHG market-based
emissions by purchasing verified credits.
More than $23 million donated to charitable
organisations since 2007.
2023 report submitted to Carbon
Disclosure Project.
Continued to support and report against
the aims of the TCFD.
Sustainable lighting installed as part
of London office refurbishment.
4. Operating responsibly
Running our business as a good
corporate citizen, being a responsible
preserver of resources, and holding
our supply chain to the high standards
we apply to ourselves. Supporting
wider society through our corporate
and charitable activities including the
Lancashire Foundation. Meeting and
complying with legal, regulatory and
investor obligations on ESG.
Monitor and report annually the
Group’s emissions.
Continue to fully offset calculated GHG
market-based emissions through purchasing
verified credits.
Maintain and support the work of the Lancashire
Foundation through funding and volunteering.
Continue to engage with Carbon Disclosure
Project and report against the aims of the TCFD.
Maintain awareness of emerging frameworks
for future reporting requirements (for example
the Taskforce on Nature-related Financial
Disclosures (TNFD)).
43Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Introduction
Delivering
for our communities
“The Lancashire Foundation’s funding
is linked to the Group’s financial results.
Our employees know that strong
business performance will allow us
to continue to support charities in the
communities where we operate, as well
as in communities around the world.”
Jennifer Wilson
Chair of the Lancashire Foundation
Donations Committee
44 Lancashire Holdings Limited | Annual Report & Accounts 2023
The Lancashire Foundation
The Lancashire Foundation is funded
through a donation pool which is linked
to the Group’s financial results. This
means that our employees know that
strong business performance will assist
in supporting the wider community.
The Lancashire Foundation, which has been a UK-registered charity since
September 2012, receives 0.75% of Group profits with a minimum
threshold of $250,000 to a maximum of $750,000. The Board
periodically receives reports from the Foundation’s Trustees and a
designated Board representative meets with employees involved in
the Foundation annually to discuss the strategy for giving for the
upcoming year.
During 2023, the Lancashire Foundation continued its work supporting
a range of causes in our home markets and further afield. Since it was
formed in 2007, over $23 million has been donated by the Foundation
to charitable organisations.
A number of these causes have long-standing relationships with
Lancashire, and we are proud of the ongoing support we have
given them.
During 2023, the Foundation has focused on supporting causes working
to protect the environment. This followed a successful programme of
support for social causes in 2022.
The Foundation made a $50,000 donation as part of our partnership
with the charity Waterstart Bermuda, which plans to open a sustainable
campus and other initiatives on Burt Island. It will ultimately serve as
a microcosm of an ideal community and a role model in Bermuda and
more widely. Waterstart Bermuda’s mission is to promote personal
growth and environmental awareness through experiential education.
Our support is our way of giving back
The British Mountaineering Council’s Access and Conservation Trust was
also a beneficiary of a £45,000 donation. This charity funds projects to
protect cliffs, uplands, mountains and outdoor spaces across the United
Kingdom and Ireland.
The Foundation has also supported the Bermuda Underwater Exploration
Institute’s 2023 Youth Climate Summit. The week-long event engages
young people on global climate issues and is the foundation for a year of
youth-led activities focused on local climate action on conservation and
sustainability. Over 150 students aged 13 to 22, from across Bermuda,
were involved.
More widely, the Foundation has also helped those in need following
earthquakes in Turkey and Syria in early 2023. A donation of £50,000
was made to the Disasters Emergency Committee (DEC) via the British
Red Cross. The DEC is a group of 15 UK aid charities that work together
to raise funds quickly and efficiently at times of crisis overseas.
The Foundation also matched all employee donations to the DEC/British
Red Cross.
The Foundation also donates funds to enhance the impact of a range
of activities undertaken by colleagues.
For example, during 2023, colleagues in Bermuda took part in the
Relay for Life to raise funds to increase access to cancer prevention,
early detection, treatment and support at the Bermuda Cancer and
Health Centre.
Alongside a donation from the Foundation, employees made generous
personal donations via the proceeds from a silent auction and bake sale.
Lancashire’s people raised almost $21,000 and the overall event raised
over $800,000.
m
Since it was founded in 2007, over $23 million has been
donated by the Foundation to charitable organisations.
,
donation as part of our partnership with the charity
Waterstart Bermuda which plans to open a sustainable
campus and other initiatives on Burt Island.
£,
The Foundation has also helped those in need following
earthquakes in Turkey and Syria in early 2023 donating to the
Disasters Emergency Committee via the British Red Cross.
45Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Sustainability
The Lancashire Foundation continued
Our long-standing partnerships
The Family Centre in Bermuda
Lancashire has been supporting The Family Centre in Bermuda since
2007 to aid their work helping children suffering from emotional, social,
behavioural and trauma-based challenges. Assistance is available to any
Bermuda resident that meets the criteria and has the need. During the
year, in addition to the ongoing donation, a $100,000 donation was
made in honour of the Family Centre’s founder, Martha Dismont,
who passed away in 2023.
Tomorrow’s Voices
Tomorrow’s Voices is a Bermudian autism early intervention centre
which has been helping the community since 2007. It aims to assist
people diagnosed with autism or on the autism spectrum, starting
at the age of two.
Cancer Research UK
Cancer Research UK is the world’s largest independent cancer
research organisation and is dedicated to saving lives through
research, influence and information.
Causes close to our people
Importantly, the Foundation also encourages employees to nominate
charities that they believe would benefit from funding. We know that
even a relatively small single donation can have a big impact. More
than $56,000 was donated to organisations nominated by employees
during 2023. Donations to employee-nominated charities are a
minimum of £2,000. The Foundation’s Donations Committee
meets quarterly to review submissions from employees and make
recommendations for donations. The Committee is made up of
employees and their recommendations are submitted for approval
by the Foundation’s Trustees. Additionally, the Foundation provides
matching donations for fundraising endeavours such as marathons,
triathlons, and other activities by employees.
St Giles Trust
The Lancashire Foundation is proud to have been supporting the
St Giles Trust for 10 years.
The charity helps people held back by poverty, dealing with addiction
or mental health problems, caught up in crime or a combination of
these issues and others.
During 2023, employees Sharyl Jauod and Florinda DeMaio volunteered
their time to restock the St Giles Trust pantry in London. The pantry
offers high-quality, nutritious and healthy food to those struggling
to feed themselves and their families.
We are proud of the ongoing support
we have given to our long-term partners.”
46 Lancashire Holdings Limited | Annual Report & Accounts 2023
Just some of the charities nominated by employees
which received funding from the Foundation during 2023.
Forget Me Not
Support Group
Supporting bereaved parents
and families of babies.
Waves Music Therapy
– Toby’s Fund
Assisting children suffering
from complex trauma and/or
emotional and behavioural issues
through specialist music therapy.
Crohn’s & Colitis UK
Funding research into potential
cures and treatments and also
supporting those suffering from
these illnesses.
The Royal Marsden
Cancer Charity
Improving diagnosis
and personalised care
for cancer patients.
SCARS Bermuda
Reducing the risk of child sexual
abuse by raising public awareness,
educating adults on prevention,
and lobbying decision-makers
to protect children.
WeSeeHope
Helping vulnerable children in
Southern and Eastern Africa
through early childhood
development, educational and
vocational-based training.
The Kevin Bell
Repatriation Trust
Assisting bereaved families
to repatriate the bodies of
loved ones.
Home for Good
Providing a home for every child
who needs one via fostering,
adoption or supported lodgings.
Haven House
Children’s Hospice
Providing high-quality palliative
and holistic care services to
babies, children and young
people and their families.
Friends of Treetops School
Refurbishing a sensory room for
children with disabilities.
George’s Windmills
Supporting children’s wards
and family areas connected
to hospitals.
Plymouth Hospitals Charity
– Derriford Children’s Wards
Improving a hospital ward or area
that needs extra care to make it
more friendly or calming for
people who need it.
Usher Kids UK
Serving the needs of children and
young people and their families
living with Usher syndrome – a
rare cause of progressive deafness
and blindness.
Oakhaven Hospice
Providing support through
hospice and home care services.
It Takes a Village Foundation
Supporting vulnerable women
with education, food vouchers
and other necessary items, not
currently offered by the statutory
authorities or other charitable
organisations in Bermuda.
Trees for Cities
Creating high-quality green
spaces in socially and
environmentally deprived
areas. They hope to plant
their 2,000,000
th
tree
in 2024.
47Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Sustainability
Project Transform
During 2023, Lancashire was pleased to relaunch Project Transform,
which offers employees the opportunity to take part in volunteering
activities overseas.
The first Project Transform visit took place in 2010 in the Philippines
and since then annual trips have been arranged, with a pause during
the COVID-19 pandemic. The Tanzania programme was organised
with the International Volunteer HQ organisation.
Figures from the UN Development Programme show that more than
57% of the population in Tanzania lives in poverty, making assistance
initiatives, such as Project Transform, extremely valuable.
The 2023 activity saw 12 employees from across the Group travel to
the country to assist with a construction project to build a new home
for 68-year-old widow Beatrice.
Team member Jamie Grant said: “When we arrived, she welcomed us
into her current house, a tumbledown shack with a low tin roof (secured
with rocks), no windows but plenty of holes in the mud walls, and only a
narrow sofa for a bed.”
During the week-long programme, the team helped clear an adjoining
plot, dig and pour the foundations and begin the construction of the new
home. The group were welcomed by members of the local community.
Team member Kelly Turner said: “Saying farewell to the local children
was very tough. These kids had been with us all week – watching our
progress, entertaining us with their singing and their dancing, as well as
taking every opportunity to encourage us to down tools and join them
in a game of street football.”
“The project team had coordinated gift bags for 25
children, colouring books and pencils for the younger
ones and exercise books and maths sets for the older
ones who were soon to be heading to senior school.”
“The team left Tanzania after a truly amazing
experience, with many team members having been
inspired to consider further volunteering work
when back in the UK/Bermuda, or further afield.”
48 Lancashire Holdings Limited | Annual Report & Accounts 2023
Sustainable insurance and responsible investment
2023 TCFD report
Meeting the challenges and
opportunities of ESG and climate
issues has been a focus within the
Lancashire business for many years.
Our underwriting mindset is grounded in a pragmatic understanding of
potential perils, their nature, and mitigation factors. The risks of climate
change on the insurance industry affect the asset and liability side of the
balance sheet. That double exposure drives us to work with our clients
to assist them with risk solutions that help them recover from the impact
of catastrophic events, including those associated with climate change.
We also act as a partner with our clients during their journey through
this phase of global carbon transition.
Lancashire operates in a subscription market that allows us to adjust
our insurance solutions and provide policyholders with flexibility as
their needs change to address climate-related challenges and planning.
Our approach to reporting
Every year, we build upon our increasing knowledge to move discussions
further in identifying the opportunities to work alongside our clients,
investors, and other stakeholders to address complex climate change
issues. The summary on the following pages details our disclosures,
which are consistent with the TCFD’s four core elements – governance,
strategy, risk management, and metrics and targets – underpinned
by 11 recommendations.
About this report
In compliance with the Financial Conduct Authority (FCA)
listing rules, these disclosures are consistent with the TCFD
recommendations and recommended disclosures.
Lancashire is a TCFD supporter and recognises the value of
consistent disclosures. Annual reporting against TCFD allows
us to understand climate-related business risks and opportunities.
Some additional guidance in the October 2021 TCFD Annex
requires more time for us to consider fully. We will continue
this review throughout 2024.
Our Scope 3 disclosures relate to the measurable emissions
referable to our own operations, as more specifically detailed
in this report. At this time, there is no commonly-adopted
methodology, nor the available data for accurate and comparable
measurement and apportionment of Scope 3 emissions referable
to the economic activity associated with the Group’s investment
portfolio or its (re)insureds; further details on our approach can
be found in the Strategy section of this report.
This report complements Lancashire’s ClimateWise Report dated
August 2023, our Principles for Sustainable Insurance disclosures
and our CDP submission.
Governance
The organisation’s governance
around climate-related risks
and opportunities
Strategy
The actual and potential
impacts of climate-related
risks and opportunities on
the organisation’s business,
strategy and financial planning
Risk Management
The processes used
by the organisation to
identify, assess, and manage
climate-related risks
Metrics and Targets
The metrics and targets to
assess and manage relevant
climate-related risks and
opportunities
Governance
Strategy
Risk Management
Metrics and Targets
The Four Core
Elements of
the TCFD
Lancashire’s TCFD roadmap
In 2023, the Board assessed the prominent risks facing the Group,
including those that could threaten our business model, future
performance, solvency, or liquidity. This review stressed the 2023
business plan for several severe but plausible scenarios, including
climate change and the impact on capital evaluated. Since then, we
have completed annual disclosures relating to GHG emissions, focusing
on continuous improvement over time. Looking at our progress to date,
we can identify areas to focus on and prioritise combining short- and
long-term actions and commitments that support meeting the UK
government’s net-zero target by 2050.
49Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Sustainability
Sustainable insurance and responsible investment continued
Core areas of TCFD disclosure
Governance
Disclosure elements 2023 Practice
Board’s oversight of climate-
related matters
See page 51
Continued to evolve Board oversight and monitoring of climate-related risks and opportunities,
actioned through Board committees with climate-specific related duties.
Oversaw the strategic planning process and approved the annual update of the strategic plan,
including building on climate change risks and opportunities.
Management’s role in assessing
and managing climate-related
matters
See page 51
Continued to focus on the actual and potential impacts of climate-related risks and opportunities
through our underwriting, risk and exposure management with wider oversight by the ESG
Committee across the business.
Carried out climate-related risk and opportunities analysis, governed by the RRC, facilitated
by our Group CRO and delivered through strategic business units and functional groups.
Strategy
Disclosure elements 2023 Practice
Climate-related risks and
opportunities identified over the
short, medium and long term
See page 54
Identified climate-related risks and opportunities using an internal view of risks and the impact
of physical and transitional risks.
Impact of climate-related risks
and opportunities
See page 57
Continued to explore opportunities and manage risks and the impact they have on all aspects
of our business and strategy.
Linked underwriting guidelines to our formal risk appetite and focused on assisting the broader
set of efforts to mitigate climate change’s impact on the economy and society.
Resilience to climate-related risks
using scenarios analysis
See page 59
Conducted stress and scenario testing as part of our business planning process to get insight
into the impact natural catastrophe events could have on our business.
Supplemented the underwriting approach with several sophisticated models that model
exposures and predict losses for hurricanes and other weather occurrences.
We manage our capital by reference to sophisticated modeling using actuarial inputs relating
the Group’s exposure to major catastrophic events, including climate-driven catastrophes.
Risk Management
Disclosure elements 2023 Practice
Processes for identifying,
assessing and managing
climate-related risks
See page 60
Continued dialogue with risk owners and subject matter experts across the Group including
annual underwriting strategy days to review current and anticipated climate risks.
Continued to monitor PMLs of top elemental perils and continued to manage climate risk as a part
of underwriting and investment risk considerations and as a driver of our capital requirements.
Continued to monitor ESG-related premiums to identify transition risk with these premiums
reviewed by the Board every quarter.
Integration into risk
management framework
See page 61
Embedded climate-related risk into our ERM framework, by using qualitative and quantitative
risk analysis, and our risk appetite statements.
Integrated climate risk tolerances in Group and individual entity risk appetite statements,
which are assessed at least annually.
Continued to enhance the process for identifying climate-related risks and opportunities
with tools and frameworks used across the Group.
Metrics and Targets
Disclosure elements 2023 Practice
Metrics used to assess climate-
related risks and opportunities
See page 62
Reported on PMLs and the outputs of how risk is monitored against various perils in different
global regions.
Continued to test assumptions with external models challenging the macro and specific account levels.
Scope 1, 2, 3 GHG emissions
See page 63
Reported Scope 1, 2 and 3 operational GHG emissions, relating to our own emissions, and
progress towards our path to the UK carbon net-zero in 2050.
Disclosed operational emissions per full-time employee (FTE) against our target of a further
reduction in emissions per FTE of 15% by 2030.
Targets used to manage
climate-related risks and
opportunities
See page 64
Monitored our net-zero target for 2050 for our own operations’ emissions and continually sought
innovative ways to make improvements.
Established corporate policies in place and a commitment to offset our emissions for our own operations.
50 Lancashire Holdings Limited | Annual Report & Accounts 2023
Governance
Board’s oversight of climate-related matters
Our governance structure for managing the Group’s climate-related risks and opportunities is the same as for any other key risks and opportunities
identified on our risk register. Below is an overview of the organisational structure and how climate-related risks and opportunities are embedded
in our governance structure.
Board and Board Committees
Management Committees and Forums
Management Oversight
Board Oversight
ESG Committee
Disclosure Committee
Investment Risk and Return Committee (IRRC)
Risk and Return Committee (RRC)
Reinsurance Security Committee (RSC)
View of Risk Committee
Group Chief
Financial Officer
Group Chief
Operating Officer
Group General
Counsel and Chief
Executive Officer
Lancashire
Insurance Company
(UK) Limited
Chief Executive
Officer, Lancashire
Syndicates Limited
Group Chief
Risk Officer
Group Chief
Human Resources
Officer
Chief Executive
Officer Lancashire
Insurance Company
Limited and
Reinsurance
Manager
Group Chief
Underwriting
Officer and
LCM CEO
Executive Committee
Chief Executive Officer
Oversees and responsible for providing strategic direction and implementation regarding climate-related goals, risks, and disclosures.
Board of Directors and its Committees
Oversees and approves our climate strategy and how we manage climate risks and opportunities.
Nomination,
Corp Governance &
Sustainability Committee
Oversees issues of
sustainability, including
developments in climate
change risk management
and reporting. Committee
makes recommendations to
the Board regarding the
ESG responsibilities of
the Company.
Oversees the investment risks,
including sustainability risks, by
monitoring the portfolio’s
climate change risk sensitivity,
performance against a climate
Value at Risk (VaR) appetite
statement and the carbon
intensity of certain investment
assets as part of the regular
quarterly reporting process.
Oversees the Group’s
remuneration packages,
including the Group’s
remuneration structure,
ensuring they are in line
with the Group’s business
and ESG strategy.
Oversees our financial
reporting, internal and
external audit oversight,
internal controls and risk
management systems.
Oversees the disclosures of
the Group’s ESG strategy,
carbon accounting footprint
and offsetting, and the
Group’s TCFD report.
Investment Committee
Underwriting
& Underwriting
Risk Committee
Remuneration Committee Audit Committee
Oversees the impacts as an
influence on insured perils of
climate change and transition
risk, as well as the broader
ESG risks, and articulates
appropriate appetites and
tolerances for the Group.
Governance
51Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Sustainability
Sustainable insurance and responsible investment continued
Examples of Board ESG and climate change
oversight in 2023
Annual review and approval of the Group’s:
Strategy including ESG factors;
Risk appetite statements, including climate-related reports
for the asset and liability side of our business; and
Tolerances for elemental PMLs and non-elemental RDSs.
Review and approval of the Group’s:
Insurance underwriting guidelines including ESG
considerations;
Annual ORSA report and quarterly reporting, which contains
information on all risk categories highlighting material risk
considerations, including climate-related risk where
appropriate; and
Stress test outputs as part of the annual business planning
exercise and the annual ORSA reporting process, including
climate-related scenarios.
Monitors performance against:
VaR risk appetite statement as part of the regular quarterly
reporting process;
Preference for the financial impact of the Climate VaR on
the Group’s actual fixed maturity portfolio;
Investment portfolio performance referencing the MSCI
carbon sensitivity and ESG profile tool;
Business underwritten within the Group against the strategic
plan and the Board-approved risk tolerances, including those
linked to climate-related catastrophe loss events; and
ESG-related premium as a percentage of total premium
written.
Board oversight
The LHL Board is responsible for the oversight of climate-related risks
and opportunities. It oversees the Group’s ERM activities and receives
regular updates on material risks, including ESG-related risks and
opportunities. This is done through the Nomination, Corporate
Governance and Sustainability Committee, the Underwriting and
Underwriting Risk Committee, and the Investment Committee.
The Board’s five reporting committees provide oversight and
challenge management on progress against goals and targets.
The Nomination, Corporate Governance and Sustainability
Committee monitors issues of sustainability, including developments
in climate change risk management and reporting.
The Underwriting and Underwriting Risk Committee monitors the
Group’s underwriting exposure to catastrophic risks including those
influenced by the impacts of climate change on the transition and
physical risks, as well as strategic planning of ESG risks, and articulates
appropriate risk appetites and risk tolerances for the Group. The
Committee also monitors exposures versus the Board-approved
risk tolerances on a quarterly basis.
The Investment Committee monitors climate change risk sensitivity,
the ESG, and the carbon intensity profile of the Group’s investment
portfolio and investment risk parameters, which include specific
Board-approved climate-related investment guidelines applied
across the Group’s fixed maturity portfolio.
Director development
In 2024, our Group CRO will deliver a session on climate risk for Board
members. The objective is to share current and emerging risk practices,
regulatory developments, and evolving climate-related ESG issues. This
will build on the existing quarterly ORSA updates that the Group CRO
prepares, which informs on climate-related risk and capital implications.
ORSA updates report on the Group’s risk exposures and compare them
against risk tolerances, including natural catastrophe perils. Were
material breaches to occur, they would be presented and mitigation
strategies would be recommended. Emerging risks, including climate-
related financial risks are discussed, including their potential impact
on the business plan.
Management’s role in assessing and managing climate-related matters
At the Executive Management level, the Group CEO is accountable for the development and execution of the Group strategy, setting the right
tone company-wide, and establishing our ESG priorities, including managing climate-related risks and opportunities and overseeing the process
for calculating the Group’s GHG emissions for its own operations and for the related purchase of offsetting credits.
The Group CUO is ultimately responsible for the business written by the Group, assisted by the segment and subsidiary CUOs and active underwriters.
Climate-related risks and opportunities related to the business written are assessed as part of the underwriting process. Each underwriter has
underwriting authority, in which climate-related underwriting guidelines are embedded.
The Group CRO is responsible for the implementation of the risk management framework, which includes facilitating the identification, assessment,
evaluation, and management of existing and emerging risks, and for ensuring these risks are considered and are properly included in management and
the Board oversight and decision-making process.
Governance
52 Lancashire Holdings Limited | Annual Report & Accounts 2023
Management reporting
The key areas of monitoring the overall governance processes
and management reporting processes are:
Achievement of strategic objectives;
Business performance;
Investment performance and liquidity;
Concentration exposure;
Reserving adequacy;
Capital requirements;
Material risks faced by the business;
Risk appetite and tolerance;
Effectiveness of the control environment; and
Compliance with laws and regulations.
ESG-linked compensation
The Group CEO and CFO’s performance-related compensation is
based on Company-wide performance and personal performance
objectives with a 75%/25% weighting. Their personal objectives
include ESG-related objectives. Achieving our ESG targets is a
fundamental component of our incentive plan, which the Board
approves. By aligning our incentive compensation awards to our
ESG performance, we have created a direct link between ESG-related
criteria and executive compensation.
Management-level ESG Committee
The ESG Committee, which was established by management in 2021,
is tasked with the oversight, co-ordination and internal management
of the Group’s ESG strategy. The ESG Committee reports to the
Nomination, Corporate Governance and Sustainability Committee
quarterly and regularly to the Group Executive Committee and is
supported by the Diversity, Equity & Inclusion Working Group.
Key developments are reported to the Nomination, Corporate
Governance and Sustainability Committee, as well as the Investment
and the Underwriting and Underwriting Risk, Audit and Remuneration
Committees as appropriate, and ultimately to the Board via the Group
CRO’s quarterly reporting and periodic reporting from the ESG
Committee Chair.
Management-level Risk and Return Committee
The RRC evaluates and monitors the Group’s modelled underwriting
PMLs and RDSs against the Group’s tolerance levels on a monthly and
quarterly basis, respectively. Lancashire underwrites predominantly
short-tail business, with loss exposures usually crystallising within a
policy period of 12 months. As a result, with PML levels updated monthly
and shared internally, we ensure we closely track both market pricing
and coverage conditions and the Group’s modelled climate-related loss
exposures; this information, in turn, is communicated quarterly to the
Board. Please see page 150 for more information.
Management-level Investment Risk and Return
Committee
The IRRC actively monitors the potential impacts of climate change-
related transitional risk on assets within the Group’s investment
portfolio. We work with our external portfolio managers to monitor
the carbon and ESG profile of the Group’s investment portfolio. The
requirement to monitor, develop and implement ESG and TCFD
principles is included within its terms of reference.
The Group CRO is a member or attendee of all the committees described
above and provides a link between each individual forum and the Group
Executive Committee.
Group-wide teams supporting climate initiatives
Our governance structure supports the effective oversight, management,
and execution of our climate-change ambitions across our business.
Our exposure management team — led by the Group Chief Actuary
— works alongside the Group Head of Exposure Management and
modelling professionals to ensure that climate-related physical risks
are modelled, with the sensitivity of peril parameters (frequency and
severity) assessed. The results inform decision-making with regards
to our strategy and portfolio.
In our underwriting operations, we manage climate risk by sharing
knowledge and guidance on the insurance underwriting guidelines that
are part of each underwriter’s authority. Adherence to underwriting
authority forms part of the annual performance appraisal process.
Our internal modelling expertise is supplemented with external vendor
models that support complying with the tolerances and preferences
created to manage our exposure, including loss events that climate
change trends may have shaped.
Governance
53Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Sustainability
Sustainable insurance and responsible investment continued
Strategy
Short-term
We predominantly underwrite short-tail business, so the principal impact of climate-related risks and opportunities is on short-term strategy.
Potential impacts are mitigated by our ability to consider new data regarding the frequency and severity of elemental catastrophe events,
re-evaluate the portfolio annually, re-price physical risks and reset exposure levels.
Medium-term
Over the last several years, we have seen increased climate-related information provided in the underwriting process. We recognise that climate
change impacts the longer-term strategy regarding emerging risks. The Group’s casualty risk exposures, which have a medium-term time frame,
are not typically heavily influenced by catastrophic climate change-related loss events.
Long-term
Management works with some of the leading external catastrophe model providers to better capture the latest science that underlies and informs
developments in the short- and long-term climate-related assumptions in their stochastic models. These developments are included in the Group’s
management and Board-approved business strategy with a view towards 2030, which is reviewed and updated annually. More information can be
found on page 120.
The process by which management identify emerging risks, including those which are climate-related, is described on page 27 of the enterprise risk
management section. As part of this process the potential impact of the risks is assessed including magnitude, likelihood and time horizon. Risk
mitigation and monitoring plans are then put in place using a risk based approach to prioritise those considered most material and likely to impact
the business.
Board oversight of strategy
While our strategic planning is based on the period to 2030, the Board’s strategic discussions are informed by consideration of potential global future
trends in the medium- to longer-term scenarios. The Board examines the impacts of transitional climate change risk on our business, the Group’s
underwriting and investment portfolios, and associated strategies.
Short-term Medium-term Long-term
15-30 years
from now
5-15
years
Up to
5 years
Strategy
We integrate climate-related opportunities into our business to build on our
strengths and capabilities.
The Group analyses its investment portfolio and uses tools to understand the resilience to climate-related scenarios, the carbon intensity of assets
and other ESG-related considerations. The Group does not yet have a sufficiently robust set of analytical tools and data to articulate a GHG baseline
for the investment portfolio, which might be used in target setting, but intends to work with its portfolio managers to refine the analytical tools and
available data in the coming years. Similarly, there is no insurance industry-wide common methodology for calculating and reporting GHG emissions
relating to an insured portfolio, and the Group does not yet have the data or a commonly accepted methodology to establish a meaningful baseline
or associated target for its underwriting activities. The Group intends to continue engaging with industry bodies and think tanks to develop its strategic
thinking in these areas, mainly through our participation in ClimateWise.
Climate-related risks and opportunities identified over the short, medium, and long term
Strategy and planning time frames
When evaluating the actual and potential impacts of climate-related risks and opportunities on our strategy and financial planning, we scrutinise three
sets of time frames.
54 Lancashire Holdings Limited | Annual Report & Accounts 2023
P
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Wildfire
United States & Europe
Inland Flood
United States & Europe
Capital
Constraints
Declining
Energy
Premium
Declining
Transport
Premium
External Factors
e.g. regulation
Tropical Cyclone
United States
Tropical Cyclone
Japan
Emergent
Region Perils
Litigation
Extratropical Cyclone
Europe
Climate change risk radar
Time horizon
Long-term: 15-30 years from now
Medium-term: 5-15 years
Short-term: up to 5 years
Impact on insurance
service results
High
Medium
Low
Key
Decarbonising economy to net-zero
Decarbonising the power sector is expected to be a key driver in transitioning the global economy. Globally, the shift will be to swap to alternative
energy sources. Investments and risk coverage will need to run parallel to this new lower carbon economy.
The Group may face the transitional risk of a declining premium environment in the traditional oil and gas sector, and transportation classes over
time, and/or the risk of exposure to climate change-related litigation. As the economy transitions from a carbon-based one towards a net-zero
future, we have considered the impact of new technology and how it will influence the whole energy sector including renewable energy risks,
which we underwrite.
We can mitigate loss of revenues from these declining sectors by working with clients as they transition, and insuring the infrastructure and assets
required for the transition.
Internal view of risk
In 2021, we developed a Climate Risk Radar, which was refreshed in 2023. It illustrates Lancashire’s current internal view of the physical and transition
risks from climate change, including the potential time horizon over which they may be faced, the potential magnitude of financial impact, and the
geographical region (for physical risks). It allows us to map the climate dependencies to understand where the disruption might occur and financially
impact our business from a physical or transition risk.
Strategy
The arrows pointing inward indicate shortening time-frames for these risks.
55Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Sustainability
Sustainable insurance and responsible investment continued
Potential effects of climate risk
Annual strategy days
The two annual underwriting strategy days for our insurance and reinsurance segments included the assessment of climate-related risks of current
and anticipated future risks. This includes but is not limited to transition risk arising from a decline in the value of assets to be insured, changing
energy costs, and liability risks that could arise from climate-related litigation. Physical, transition, and liability risks are considered by business
segment and geographical location, and the expected impact from the risks identified are tested for magnitude and timescale.
Over the last several years, we have continued to identify and articulate the financial impacts of physical and transitional climate-related risks;
examples are:
Strategy
Extreme Weather
Flooding
Drought
Rising sea levels
Rising temperatures
Wind
Forest fires
Convective storms
Physical risk to our own operations is less material. We
do not have significant physical assets to be impacted by
physical risk, with the main impact of physical risk arising
from our underwriting portfolio as losses from elemental
catastrophic events. We do, however, have robust business
continuity processes in place.
Loss amplification factors, time frame, and magnitude
are considered for each extreme weather physical risk
identified, as are metrics by which these risks can be
monitored and reported.
Transitional risks that the Group may face include
the probability of a declining premium environment
in the traditional oil and gas sector or transportation
classes over time, or the risk of exposure to climate
change-related litigation.
The potential impact in terms of premium is thought
to range from low to medium for the relevant subsidiary
writing the business. However, the financial impact of
these risks on the Group ranges from very low to low due
to the inherent responsiveness in the Group’s underwriting
strategy. The impact would be expected to be felt in both
business segments, i.e., insurance and reinsurance.
Legal and regulatory
Technology
Market
Reputational
Physical risks Transitional risks
56 Lancashire Holdings Limited | Annual Report & Accounts 2023
Impact of climate-related risks and opportunities
Climate-related opportunities
As a (re)insurer, the Group accepts and mitigates risk; for every risk identified, there is the potential for an opportunity. Opportunities will arise from
the investment in infrastructure required for the world’s transition to a lower-carbon economy; this infrastructure will require insurance which lies
within the Group’s existing classes of business and risk appetite. The demand for new environmental insurance products and services is also expected
to increase. We will work closely with existing clients to provide the insurance they need as they transition and access new market offerings in the
form of new assets and locations requiring insurance coverage.
A summary of the opportunities, their likelihood, time frame, and magnitude of impact on insurance service result is included in the table below.
Risk Description Market Opportunity Time frame Likelihood Magnitude
Political risk
insurance
Currently, a strong uptick in ESG-related funding
from our existing client base and this trend is expected
to continue.
MS
Natural catastrophe
(re)insurance
Additional limit purchased by insureds and reinsurers
at improved pricing levels as catastrophe risk increases
with both earnings protection and capital protection
being sought.
M
Renewables The trend for global renewable electricity generation
is fully expected to continue. As our clients transition
from fossil fuels to renewable energy, there will be
sizeable opportunities in the market to grow this
part of our portfolio.
M
Decommissioning
insurance:
Oil & gas assets
Energy transition will accelerate the decommissioning of
many offshore platforms and complexes. As these assets
reach the end of their commercial life, there will be
increased pressure to ensure that their decommissioning
is done in an environmentally friendly way with
appropriate risk management solutions.
M
Carbon capture:
injection of CO
2
into
depleted gas fields
Offshore carbon capture and storage may play a
major role in global efforts to reduce emissions
with appropriate risk management solutions.
LM
Environmental
insurance products
Environmental insurance provides coverage for loss
or damages resulting from unexpected releases of
pollutants typically excluded in general property
and liability policies.
LM
Parametric (weather)
insurance products
for food and
agriculture industry
Industries will look at new ways of managing weather risk
where parametric triggers are more likely to offer a form
of indemnity.
L
/
High High
Medium Medium
Low Low
Likelihood MagnitudeTime frame
Long-term 15-30 years from now
L
Medium-term 5-15 years
M
Short-term up to 5 years
S
Short- to medium-term
MS
Medium- to long-term
LM
Strategy
57Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Sustainability
Sustainable insurance and responsible investment continued
Managing risk
Lancashire is exposed to the risk of heightened severity and frequency
of weather-related losses, which may be influenced by climate change.
We manage this risk using stochastic models from third-party vendors
with a long history of quality data governance. In addition, we adapt
these models based on our views of climate risk and our clients’
exposure data to create aggregate loss scenarios.
The modelling data and the capital deployment are closely monitored
by executive management. Likewise, the Board monitors this quarterly
as part of strategic risk and capital management, with the testing of
the models leading to changes in risk levels, reinsurance purchasing
and structuring strategy as required.
As part of the financial planning process, the assumptions within the
underwriting portfolio are reviewed, including the expected rate adequacy
and losses for each class of business. Several factors, including climate
change-related factors such as frequency and severity of elemental events
and the potential for associated claims inflation, drive our assumptions.
The level and availability of capital, as well as capital utilisation by
class of business, are also key considerations in the financial planning
process. The business mix is also reviewed, with new products and
lines considered where rates prove attractive and accretive.
Underwriting guidelines
Climate-related insurance underwriting guidelines have been embedded
within our Underwriting Authority framework since their development
in 2021. The guidelines monitor and guide underwriting in the more
carbon-intensive industries, restricting insurance policies covering
targeted activities in specific global regions. When a risk is unclear,
a referral process is in place. We continue to enhance how we track
premiums and policies according to their climate profile. We continue
to engage with our clients in the more carbon-intensive industries to
understand their progress on their net-zero commitments.
Business continuity processes
Lancashire’s exposure to physical risk in our operations is modest.
As a business with an office in Bermuda, we recognise that this area of
the world is vulnerable to catastrophic windstorm events and may be
affected by future climate change trends. All Lancashire offices have
business continuity processes (BCPs) and disaster recovery plans in
place. Specifically, the Bermuda management team and Board consider
hurricane and tsunami risks within the Bermuda office’s BCP.
Risk partnerships
Outside of physical risk, Lancashire has been a risk partner of businesses
operating in the aviation, marine and energy sectors worldwide for many
years. The risk solutions we provide help deliver the wider social benefits
of safer operations in a properly regulated environment with access to
capital resources to repair quickly and remediate damage in the event of
accidents or catastrophic failure.
Lancashire has strong relationships with brokers distributing our products
via larger international firms and smaller independent intermediaries. We
strive to be a trusted partner and add value through our expertise in risk
management and risk transfer. We will continue to support our clients in
meeting their business needs and in their journey to transition away from
carbon-based forms of energy.
Investment portfolio
We have tools to identify, measure, and manage the potential
impact of ESG and climate-related risks and opportunities on the
Group’s investment portfolio. This information is reviewed and reported
through the IRRC, the RRC, and the Board’s Investment Committee.
For the past three years, we have collaborated with our external portfolio
managers to monitor the carbon intensity and ESG profile of the Group’s
investment portfolio. The Group’s investment guidelines restrict
investments in companies that rely on thermal coal for power generation
or derive revenues from oil sands or Arctic oil/gas, as well as investments
in fixed maturity securities with high carbon intensity ratings. Compliance
with the investment guidelines is monitored every month and any
adjustments are approved by the Board and Investment Committee.
Every quarter, we monitor the climate VaR against the MSCI benchmark
by analysing the underlying securities measured by MSCI. Management’s
target preference is for the impact of climate change to be less detrimental
on our portfolio than the relevant benchmark at the same level.
Lancashire monitors the ESG profile of its fixed maturity portfolio for
those securities covered by the MSCI ESG rating tool. The majority of the
portfolio for the year-end of 2023 was designated within the “average”
ESG category. Please see the Investment Committee report starting
on page 94 for further information.
Strategy
External investment managers
As of 31 December 2023, 96.7% of our external investment portfolio was
administered by managers who are signatories to the United Nation’s
Principles for Responsible Investment. After stress testing, our year-end
analysis has shown that our investment portfolio, specifically the fixed
maturities, is more resilient to the impacts of climate change than the
relevant benchmark, which we have linked to a 1.5°C future pathway
scenario. In our last strategic asset allocation study, we recommended a
target percentage to be invested in a sustainable fund. In 2023, a portion
of the funds has been dedicated to an ESG sweep facility product, an
investment tool that directs cash into a money market fund account daily.
In 2024, we will continue to look at other suitable sustainable funds. We
are committed to working with external portfolio managers to refine our
analysis further.
Lancashire total MSCI benchmark
AAA AA A BBB BB B CCC
0
10
20
30
40
MSCI overall rating (%)
Percentages for the MSCI Benchmark data are up-scaled to compare with the Lancashire
securities that are covered by the MSCI.
58 Lancashire Holdings Limited | Annual Report & Accounts 2023
Resilience to climate-related risks using
scenarios analysis
Stress and scenario tests
Stress and scenario testing and reverse stress tests are performed as part of
the annual business planning process and the yearly ORSA reporting process
that includes climate-related scenarios. The capital impacts from various
scenarios, including climate-related risks and opportunities, are presented to
the RRC and Board for review and discussion. We test against the prescribed
underwriting loss event scenarios outlined in the Bermuda Solvency Capital
Requirements (BSCR) every year. In 2023, stress testing was performed on
the Group’s business plans to understand the impact should the recent high
catastrophe event experience be more indicative of the average experience
than that currently predicted by the third-party catastrophe models.
Climate scenario used
The key climate change scenario used in the business plan and ORSA was
one where the timeline for the onset of climate change related risk was
deemed to accelerate. The scenario included physical risk assumptions with
regards to frequency and severity of major hurricanes, and transition risk
assumptions resulting in a stressed impact on inwards premiums and
outwards premiums. Loss ratios were increased and an inflationary impact
added, expenses were increased and investment return decreased. Overall,
the scenario reduced key metrics such as Diluted Book Value Per Share,
profit and return on average equity by circa 30%, but had sufficient capital to
meet regulatory and rating agency requirements. This led management to
conclude the Group has resilience to the impacts of climate change risk in its
strategy and business model.
New modelling tool
In 2022, we transitioned to a different catastrophe model provider to
increase the range of secondary perils we can model. As part of this
transition and our annual model review, we have explicitly considered
the impact of climate change to ensure our hazard selections within the
model are appropriate for our understanding of the current environment
and impact with respect to climate change.
In addition, our exposure management team has licensed a new tool
to perform climate-related scenario testing looking at the impact of
changes in the frequency and severity of hurricanes and the impact
of storm surge for specified temperature increases.
All material new models and model changes are validated via the View
of Risk Committee.
Historic modelling
Every quarter, we model the Lloyd’s catastrophe RDSs for our current
portfolio to understand the present-day impact of their re-occurrence.
Such events include, but are not limited to, a Japanese typhoon based
on the 1959 typhoon Vera, Florida windstorms landing in Miami-Dade
County, and Pinellas County, Gulf of Mexico windstorm, Northeast
windstorm and Carolinas windstorm.
Wind scenarios 2°C of warming
The Group calculates its outputs for modelled wind exposures which
are estimated for a 2°C warming scenario, with frequency and severity
assumptions for this scenario drawn from published scientific research
reviewing multiple underlying published estimates of hurricane changes.
The high-level stress testing looked at the relative impact using current
Lancashire exposure values, applying established relationships for windspeed
changes in terms of both severity and frequency under the differing response
parameters, compared to current assumptions. The change in Lancashire
exposure (based on current values) is shown below, which we estimate has
a slightly lower impact than that for our estimate of the impact of overall
industry exposures, using the same set of climate scenario assumptions
and modelling.
Scenarios shown consider only the impact of the physical response of 2°C of
global warming upon hurricane activity in terms of estimated wind impacts
and do not consider the impact of additional physical parameters such as
changes in the level of expected storm surges or rainfall patterns. Frequency
and severity estimate of hurricane response under projected global climate
change are inherently uncertain, with individual modelling studies generating
significant variations in results for different hurricane metrics and regions, as
a result of using different underlying resolutions of climate models with
different underlying emission scenarios and warming ranges and/or different
temperature change baselines.
Reviews of individual studies apply methods and assumptions to standardise
results into common climate baselines, with then our own expert
interpretation applied to selected ranges for the most appropriate values for
our exposure footprint. Limitations of the scenarios are that calculations
assume exposure responses, and insurance conditions remain constant as per
today’s relationships to hurricane frequency and severity parameters. No
consideration is given to any specific mitigations (e.g., the construction of
additional sea defences) or specific adaptions (e.g., strengthened local
building codes, zoning regulations, etc.), or wider changes in policy responses.
Scenarios assume no changes in exposure values through inflation or from
underwriting decisions.
Resilience in our strategy
The following key factors lead the Board and management to conclude there is resilience in the Group’s strategy and business model to the impacts of
climate change risk: i) our book of business is largely short-tail; ii) we are able to model the geographical indications and economic impacts of climate
risk on the products we sell; and iii) we price based on flexible and dynamic risk analysis.
Wind only – example 1
Metric Lancashire percentage change in exposure (based on the current portfolio)
Scenarios chosen: 0% change in frequency, 4% increase in severity (for 2°C of global warming)
Occurrence exceedance probability every 1 in 200 years 10%
Wind only – example 2
Metric Lancashire percentage change in exposure (based on the current portfolio)
Scenarios chosen: 15% decrease in frequency, 4% increase in severity (for 2°C of global warming)
Occurrence exceedance probability every 1 in 200 years 8%
Strategy
59Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Sustainability
Sustainable insurance and responsible investment continued
Processes for identifying, assessing and
managing climate-related risks
Identifying climate risks
Climate-related risks are identified and assessed as part of the usual risk
identification and management process, including dialogues with risk
owners and subject matter experts across the Group, and discussions
at the Group’s Emerging Risk Forum and the ESG Committee.
Risk management
One of Lancashire’s keyoperating principles, which supports the Group’s strategy
to produce an attractive risk-adjusted total return to shareholders over the long term,
is to balance risk and return through the cycle.
Risk Management
Our approach to managing the effects of climate change is through an enterprise risk
management (ERM) framework.
The impact of climate-related risks is managed within an existing ERM framework that functions as an active partner in business
decision-making, see risks page 27.
Some examples of risks identified include the assets to be insured,
their physical location, weather-related perils that have impacted
that location, historical frequency, severity, and expected short- and
long-term changes.
The potential impact of all material risks is assessed through:
the development and monitoring of early warnings or triggers that
allows timely consideration of, and adequate response to, material risks;
the development and regular use of measurement techniques to
determine the relative materiality of identified risks at a Group
and entity level;
the identification of risks that are elevated relative to business
preference, to enable the prompting of remedial actions where
appropriate;
the development of processes for regular monitoring and updating
of risk assessments in response to changes to the internal and
external risk environment; and
the assessment of the adequacy of the internal control framework
in aggregate at a risk, entity or Group level.
Risk management methods include:
transferring part of the risk elsewhere;
treating or mitigating the risk;
accepting or tolerating the level of risk;
eliminating or terminating the risk; or
revising risk appetite levels or tolerating the breach for a defined
period of time.
These risks are managed similarly to others: identified, monitored,
mitigated, and reported upon against tolerance as appropriate.
The emerging risk process on page 27 explains how emerging risks
are assessed for potential impact to the business, and the process for
establishing mitigating actions and ongoing monitoring. In addition to
these conversations, our insurance underwriting guidelines and our
processes and controls allow us to identify any risks written outside
predetermined criteria.
Climate-related risks specific to the (re)insurance portfolios are identified
and assessed as part of the day-to-day underwriting process by individual
underwriters in their analysis of specific risk information and, more
broadly, in the context of the wider portfolio during the daily UMCC
and the fortnightly RRC meetings.
M
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t
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M
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Climate risks are a part of the
Group’s underwriting and
investment risk considerations
I
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60 Lancashire Holdings Limited | Annual Report & Accounts 2023
Integration into risk management framework
The Group subscribes to a ‘three lines of defence’ governance model
with respect to the identification, ownership, monitoring and mitigation
of risk. Please see page 26.
The management of climate-related risk falls within this same
framework, which is fully embedded throughout the Group and includes
discussions on climate change as the core agenda item for the ESG
Committee. Read more on page 41 and page 53.
Annual review of risk tolerances
All risk tolerances are subject to at least an annual review and
consideration by the individual boards of directors. A yearly assessment
of risk tolerances enables designing a contrasting but appropriate risk
assessment. The Board is actively involved in identifying and considering
a balanced risk and reward trade-off as they establish the Risk Profile,
Risk Appetite, and Risk Tolerances to be used. The Board considers the
capital requirements of the business on at least a quarterly basis.
The Group’s exposure to natural catastrophe risks is one of the
key drivers of the capital held by the Group to support
its underwriting activities.
Underwriting strategy days
The underwriting strategy days for the insurance and reinsurance
segments also provide a good platform for reviewing current and
anticipated future climate-related risks. Examples of such risks include
transition risks arising from a decline in value of assets to be insured,
changing energy costs and liability risks that could arise from climate-
related litigation. Physical, transition and liability risks are considered by
business segment and geographical location, and the expected impact
from the risks identified is considered with respect to both magnitude
and timescale.
Engaging with stakeholders
We actively engage with our clients to understand their net-zero
transition pathways, evaluate new risk solutions, and provide insurance
cover for their business needs, including climate risk-related solutions.
We will work with our clients through a period of global energy transition
to help manage their operational and catastrophe-exposure risks in a
controlled and responsible way.
Monitoring and reporting PMLs
The PMLs related to the top perils are monitored and reported monthly
to the RRC and quarterly to the Board. These elemental perils are
primarily those that are directly influenced by global warming.
We monitor our PMLs as a percentage of tangible capital; the chart
on page 63 shows this for our 100-year Gulf of Mexico wind net PML
at 31 December.
Risk management
Climate change may influence the severity and frequency of eventsthat impact
policyholders, and Lancashire’s quick response tosuch post-loss situations can,
therefore, be seen as a competitive advantage.
61Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Sustainability
Sustainable insurance and responsible investment continued
Metrics and Targets
Metrics and Targets
We are committed to measuring, tracking and reporting our operational performance against
our path to attaining our carbon net-zero ambition in 2050.
We have engaged with ClimatePartner to calculate our corporate carbon footprint through their five-step climate action strategy.
Metrics used to assess climate-related risks and opportunities.
Our risk appetite for underwriting risks is defined as a percentage of capital we are willing to lose in a specific event, and we set a capital loss tolerance
for and track the Company’s modelled PMLs to weather-related hurricane perils. Our underwriting strategy is based on several factors, (including but
not limited to):
market conditions;
available capital;
market opportunities; and
pricing adequacy
Impact of climate-related risk on the current portfolio
In the Strategy section starting on page 54, we described the work undertaken in 2023 to identify and articulate the financial impacts of climate-
related risks. The table below sets out the possible financial impact of physical risk based on our current portfolio. If exposure was to change materially
the financial impact could be more significant. However, the longer term impact to the Group should be managed by our ability to reprice contracts if
needed and develop new products.
Further detail is also included in the insurance risk disclosures on pages 149 to 153, where we have noted the geographical area of risks insured and the
Group’s exposure to certain peak zone elemental losses by geography as a percentage of tangible capital over a 100-year and 250-year return period.
Physical: acute and chronic Time frame Magnitude of impact Potential financial impact Group net PML/ % of capital
Tropical Cyclone
U.S. Windstorm – Gulf of Mexico Medium High $300.5 million/16.9%
U.S. Windstorm – Non-Gulf of Mexico Medium High $237.9 million/13.4%
Japan Typhoon Medium Medium $134.0 million/7.6%
Extratropical Cyclone
European Windstorm Medium – Long Medium $161.4 million/9.1%
Mitigation
Positive feedback loop in pricing models that reflect heightened risks from climate change
Lancashire adjusts gross risk appetite wherever the risk is viewed as inappropriately priced for the exposure
Outwards reinsurance is adapted to reflect the changing exposures
Robust internal controls ensuring PMLs are monitored monthly by the RCC
Additional secondary perils now modelled
We continue to develop views on other perils
62 Lancashire Holdings Limited | Annual Report & Accounts 2023
Our PMLs are derived using stochastic models licensed from third-party vendors. These models include perils such as windstorm, convective storm,
wildfire and flood. The View of risk committee assesses the assumptions within the licensed model and, where appropriate, applies loadings to it.
Model outputs are regularly challenged at both the macro and specific account levels. The RRC reviews our PMLs and the actual in-force exposure
versus tolerance on a monthly basis. The loadings applied to the model are reviewed by the View of Risk Committee periodically to assess their
ongoing appropriateness.
Additionally, risk learning can be performed following a large catastrophe event to compare the actual loss versus the modelled loss to assess further
the appropriateness of the assumptions and loadings within the model and establish whether further adjustments are required.
Carbon intensity of fixed-income
The IRRC is cognisant of the potential impact transitional risk has on the Group’s assets within the investment portfolio. Carbon intensity limits have
been added to our fixed-income managers’ guidelines. We monitor our fixed-income portfolio’s carbon intensity and transition risk. Updates on these
metrics, including the investment portfolio’s exposure to climate-related risk, for those securities covered, as compared to the MSCI Climate VaR is
monitored and reported to the Investment Committee quarterly. The Lancashire Fixed Maturity portfolio has a target preference for the aggregate
climate risk measured by Climate VaR by MSCI, at the 1.5°C degrees global warming goal, in line with the Paris Accord, to have a lesser financial
impact than the relevant MSCI ESG benchmark.
Most of the investment portfolio at year-end 2023 comprised of fixed maturity securities, making up 83.8%, of which almost half were government-
related securities. We had 34.5% allocated to corporate bonds, of which we had a small exposure to climate-related risks. Further insight into the
structure of our financial portfolio can be found on page 20.
Scope 1, 2, and 3 GHG emissions
Measuring and offsetting
The Group is committed to managing the environmental impact of its business. We measure our carbon footprint to minimise its negative impact
through mitigation strategies and offsetting 100% of our greenhouse gas (GHG) emissions from our own operations to remain carbon neutral.
The ClimatePartner certification program provides insight into the effectiveness of our efforts to make progress on our 2050 net-zero ambition. Our
approach to reporting GHG emissions is to be transparent, aiming to continually refine our processes to reflect relevant standards, methodologies,
and, where appropriate, best practices.
During 2022, we instructed ClimatePartner to calculate and facilitate offsetting our carbon emissions; a report on the metrics collected can be found
on page 68.
CDP submission
The Group CRO and the Board oversee the Company’s annual submission to the CDP (previously known as the ‘Carbon Disclosure Project’) and note
that the information which is requested as part of that reporting process is aligned with the recommendations of the TCFD.
0
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20
30
40
50
2013 2014 2015 2016 2017 2018 2019 2020 2021 20232022
PML as a percentage of GWP
The chart below illustrates the Gulf of Mexico one in a 100-year event, and how the PML as a percentage of gross written premium has been managed
over time.
Metrics and Targets
63Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Sustainability
Sustainable insurance and responsible investment continued
Digital capabilities
With global operations in London, Bermuda, Australia, and recently
in the U.S., as well as clients and brokers around the world, the
Lancashire Group has incurred the bulk of its carbon footprint from
business travel. Timely communication and knowledge sharing are
critical to our operation for employees to perform their jobs effectively.
We have adopted several digital solutions in our offices to reduce
inter-office travel and facilitate remote work and virtual collaborations.
All our offices have video and telephone conferencing capabilities at
all individual workstations and meeting rooms. As travel restrictions
started to lift in 2022, in-person conferences and events recommenced,
which saw an uptick in travel when it was considered safe for our
employees. Following the global pandemic, travel levels during 2023
are back to what we consider normal and necessary for our business
to maintain good relationships with our clients and stakeholders.
Targets used to manage climate-related
risks and opportunities
Net zero in 2050 objective
In 2021, the Group expressed its objective to meeting the UK
Government’s net-zero target by 2050. Our baseline year, 2015,
was selected because it was the first full year in our London office
at 20 Fenchurch Street, an energy-efficient building with a BREEAM
“Excellent” rating.
The following diagram shows our path to carbon net-zero in 2050,
illustrating the planned downward trajectory of our emissions per FTE
and the intended increase in offsetting projects that remove carbon from
the atmosphere.
Offsetting emissions
The Group commits to continue to offset 100% of Scope 1 and 2
emissions and 100% of the Scope 3 emissions pertaining to our
operations, which we are able to accurately calculate and exercise
sufficient control over at this time. These include business travel,
waste generated in operations, our employees’ commuting, and fuel
and energy-related activities not included within Scope 1 or Scope 2.
As a financial services company, we consider some emissions categories
to be either not applicable to our operations or that we have minimal
operational control over them. We are working with a specialist third
party and alongside others in the industry to understand how to
accurately calculate and track emissions within the unreported
categories where applicable.
Going forward
The Group will continue to benefit from the 100% renewable electrical
energy from our 20 Fenchurch Street London office location, a BREEAM
“Excellent” rated building. As the Group continues to search for
innovative ways to reduce our own emissions, we will continue to
challenge the status quo and propose ideas for consideration outside of
those related to business travel. We are always looking at ways to reduce
paper usage further, reduce water waste, improve recycling, and
eliminate single-use plastics. A list of the full metrics can be found in the
GHG disclosure section on pages 69 and 70.
For the Group’s investments, we continue to have a target of managing
the impacts of our fixed maturity portfolio by reference to a Climate
VaR appetite statement, as discussed in the risk management section.
For our underwriting exposure, Lancashire limits its tangible capital at
risk by referencing a series of PML loss exposure scenarios, including
climate-related loss scenarios. PMLs are regularly monitored and
reported to the Board every quarter and reflect real-time changes in
the Group’s underwriting portfolio. The Group’s stated tolerance is to
expose not more than 25% of its tangible capital by reference to any
one of its principal PMLs. More information on the reported outcomes
of this process can be found in the Financial Statements section under
Risk disclosures, see page 150; it further shows the details of the Group’s
principal PMLs, including those related to catastrophic weather loss
events linked to climate change risk.
Carbon emissions neutralised
CO
2
emissions
2015 2020 2030
-16% CO
2
per FTE
-15%
CO
2
per FTE
2050
Carbon emissions removed from atmosphere
Lancashire’s path to carbon net-zero in 2050
Metrics and Targets
In terms of the Group’s own emissions targets and the Group’s business
travel emissions, we have travel policies in place to reduce our impact
on the environment whilst balancing the needs of our employees and
Directors. For instance, our policy is not to ordinarily book a business
class airline ticket if the flight is less than five hours long.
64 Lancashire Holdings Limited | Annual Report & Accounts 2023
Delivering responsibly
We understand that we have an obligation to ensure we operate in a
responsible, respectful and sustainable way. Central to this is maintaining
high standards of business supported by appropriate policies, controls
and oversight.
We aim to be a good corporate citizen and a responsible preserver of
resources. To that end, the Group operates in line with all relevant
regulatory and legal requirements, giving particular regard to the
environmental, social and governance regulations of the BMA, PRA, FRC,
FCA, Lloyd’s, UNEP-FI, TCFD, Mandatory Greenhouse Gas Emissions
reporting/Streamlined Energy and Carbon Reporting (SECR), and Home
Office (Modern Slavery Statement Registry).
Society
and the
environment
Brokers Regulators Suppliers
Our
shareholders
and investors
Our
policyholders
Our
people
Our stakeholder responsibilities
A responsible approach to protect and support
Policy / area Our approach Stakeholder impact Board oversight
Health and safety We are less exposed to major incidents due to our operations being based in an office
environment. However, to ensure our people and visitors are supported and protected
we regularly consult with employees on health and safety issues.
We maintain risk assessments for tasks carried out by employees where potential danger has
been identified. Business Continuity, Disaster Recovery, and Fire Safety training, is mandatory
for all employees.
Our full Health and Safety Policy is communicated to employees on joining and is available
on the intranet.
Our people
Brokers
Regulators
Our shareholders
and investors
Society and the
environment
Yes
Whistleblowing Each Group entity has a designated whistleblowing champion, a Non-Executive Director, who
can be contacted if employees would prefer to raise concerns with them.
We encourage people to report any activity that may constitute a violation of laws, regulation
or internal policy, and reporting channels are provided to staff for this purpose within a
whistleblowing policy available on the Group intranet.
Our people
Regulators
Our shareholders
and investors
Yes
Data protection
and privacy
As part of our day-to-day operations, the Group collects and uses information about its
employees, policyholders, shareholders and others.
Information, however it is collected, recorded and used, must be handled and dealt with
correctly and in line with our data protection policies.
The Audit Committee of the Board has overall responsibility for data protection and privacy
and receives a quarterly report for review.
The Group fully endorses and adheres to the principles of data protection as set out in the
relevant UK data protection legislation. All employees are expected to familiarise themselves
and comply with the regulations.
Our policyholders
Our people
Brokers
Regulators
Suppliers
Our shareholders
and investors
Yes
65Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Sustainability
Sustainable insurance and responsible investment continued
Policy / area Our approach Stakeholder impact Board oversight
Information
security
During 2023, we developed enhanced Information Security and Acceptable Usage Policies.
These policies provide good practice security principles presented in easily accessible terms
and designed to keep employees, the Company, and its information safe.
Our people
Regulators
Our suppliers
Our shareholders
and investors
Yes
Cyber incident
response
Lancashire is aware of the risks from cyber security incidents and has a number of
technologies, processes and procedures in place to mitigate and respond to any issues
that may arise. These include ‘table-top’ exercises to stress test our plans, which are
attended by colleagues from appropriate functions across the Group.
Our policyholders
Our people
Brokers
Regulators
Suppliers
Our shareholders
and investors
Yes
Anti-slavery and
human trafficking
We are proud of the conditions of employment for all our employees throughout the
Lancashire Group. We consider that there is minimal risk that, within either the Lancashire
Group or the very limited supply chains which support our business activities, the Lancashire
Group is involved in, supportive of, or complicit in slavery and human trafficking.
The Group’s Anti-Slavery and Human Trafficking Statement is available on our website.
Our policyholders
Our people
Society
Brokers
Regulators
Suppliers
Our shareholders
and investors
Yes
Anti-Money
Laundering,
Bribery and
Financial Crime
Policy
The Group has appropriate procedures to prevent and/or report incidents of money
laundering, bribery and other forms of financial crime. A training programme is active to
ensure a widespread understanding of our policies. All Group employees are required to
report to their local Money Laundering Reporting Officer any potentially suspicious activity.
A report is received by the Audit Committee of the Board on a quarterly basis.
Our policyholders
Our people
Regulators
Our shareholders
and investors
Yes
Procurement Lancashire engaged with a strategic IT vendor (SCC) in 2023 to establish recycling services
for technology assets (e.g. mobile phones, laptops, servers, etc.) that are no longer required.
This partnership enables Lancashire and SCC to securely and environmentally process items
that are refurbished, remarketed or recycled.
Suppliers
Society
Sanctions Lancashire looks to ensure compliance with all applicable sanctions legislation in the
jurisdictions in which the Group operates. These include the sanctions regimes of the United
Nations, United Kingdom, Bermuda, United States and European Union. The processes and
systems are documented and approved annually by the LHL and relevant subsidiary boards.
Quarterly reports are provided to LHL and subsidiary boards to confirm whether there have
been any breaches, or not, during the period.
Our policyholders
Society
Brokers
Regulators
Yes
Share dealing The Group’s Share Dealing Code places restrictions on the trading of LHL’s securities for
employee shareholders and, along with the Group’s Disclosure Policy, restricts the
disclosure of any confidential information.
Regulators
Our shareholders
and investors
Our people
66 Lancashire Holdings Limited | Annual Report & Accounts 2023
Understanding the role we play
A culture of responsibility
We understand that successfully operating a modern business comes
with increased responsibility.
We embed our values across our operations including showing
appropriate leadership and acting as a good corporate citizen
and a responsible preserver of resources.
Our regulators, rating agencies and lenders
The Group has an active programme of engagement with the
relevant regulatory bodies which provide the Group with supervision
and oversight.
This includes meetings, regular reporting or engaging with routine
regulatory reviews. The Board and management monitors changes
in regulatory and supervisory requirements closely.
Lancashire and its insurance subsidiaries are assessed for financial
strength and creditworthiness by three major rating agencies: A.M. Best,
S&P and Moody’s. We engage with each regularly to discuss financial
performance and when significant events occur, such as loss events.
We underwrite business successfully in all major regulated global
(re)insurance markets and purchase reinsurance coverage as
part of our capital management and regulatory compliance.
We operate in compliance with our credit facilities, which
support underwriting obligations.
Additionally, the syndicates benefit from Lloyd’s current ratings,
resources, brand and network of global licences.
The Group requires the flexibility to execute its strategy and react to
economic conditions, and values its strong relationships with its lenders.
Tax authorities
The Group maintains proactive relationships with relevant tax authorities
in order to comply with all its tax obligations. This requires us to keep
abreast of developments in tax legislation and to work with the tax
authorities to manage our tax risk.
Collaboration with third parties
During the course of our business operations, Lancashire utilises a
number of third-party suppliers. These providers complement our
in-house skills and we recognise the importance of these partnerships
and that success comes through openness and collaboration.
We strive to receive assurance that employers within the ancillary
services and limited supply chains used by the Group pay a Living Wage.
Payments to service providers are made in accordance with the
individual payment terms agreed. The Group’s UK subsidiary, LUK,
complies with its statutory reporting duty for payment practices and
performance in relation to qualifying contracts on a half-yearly basis.
Lancashire has its own responsibilities to those within its limited supply
chain. Any concerns arising over the ethical practices and human rights
records of insureds and potential clients would be considered as part of
the underwriting process.
67Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Sustainability
Sustainable insurance and responsible investment continued
GHG reporting
Environmental impact and offsetting
The Group is committed to both understanding and managing the
environmental impact of its business operations and has engaged
ClimatePartner to calculate its corporate carbon footprint (CCF),
for the 2023 reporting year. The CCF reflects the total CO₂ emissions
released by the Company’s own business operations, within defined
system boundaries and for a specified period of time, with the
calculations based on the guidelines of the Greenhouse Gas Protocol
Corporate Accounting and Reporting Standard (GHG Protocol).
We are committed to measuring our carbon
footprint for our own operations annually,
to minimise its negative impact through
mitigation strategies, and to offsetting at least
100% of our calculated GHG emissions.
Historically, the Group has achieved its carbon-neutral status
for its own operations through the purchase of carbon credits,
predominantly in carbon avoidance programmes, which assist in
the creation and/or maintenance of systems and technologies that
replace carbon intensive processes.
In 2021, for the first time, the Group offset 15% of its emissions via a
carbon sequestration project, which aims to actively remove carbon
from the atmosphere, with the remainder of our carbon credits procured
via carbon avoidance projects.
We followed the same approach for 2022, but have increased the
allocation to carbon sequestration projects for 2023. This year we have
procured 20% of our carbon credits via a carbon sequestration project
with the remaining 80% offset in a carbon avoidance programme. We
report the emissions data for the Group in the table on page 69.
GHG overview and methodology
Our GHG inventory is used as a tool for meeting the Group’s carbon
reduction goal, understanding our energy consumption, identifying ways
to reduce our footprint, understanding energy and emission trends, and
improving our methodology in data collection.
Emissions data was calculated using the Company’s consumption data
and various emission factors researched by ClimatePartner. Wherever
possible, primary data was used. If primary data was not available,
secondary data from highly credible sources was used, with emission
factors taken from scientifically recognised databases such as ‘Ecoinvent’
and DEFRA.
Operational boundaries
Lancashire used an operational control approach to assess its boundaries
and identify all the activities and facilities for which it is responsible.
Per the ISO 14064-1 guidance, operational control is defined when an
organisation has control over its operation, and they have full authority
to introduce and implement its operating policies at the operational
level. We have reported 100% of our Scope 1 and Scope 2 CCF, along
with areas of our Scope 3 CCF with high levels of operational control.
Employee commuting
For the last two years, the Group has reported emissions associated
with its employees’ commuting and home working within its Scope 3
emissions. For this reporting period, a more detailed survey regarding our
employees’ commuting habits was undertaken, which was completed by
over 40% of employees globally. This change led to a significant
improvement in both the volume and quality of data collected, with a
subsequent reduction of estimated data employed by our consultant in
these CCF calculations. As a result of this improved data quality, we note
a reduction in our employee commuting emissions of 67.6%, from 515.8
tCO
2
e in 2021-2022 to 166.9 tCO
2
e, in this 2022-2023 reporting period.
International operation footprint
With active commercial operations in four countries, along with clients
and brokers around the globe, the Group has typically incurred the bulk
of its carbon footprint within Scope 3 due to airline travel. Historically,
these emissions were calculated based upon all the flights booked within
the reporting period. For the past two years, in order to improve the
accuracy of our reporting, we have changed the methodology to only
include the flights that were taken within the period.
Our offices
Our London office is already well optimised, as 20 Fenchurch Street has
a BREEAM ‘excellent’ certified performance rating. The building sources
100% renewable electricity on a tariff that is backed up by associated
Renewable Energy Guarantees of Origin (REGOs), with an appropriate
residual grid factor applied for our operations in Bermuda and Australia.
Representatives from the London office have engaged with the building
management’s ‘Green Building’ meetings and the property’s energy-
saving initiatives. We continue to work with the respective building
management teams in both Bermuda and Australia, in order to
participate in any applicable initiatives for the business, in each location.
FTE as intensity metric
Lancashire uses tCO
2
e per full time employee (FTEs) as its intensity
metric in its CCF. As the company grows, the FTEs count has increased
year-on-year, with significant recruitment in 2023. Although there
has been a small increase in total emissions, emissions per FTE have
decreased in this reporting period. The progress against our 2030 target
table on page 70 depicts the Group’s CCF for the current and prior
reporting period, noting the change in the reporting period and the
emissions broken down by source.
68 Lancashire Holdings Limited | Annual Report & Accounts 2023
Streamlined energy and carbon reporting disclosure – 1 July 2022 to 30 June 2023
Current 2023 reporting year
(market-based)
1 July 2022 to 30 June 2023
Previous 2022 reporting year
(market-based)
1 July 2021 to 30 June 2022
UK & Offshore UK Only UK & Offshore UK Only
Emissions from the combustion of fuel or the operation of any facility
including fugitive emissions from refrigerants use / tCO
2
e 101.6 92.1 154.1 150.5
Emissions resulting from the purchase of electricity, heat, steam or cooling by
the company for its own use / tCO
2
e 280.6 265.1
Gross emissions (Scope 1,2) / tCO
2
e 382.2 92.1 419.2 150.5
Energy consumption used to calculate above emissions /kWh 1,320,545.0 944,270.0 2,004,830.0 1,366,540.0
Total gross emissions (Scope 1, 2, 3) / tCO
2
e 2,642.8 2,407.7
tCO
2
e per FTE 7.3 7.8
We have purchased a total of 2,907 carbon credits, to support our continued carbon-neutral status.
Fully offset own emissions
The Group has fully offset its calculated GHG market-based emissions
for 1 July 2022 to 30 June 2023 with ClimatePartner, by purchasing
verified credits in both carbon avoidance and carbon sequestration
programmes. A safety margin of 10% was applied to the total carbon
footprint incurred, to compensate for uncertainties in the underlying
data that naturally arise from using database values, assumptions,
or estimates.
Carbon credit breakdown
80% carbon avoidance renewable energy projects in Asia
20% carbon sequestration renewable energy in Chile and tree
planting in the UK
These offsetting proposals were discussed and agreed with the Group CEO.
69Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Sustainability
Types of emissions Activity
1 July 2022 –
30 June 2023
1 July 2021 –
30 June 2022
Scope 1
Direct emissions from Company facilities
Heat (self-generated) 77.2 135.6
Refrigerant leakage 24.4 18.5
Scope 2
Purchased electricity for own use Electricity (stationary) 280.6 265.1
Scope 3 Business travel (flights, hotel nights, vehicles, and rail) 2,006.4 1,348.0
Employee commuting and home office 166.9 515.8
Fuel- and energy-related activities (upstream emissions for
electricity and heat) 79.1 116.0
Purchased goods and services (office paper and water) 6.9 7.0
Waste generated in operations 1.3 1.7
Gross emissions (tCO
2
e) (market-based) 2,642.8 2,407.7
Gross emissions per FTE (tCO
2
e/FTE) 7.3 7.8
Carbon credits 2,907.0 2,648.5
Total net emissions after offset (tCO
2
e)
Please note: all numbers quoted have been rounded to one decimal place.
Upstream fuel- and energy-related activities include Well-to-Tank and Transmission & Distribution emissions. These are emissions associated with the upstream processes of
extracting, refining and transporting raw fuel and the emissions associated with the electrical energy lost during transmission to our business.
Progress against our 2030 target
The following diagram shows the change in the Group’s emissions per FTE from the baseline year of 2015 against our current target of a further
reduction in emissions per FTE of 15% by 2030.
Encourage and support employees
The Board will continue to monitor the Group’s emissions from its own operations and be mindful of the Group’s strategic and business operational
requirements. We encourage the use of public transport, walking and cycling to commute to our places of work. As a result of the employee
commuting surveys completed in 2022 and 2023, we note that the majority of our employees commute to their place of work via public transport.
We continue to provide incentives for our London office employees to support this with a season ticket loan scheme as well as assistance in purchasing
bicycles, with all of our offices having designated storage.
0
3
6
9
12
15
Gross emissions per FTE (tCO
2
e/FTE) Target
202320222021202020192018201720162015
Sustainable insurance and responsible investment continued
70 Lancashire Holdings Limited | Annual Report & Accounts 2023
Delivering as a
responsible business
“Strong corporate
governance is central
to Lancashire’s
long-term success.”
Peter Clarke
Non-Executive Chair
71Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Governance
Board of Directors
Delivering oversight
B I
N
R
Skills, experience and qualifications:
Peter Clarke was Group Chief Executive of Man Group plc between April 2007 and February 2013. In 1993,
Mr Clarke joined Man Group plc, a leading global provider of alternative investment products and solutions
as well as one of the world’s largest futures brokers. He was appointed to the board in 1997 and served in a
variety of roles, including Head of Corporate Finance and Corporate Affairs and Group Company Secretary,
before becoming the Group Finance Director in 2000. During this period, he was responsible for investing
in and developing one of the leading providers of third-party capital insurance and reinsurance products.
In November 2005, he was given the additional title of Group Deputy CEO. Mr Clarke has previously
served as the Chair of the National Teaching Awards Trust. Mr Clarke took a first in Law at Queens’
College, Cambridge and is a qualified solicitor, having practised at Slaughter and May, and has
experience in the investment banking industry, working at Morgan Grenfell and Citibank.
External appointments/Other roles:
Mr Clarke is currently a Non-Executive Director of RWC Partners Limited, RWC Holdco Limited,
RWC Midco Limited and Lombard Odier Asset Management.
Date of appointment to the Board: 9 June 2014
Board meeting attendance: 4/4
Peter Clarke
Non-Executive Chair
Skills, experience and qualifications:
Alex Maloney joined Lancashire in December 2005 and was appointed Group Chief Executive Officer in
April 2014. On joining, Mr Maloney was responsible for establishing and building the energy underwriting
team and account and, in May 2009, was appointed Group Chief Underwriting Officer. Since November
2010, Mr Maloney has served as a member of the Board. Mr Maloney has also been closely involved in the
development of the Group’s Lloyd’s strategy. Mr Maloney has over 30 years’ underwriting experience and
has also worked in the New York and Bermuda markets.
B U
Date of appointment to the Board: 5 November 2010
Board meeting attendance: 4/4
Alex Maloney
Group Chief Executive Officer
Skills, experience and qualifications:
Philip Broadley was appointed as a Non-Executive Director to the Board and as Chair designate of the
Lancashire Board in November 2023. Mr. Broadley was Group Finance Director of Prudential plc from
2000 until 2008 and subsequently held the same position at Old Mutual plc from 2008 until 2014. He has
served as Chairman of the 100 Group of Finance Directors and as a member of the Code Committee of The
Takeover Panel. He chaired the Group Audit Committee of Legal & General for six years. Prior to his board
roles, Mr. Broadley began his career at Arthur Andersen in 1983, becoming a partner in 1993, where he
specialised in auditing banks and insurance companies. Mr. Broadley is a Fellow of the Institute of Chartered
Accountants in England and Wales. Mr. Broadley graduated in Philosophy, Politics and Economics from St.
Edmund Hall, Oxford, where he is now a St. Edmund Fellow. He holds an MSc in Behavioural Science from
the London School of Economics.
External appointments/Other Roles:
Mr. Broadley is Senior Independent Director and Audit Committee Chair at AstraZeneca PLC and a
Non-Executive Director of Legal & General Group Plc. He is Treasurer of the London Library and Chair
of the Board of Governors at Eastbourne College.
B
Date of appointment: 8 November 2023
Board meeting attendance: 0/0
Philip Broadley
Non-Executive Director and Chair Designate
72 Lancashire Holdings Limited | Annual Report & Accounts 2023
Skills, experience and qualifications:
Michael Dawson has more than 40 years’ experience in the insurance industry, having started his career
at Lloyd’s in 1979. He joined Cox Insurance in 1986 where he was the Chief Executive from 1995 to 2002.
In 1991, Mr Dawson formed and became the underwriter of Cox’s and subsequently Chaucer’s specialist
nuclear syndicate 1176, where he remains the active underwriter. Between 2005 and 2008, Mr Dawson was
appointed Chief Executive of Goshawk Insurance Holdings PLC and its subsidiary Rosemont Re, a Bermuda
reinsurer. Mr Dawson served on the Council of Lloyd’s from 1998 to 2001 and on the Lloyd’s Market Board
from 1998 to 2002.
External appointments/Other roles:
Mr Dawson is Deputy Chair of the Management Committee of Nuclear Risk Insurers Limited. He is also a
director of Knoll Investments Limited, Dawmouse Limited and Glengau Limited, all private family companies.
B N R U
Date of appointment to the Board: 3 November 2016
Board meeting attendance: 4/4
Michael Dawson
Non-Executive Director
Skills, experience and qualifications:
Jack Gressier has over 30 years’ experience in the insurance industry, including as Chief Operating Officer
of Axis Capital Holdings Ltd. and the Chief Executive Officer of its Insurance segment. He served as an
underwriter at Charman Underwriting Agencies from 1989 until 1998, when acquired by ACE Limited.
At ACE, he served in a number of senior roles including as a member of the Global Markets Executive
Underwriting Committee and was appointed Joint Active Underwriter of Syndicate 2488 and director
of the ACE Agency Board, where he served until joining AXIS in 2002.
External appointments/Other roles:
Currently serving as Non-Executive Chair to strategic intelligence firm, Herminius Holdings Ltd.
B R U A
Date of appointment to the Board: 26 July 2022
Board meeting attendance: 4/4
Jack Gressier
Non-Executive Director
Skills, experience and qualifications:
Natalie Kershaw joined Lancashire in December 2009 as the Group Financial Controller and has also
held the positions of Chief Financial Officer of Lancashire Insurance Company Limited and Group Chief
Accounting Officer. She has over 20 years’ experience of the insurance/reinsurance sector with previous
roles at Swiss Re, ALAS (Bermuda) Ltd and PwC. Ms Kershaw graduated from Jesus College, Oxford in 1996
with a first class degree in Geography and is a Fellow of the Institute of Chartered Accountants in England
and Wales.
Date of appointment to the Board: 1 March 2020
Board meeting attendance: 4/4
B
I
Natalie Kershaw
Group Chief Financial Officer
Key
Board of
Directors
B
Investment
Committee
IA
Audit
Committee
Nomination, Corporate
Governance and
Sustainability Committee
Remuneration
Committee
Underwriting and
Underwriting Risk
Committee
Chair
73Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Governance
N R U
Key
Board of
Directors
Investment
Committee
Audit
Committee
Nomination, Corporate
Governance and
Sustainability Committee
Remuneration
Committee
U
Underwriting and
Underwriting Risk
Committee
Chair
Skills, experience and qualifications:
Bryan is a Fellow of the Institute and Faculty of Actuaries with over 40 years of experience in the insurance
and reinsurance industry. Having started his career as a trainee actuary in Legal & General, Bryan held a
number of senior roles in the industry including partner and global chief actuary for PwC. Bryan left PwC in
2015 and founded Vario Partners LLP, an ILS consultancy specialising in transforming underwriting risk into
capital markets. In 2016, Bryan joined XL Catlin (now AXA XL) as an independent non-executive director
serving in a variety of non-executive director and committee Chair roles within the AXA XL group including
as Chair of the audit committees, and as Chair of XL Insurance Company SE, the group’s European and Asia
Pacific focused entity, overseeing its move to the Republic of Ireland and merger with AXA. Bryan stepped
down from all AXA XL Directorships in 2023 to take on his role with Lancashire.
External appointments/Other roles:
Bryan is a partner of Vario Partners LLP and a director of Vario Global Capital Limited, the Vario operating
company. Bryan was appointed as a Non-Executive Director for Sabre Insurance Group plc in June 2023.
B A U
Date of appointment to the Board: 26 April 2023
Board meeting attendance: 2/2
Bryan Joseph
Non-Executive Director
Board of Directors continued
B A I R
Skills, experience and qualifications:
From 1980 until 1998, Robert Lusardi was an investment banker in New York, ultimately as Managing
Director of the insurance and asset management industries. From 1998 until 2005, he was a member of
the Executive Management Board of XL Group plc, first as Group CFO then as CEO of one of their three
operating/reporting segments; from 2005 until 2010 he was an EVP of White Mountains (an insurance
merchant bank) and CEO of certain subsidiaries; and from 2010 to 2015 he was CEO of PremieRe Holdings,
a private insurance entity. He has been a director of a number of insurance-related entities including
Symetra Financial Corporation, Primus Guaranty Ltd., OneBeacon Insurance Group Ltd., Esurance Inc.,
Delos Inc., Pentelia Ltd. and FSA International Ltd. He received BA and MA degrees in Engineering and
Economics from Oxford University, an MBA from Harvard University and PhD from Barry University.
External appointments/Other roles:
He is also on the boards of Symetra Financial Holdings, Inc., a life insurer, and a Board member of Oxford
University’s 501(c)3 charitable organisation.
Date of appointment to the Board: 8 July 2016
Board meeting attendance: 4/4
Robert Lusardi
Senior Independent
Non-Executive Director
N
Skills, experience and qualifications:
Irene McDermott Brown most recently held the position of Chief Human Resources Officer at M&G plc,
a FTSE 100 international savings and investments firm, retiring from that role on 31 December 2021. Her
executive career has included international human resources roles at Barclays, BP, and Cable and Wireless.
Ms McDermott Brown’s UK experience includes over 12 years at Mercury Communications, Digital
Equipment Company and the Electricity Supply Industry. She has an MSc from the London School of
Economics in Industrial Relations and is a Fellow of the Chartered Institute of Personnel and Development.
Date of appointment to the Board: 28 April 2021
Board meeting attendance: 4/4
Irene McDermott Brown
Non-Executive Director
RB
74 Lancashire Holdings Limited | Annual Report & Accounts 2023
B IA N R
Skills, experience and qualifications:
Christopher Head is a qualified solicitor and joined Lancashire in September 2010. He was appointed
Company Secretary of LHL in 2012 and advises on issues of corporate governance and generally on legal
affairs for the Group. He also advises on the structuring of Lancashire’s third-party capital underwriting
initiatives, which have included the Accordion and Kinesis facilities. Prior to joining Lancashire, he was
in-house Counsel with the Imagine Insurance Group, advising specifically on the structuring of reinsurance
transactions. He transferred to Max at Lloyd’s in 2008 as Lloyd’s and London Counsel. Between 1998
and 2006, Mr Head was Legal Counsel at KWELM Management Services Limited, where he managed an
intensive programme of reinsurance arbitration and litigation for insolvent members of the HS Weavers
underwriting pool. Mr Head worked until 1998 at Barlow Lyde & Gilbert in the Reinsurance and
International Risk Team. Mr Head has a History MA and legal qualification from Cambridge University.
Christopher Head
Company Secretary
Skills, experience and qualifications:
Sally Williams has more than 30 years’ experience in the financial services sector, with extensive risk,
compliance and governance experience, having held senior positions with Marsh, National Australia
Bank and Aviva. Ms Williams is a chartered accountant and spent the first 15 years of her career with
PricewaterhouseCoopers, where she was a director specialising in financial services risk management
and regulatory relationships. She also undertook a two-year secondment from PwC to the Supervision
and Surveillance Department at the Bank of England. Ms Williams is also a Director of Lancashire
Insurance Company (UK) Limited.
External appointments/Other roles:
Ms Williams is a Non-Executive Director of Family Assurance Friendly Society Limited (OneFamily),
where she is chair of both their Audit Committee and their With Profits Committee, and a member
of the Risk, Nominations and Member and Customer Committees. Ms Williams is also a Non-Executive
Director of Close Brothers Group plc and Close Brothers Limited, where she is a member of their Audit
and Risk Committees.
Date of appointment to the Board: 14 January 2019
Board meeting attendance: 4/4
B N
Sally Williams
Non-Executive Director
A
Director skills matrix
i. Including legal, regulatory
and compliance
ii. Including business
development and M&A
iii. Including equity, debt and
corporate funding projects
iv. Including investment treasury,
portfolio and asset-liability
management
v. Including internal control
and internal audit processes
vi. Including sustainability
and climate change
vii. Including senior management
experience, people
management, succession,
culture and communication.
viii. Including oversight of data
management, information
security and cyber
8
6
8
10
9
10
10
6
0 1 2 3 4 5 6 7 8 9 10
Listed Capital Markets Experience
Digital and Technology oversight and resourcing
viii
Leadership
vii
ESG
vi
Risk Management
v
Actuarial / Reserving
Investment
iv
Corporate Finance
iii
Insurance / Reinsurance
Accounting / Audit
Strategy
ii
Corporate Governance
i
Number of Directors with relevant skills
75Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Governance
Corporate governance report
Board Committees
Board and Committee administration
The Board of Directors is responsible for the leadership, strategy and
control and the long-term success and sustainability of Lancashire’s
business. The Board has reserved a number of matters for its decision,
including responsibility for setting the Group’s values and standards,
and approval of the Group’s strategic aims and objectives. The Board
has delegated certain matters to Committees of the Board, as described
below. Copies of the Schedule of Board-Reserved Matters and Terms of
Reference of the Board Committees are available on the Company’s
website at www.lancashiregroup.com.
The Board has approved and adopted a formal division of responsibilities
between the Chair and the Group CEO. The Chair is responsible for the
leadership and management of the Board and for providing appropriate
support and advice to the Group CEO. The Group CEO is responsible
for the management of the Group’s business and for the development
of the Group’s strategy and commercial objectives. The Group CEO
is responsible, along with the executive team, for implementing the
Board’s decisions.
The Board and its Committees meet on at least a quarterly basis. At the
regular quarterly Board meetings, the Directors review all areas of the
Group’s business, strategy and risk management and receive reports
from management on underwriting, reserving, reinsurance, finance,
investments, capital management, internal audit, risk, legal and
regulatory developments, compliance, climate change risk, ESG and
sustainability and other matters affecting the Group. Management
provides the Board with the information necessary for it to fulfil its
responsibilities. In addition, presentations are made by external advisers
such as the independent actuary, the investment managers, the external
auditors, the remuneration consultants and the corporate brokers. The
Board Committees are authorised to seek independent professional
advice at the Company’s expense.
The Board also meets to discuss strategic planning matters in addition
to the customary schedule of quarterly meetings. The Board dedicated
time to strategic opportunities and capital planning at a dedicated Board
strategy session which was held in April 2023 in which all Directors and
invited members of the management team participated.
The Chair holds regular meetings with the Non-Executive Directors,
without the Executive Directors present, to discuss a broad range of
matters affecting the Group. The Chair also holds regular meetings
with the Chairs of the Group’s principal operating subsidiaries: LICL,
LUK, LSL and LCM.
All Directors attended the scheduled quarterly proceedings of the 2023
Board and their relevant Committees meetings, with the exception of
Peter Clarke who was unable to attend the November Investment
Committee meeting due to illness.
The Directors
Appointments to the Board are made on merit, against objective criteria,
and with due regard to the right balance of skills, experience, knowledge,
independence and diversity required for the Board to operate effectively
as a whole. These areas are considered in detail by the Nomination,
Corporate Governance and Sustainability Committee. The Board
considers all the Non-Executive Directors to be independent within
the meaning of the Code. Michael Dawson, Robert Lusardi, Jack Gressier,
Irene McDermott Brown and Sally Williams are independent, as each
is independent in character and judgement and has no relationship
or circumstance likely to affect his or her independence. Peter Clarke
was independent upon his appointment as Chair on 4 May 2016.
Bryan Joseph joined the Board as a Non-Executive Director with effect
from 26 April 2023. The appointment of Mr Joseph was facilitated by the
specialist recruitment agency Per Ardua Associates Ltd which conducted
a Non-Executive Director search exercise under the direction of the
Nomination, Corporate Governance and Sustainability Committee and
Peter Clarke as the Company Chair. Per Ardua Associates Ltd prepared
an independent candidate report which was considered at the
Nomination, Corporate Governance and Sustainability Committee.
Close consideration was given to the balance of skills and experience
on the Board. The Board also considered the question of Mr Joseph’s
independence of character and judgement, and determined that he
should be considered independent on his appointment. Bryan Joseph
was appointed, during 2023, as a member of the Audit and the
Underwriting and Underwriting Risk Committees.
Philip Broadley joined the Board as a Non-Executive Director and as
the Board Chair designate with effect from 8 November 2023. The
appointment of Mr Broadley was facilitated by the specialist recruitment
agency Spencer Stuart which conducted a Non-Executive Director search
exercise under the direction of the Nomination, Corporate Governance
and Sustainability Committee. Robert Lusardi as the Senior Independent
Director oversaw the Board process for the selection of the Board Chair.
Spencer Stuart prepared an independent candidate report which was
considered at the Nomination, Corporate Governance and Sustainability
Committee meeting held on 7 November 2023. The Board considers
that Mr Broadley has a range of skills and experience appropriate to
providing the required strategic leadership to the Board and the business.
The Board also considered the question of Mr Broadley’s independence
of character and judgement, and considered that he should be
considered independent on his appointment. Subject to shareholder
approval at the Company’s 2024 AGM , Mr Broadley will assume the
role of LHL Board Chair at the conclusion of the AGM on 1 May 2024.
Please see the Nomination, Corporate Governance and Sustainability
Committee Report on page 89 for more details of the appointment
process and the consideration of the respective skills of Mr Joseph and
Mr Broadley within the context of Board succession planning and the
need for an appropriate balance of skills and perspectives on the Board
and its Committees. The question of Mr Broadley’s Committee
memberships will be considered during the course of 2024.
76 Lancashire Holdings Limited | Annual Report & Accounts 2023
At the Board meeting held on 5 March 2024, further to a
recommendation by the Nomination, Corporate Governance and
Sustainability Committee, the Board affirmed its judgement that
seven of the ten members of the Board are independent in their roles as
Non-Executive Directors. The Board noted that Peter Clarke, having been
appointed as a Non-Executive Director on 9 June 2014, and the Chair
on 4 May 2016, had completed his ninth full year of service as a Director
to the Company and would no longer be considered independent under
the guidance of the Code. Peter Clarke will therefore not stand for
re-election at the 2024 AGM. Therefore, in the Board’s judgement, the
Board’s composition complies with the Code requirement that at least
half the Board, excluding the Chair, should comprise Non-Executive
Directors determined by the Board to be independent.
In accordance with the provisions of the Company’s Bye-laws and the
Code, and for 2024 with the exception of Peter Clarke, all the Directors
are subject to election (in the case of Mr Broadley and Mr Joseph) or
re-election annually at each AGM.
Information and training
On appointment, the Directors receive written information regarding
their responsibilities as Directors and information about the Group.
An induction process is tailored for each new Director in the light of
his or her existing skill set and knowledge of the Group and includes
meetings with senior management and visiting the Group’s operations.
Information and advice regarding the Company’s official listing, legal
and regulatory obligations and on the Group’s compliance with the
requirements of the Code are also provided on a regular basis. An
analysis of the Group’s compliance with the Code is collated and
summarised in quarterly reports together with a more general summary
of corporate governance developments, which are prepared by the
Group’s legal and compliance department for consideration by the
Nomination, Corporate Governance and Sustainability Committee.
That Committee also receives reports from the ESG Committee Chair
on its work. The Directors have access to the Company Secretary and
the Group General Counsel who are responsible for advising the Board
on all legal and governance matters.
The Directors also have access to independent professional advice as
required. Regular sessions are held between the Board and management
as part of the Company’s quarterly Board meetings, during which
in-depth presentations covering areas of the Group’s business are
made. During these presentations the Directors have the opportunity
to consider, challenge and help shape the Group’s commercial strategy.
The Directors are also encouraged to seek supplementary know-how
training suitable to their roles offered by the many external providers of
training pertinent to governance, in particular the roles of Non-Executive
Directors, and to consider their training needs and priorities as part of the
year-end performance evaluation for the Board and its Committees.
Board performance – 2023 evaluation
A formal performance evaluation of the Board, its Committees and
individual Directors is undertaken on an annual basis and the process
is initiated by the Nomination, Corporate Governance and Sustainability
Committee led by the Chair of the Board. The aim of this work is to
assess the effectiveness of the Board and its Committees in terms of
performance and risk oversight, strategic development, stakeholder and
employee engagement, composition, skillset, supporting processes and
management of the Group. The evaluation is forward-looking in terms
of identifying strategic priorities and actions as well as considering
performance, training and development needs for the Directors within
the context of the work of each Committee and that of the Board.
The 2023 evaluation process for the Board and each of its Committees
was conducted internally and was based on a set of questionnaires which
were prepared by the Company Secretariat and agreed with the Board
Chair and the Chairs of each of the Committees and made available
to participants using a web-based platform. The Group’s principal
operating subsidiaries, LICL, LUK, LSL and LCM also carried out
performance appraisals facilitated by the respective company secretaries.
The reports covering the subsidiary boards and relevant committees
including recommendations were discussed with the respective
subsidiary chairs and have been discussed within the relevant subsidiary
boards. Key themes from those subsidiary evaluations were also reported
to the LHL Board.
The 2023 LHL Board and Committee evaluation process involved each
Director as well as the Company Secretary, the Group CRO, Group
General Counsel and other Committee members and members of
senior management who were invited to review and complete online
questionnaires. Further to this process the Company Secretary prepared
an evaluation report for the Board which collated feedback from the
responses on an anonymised basis and identified a series of themes
covering both areas of effectiveness and potential actions and areas for
further discussion or development. The summary reports were discussed
between the Company Secretary and the Board Chair and the relevant
Committee Chairs before being distributed to each of the Directors. The
Chair invited feedback on key findings in the evaluation reports prior to
their finalisation.
The performance evaluation reports were formally tabled and
discussed at meetings of the Nomination, Corporate Governance and
Sustainability Committee and the Board held in March 2024, and each
of the other Committees discussed the report pertinent to its own
operation and performance. The reports identified a number of key
strengths of the Board and its Committees, including; dynamics and
chairing; skills and expertise of both Non-Executive and Executive
Directors; effective oversight of strategy and performance; effective
shareholder and stakeholder engagement; strong Committee reporting;
an open, candid and collaborative Board culture; effective risk
management and controls; an effective Group structure and governance;
and good company secretariat support. The Board discussions on the
reports were led by the Chair.
77Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Governance
In summary, in its consideration of the 2023 performance evaluation
reports, the Board concluded that it operates effectively and has a good
blend of insurance, financial, regulatory and other relevant expertise. All
Non-Executive Directors are committed to the continued success of the
Group and to making the Board and its Committees work effectively.
Attendance at Board meetings was found to be good. The Group CEO
and the Group CFO, the Company’s Executive Directors, were also found
to be operating effectively.
The Board also concluded that appropriate infrastructure, processes
and governance mechanisms are in place to support the effective
performance of the Board and its Committees. The Board is also
considered to manage risk effectively. Furthermore, the number
of Directors on the Board and the balance of skills is considered
to be appropriate.
The Board acknowledges the need to actively address the gender
and diversity balance of the Board in its succession planning.
Further to the Board engagement with the evaluation process and
consideration of the reports, the Board concluded that Board and
Committee oversight of strategy, risk tolerances and controls had
operated effectively. Management’s presentation to the Board of
strategy had generated a useful discussion of the longer term strategic
trajectory of the Group and good progress had been made in the
establishment of a Group U.S. underwriting presence. The processes for
Board and Chair succession had been well managed and had operated
effectively. Implementation of the IFRS 17 accounting reporting standard
during the year had been well implemented by management and
discussed effectively within the Board and its Committees.
Engagement between the Board and the workforce was considered to be
generally strong and beneficial to the operation of the business. Effective
workforce engagement will continue to be a priority for the Board. For
further information on workforce engagement, please see Peter Clarke’s
introduction to the Sustainability and Governance sections starting on
page 41 and the report from the Nomination, Corporate Governance
and Sustainability Committee starting on page 89.
Other strategic priorities identified by the Board for the year ahead
included ensuring a balance between the maintenance of a robust capital
base for the Group, capable of supporting the strategic growth plans for
the business and the Group’s strategic objective of actively managing its
capital. The Board and management are also committed to maintaining
a close focus on recruitment, skills, employee retention and training to
further strengthen and build a workforce equipped to deliver the Group’s
strategic growth plans.
The Board identified a number of areas for training and specific themes
for monitoring over the coming year, including the following:
To review strategic opportunities for growth and the related
resourcing requirements;
To monitor the progress in the establishment of the Group’s new
U.S. underwriting platform;
To continue to monitor expected legislative and regulatory changes
in the area of UK financial reporting, audit and associated regulation;
and
To monitor changes to the Bermuda, UK and global tax rules and
to consider the strategic implications.
The Board will continue to review its procedures, training requirements,
effectiveness and development during 2024.
The Chair’s performance appraisal was led by the Senior Independent
Director, who consulted with the Non-Executive Directors with input
from the Executive Directors during August 2023. The Chair was
considered to be effective in facilitating strategic decision-making,
whilst ensuring an appropriate level of challenge and a culture of
constructive discussion.
Following the year-end, the Chair met with the Group CEO, and the
Group CEO met with the Group CFO, to conduct a performance
appraisal in respect of 2023 and to set targets for 2024. The results
of these performance evaluations were discussed by the Chair and
the Non-Executive Directors and are reported in the Directors’
Remuneration Report commencing on page 101.
Relations with shareholders
During 2023, the Group’s Head of Investor Relations, usually
accompanied by one or more of the Group CEO, the Group CUO, the
Group CFO, the Chair or a senior member of the underwriting team,
made presentations to major shareholders, analysts and the investor
community. Formal reports of these meetings were provided to the
Board on at least a quarterly basis.
Conference calls with shareholders and analysts hosted by senior
management are held quarterly following the announcement of the
Company’s quarterly financial results or trading statements. The Group
CEO, Group CUO and Group CFO are generally available to answer
questions on these calls.
Shareholders are invited to request meetings with the Chair, the Senior
Independent Director and/or the other Non-Executive Directors by
contacting the Group Head of Investor Relations. All of the Directors are
expected to be available to meet in person or virtually with shareholders
at the Company’s 2024 AGM.
The Chair of the Remuneration Committee led a shareholder advisory
exercise with the Group’s largest shareholders regarding the Board’s
remuneration plans during early 2024.
The Company commissions regular independent shareholder analysis
reports, and also receives periodic reports from the Group’s Head of
Investor Relations on feedback from shareholders and analysts.
The Company’s bye-laws are governed by Bermuda Company Law
and subject to approval of shareholders in a general meeting. The
bye-laws are available on the Company website. A copy of the
Company’s bye-laws is also available for inspection at the
Company’s registered office.
Corporate governance report continued
78 Lancashire Holdings Limited | Annual Report & Accounts 2023
Enterprise risk management
The Board is responsible for setting the Group’s risk appetites, defining
its risk tolerances, and setting and monitoring the Company’s risk
management and internal control systems, including compliance with
risk tolerances. During 2023, the Board carried out a robust assessment
of the emerging and principal risks affecting the Group’s business model,
future performance, solvency and liquidity and the operation of internal
control systems.
Further discussion of the emerging and principal risks affecting the
Group, as well as the procedures in place to identify and manage them,
can be found in the ERM section of this report on page 23 and in the risk
disclosures section on page 148. The Group’s reporting of climate change
risk and its management within the business can be found in the TCFD
Report starting on page 49.
Each of the Committees is responsible for various elements of risk (see
the various Committee reports from page 83 for further detail). The
Group CRO reports directly to the Group and subsidiary boards and
facilitates the identification, evaluation, quantification and control of
risks at a Group and subsidiary level. The Group CRO provides regular
reports to the Group and subsidiary boards covering, amongst other
things, actual risk levels against tolerances, emerging risks, loss events
and near misses, key risk indicators, and an overview of the control
environment (driven by key control testing and control affirmations,
and supported by internal audit findings). The Board considers that
a supportive ERM culture, established at the Board and embedded
throughout the business, is of key importance. The facilitating and
embedding of ERM and helping the Group to improve its ERM practices
are a major responsibility assigned to the Group CRO. The Group
CRO’s remuneration is subject to annual review by the Remuneration
Committee. The Board is satisfied that the Company’s risk management
and internal control systems have operated effectively for the year under
review. In this regard, please see the Audit Committee report on page 83.
Committees
The Board has established Audit, Investment, Nomination, Corporate
Governance and Sustainability, Remuneration, and Underwriting and
Underwriting Risk Committees. Each of the Committees has written
Terms of Reference, which are reviewed regularly and are available on
the Company’s website. The Committees’ Terms of Reference were
reviewed by the Board during 2023 and considered again as part of the
2023 year-end performance evaluation process. The Committees’ Terms
of Reference are considered to be in line with current best practice.
The Committees are generally scheduled to meet quarterly, although
additional meetings and information updates are arranged as business
requirements dictate. Director attendance at the 2023 Board meetings
is set out on pages 72 to 75. A report from each of the Committees,
which covers Committee attendance, is set out at the front of each
of the Committee reports.
79Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Governance
We engage with a range of stakeholders
through the course of our operations. We
value those relationships and aim to create
a healthy and sustainable corporate culture
that delivers on their expectations.
Our people
We aim to attract and retain the best talent across our underwriting and
support functions. Our positive and distinctive culture is supported by our
values which guide the way that we operate. We ask our people to tell
us their opinions on their experience with the Group through our annual
employee survey and value and act on their feedback. We believe in
offering the best possible working environment for employees and, during
2023, we enhanced our London office space and facilities. The Group is
committed to providing a range of policies that protect and support
colleagues in their day-to-day work and more widely. When attracting
new employees to the business, we value diversity, equity and inclusion
and train our hiring managers to ensure all candidates are treated fairly.
Our policyholders
We have long-standing relationships with many policyholders and use
our diverse product offering to foster effective partnerships with new
clients. Our policyholders are at the centre of everything we do, and
we strive for excellence in all our activities on their behalf.
Our experienced teams include our claims specialists, who have specific
and detailed knowledge of our diverse product lines and are focused on
ensuring a timely and equitable claim resolution for our clients. We aim
to adopt an approach to the claims handling process, which is proactive
and efficient, as well as transparent and flexible, while acting in
accordance with the terms and conditions of the (re)insurance policy
provided. This enables our clients to recover from the impact of loss
events as soon as practicable. We also operate in a highly-regulated
market, seeking to engage constructively with the Group’s regulators.
This regulation helps reinforce management’s focus on maintaining
an open culture, good risk management and a strong capital base.
Brokers
Lancashire strives to be a trusted partner to brokers distributing (re)
insurance solutions to our policyholders and, since inception, we have built
strong relationships with large international firms and smaller independent
intermediaries. Our expert understanding of risk management and transfer
adds value to our discussions with broker partners and we actively look
for new ways to further strengthen and enhance our relationships. Our
underwriters attend a number of industry events and conferences each
year where they are able to discuss our products and appetite for various
types of business with broker representatives. During 2023, these included
events in Monte Carlo, Baden-Baden, and Singapore. Our marketing
activities through corporate social media, our Company website and
hosting face-to-face events with brokers also encourages a good
understanding of our business and priorities. A new reception area
and visitor suite was also opened at our London office in 2023 to
create a professional and comfortable space for guests.
Our shareholders and investors
As a premium-listed company on the LSE we pride ourselves on our
mutually beneficial relationships with our shareholders and those
entities which lend to the Group. We maintain open and transparent
communication channels with them and work hard to foster good
relations through our active programme of engagement. Our relationship
with our shareholders is led by our Group Head of Investor Relations, in
collaboration with members of the Board and the wider Executive team.
This includes an Investor Day which was most recently held in London in
November 2023, which included presentations from our senior leaders on
our strategy, capital management, claims and reserving and our Lloyd’s
syndicates. These presentations are followed by a questions and answers
session. The Group’s corporate brokers provide guidance on investor
priorities and perception and meet regularly with the Board. We maintain
a regular and open dialogue with the Group’s main ratings agencies.
Society and the environment
Lancashire measures and offsets carbon emissions for our own
operations and seeks to be a responsible underwriter and investor.
We align our activities to the global transition to net-zero. Within
underwriting, we continue to support our clients as they transition and
reduce GHG emissions and through active engagement with them with
regard to our ESG Underwriting Guidelines. The Lancashire Foundation
makes a tangible difference to communities across our markets and
beyond, through charitable donations and utilising the talent and
energy of our people for good.
Our universe of stakeholders
Section 172 – Delivering responsibly
for stakeholders
Our
policyholders
Our
people
Our
shareholders
and investors
Society and the
environment
Board
engagement
and decision-
making
Lenders
Rating
agencies
Communities
Lancashire
Foundation
Brokers
Government
and regulators
Service
providers
Corporate governance report continued
80 Lancashire Holdings Limited | Annual Report & Accounts 2023
Responsible Board decision making
The Code requires formal disclosure around the interests of and engagement with stakeholders, and the duties falling upon boards under Section 172
of the UK Companies Act 2006. Although the Company is incorporated in Bermuda and is therefore not subject to the UK Companies Act
requirements, the Board continues to pay close attention to developments in English law and governance best practice.
In this 2023 Annual Report and Accounts, we give an overview of how both the Board and the business have factored in the needs of our stakeholders in
their discussions and decision making in all areas of performance review, strategy, risk and capital management. To that end, this section should be considered
together with the rest of this report as the Company’s comprehensive summary of its Directors’ compliance with their equivalent Section 172 duties.
Section 172 responsibilities in focus
Due to the robust capital position of the Group, arising from the strong operational performance of the business during 2023, the Board approved a
special dividend of $0.50 per common share, which was paid to shareholders on 15 December 2023. Additionally, the Board approved expenditure of
up to $50 million to repurchase Lancashire’s shares. No shares were repurchased under the programme. Including the final and interim dividends paid
during 2023 the total dividend to shareholders during the year amounted to $0.65 per common share. In taking these capital deployment decisions,
the Board considered the capital requirements for the business to support its underwriting and wider business plans for 2024. The Board also discussed
requirements for capital held in light of the Group’s regulatory capital requirements and with regard to the market credit rating agency models. The
Board concluded that Lancashire’s performance and diversification strategy over recent years has both improved its capital efficiency and strengthened
its overall capital position. The Board also actively considered the needs of the Group’s policyholders as a key part of capital planning. The Company’s
financial security and balance sheet strength is a key part of its offering to its (re)insured policyholders. Additionally, the Board noted that employees
who are members of the RSS were eligible to share in the company’s strong performance through the special dividend.
Capital return to shareholders
Criteria considered (See table)
Relevant stakeholders
Our shareholders
Our people
Our policyholders and brokers
Government and regulators
During 2023, two new appointments to the Board were approved. In November, Philip Broadley was appointed as a Non-Executive Director and as
the LHL Chair designate. His appointment as Chair is expected to take effect immediately following Lancashire’s 2024 AGM, subject to shareholder
approval. The search for a Chair successor was led by Robert Lusardi, Lancashire’s Senior Independent Director, who assumed the role of Chair for all
relevant Board and Committee discussions. The appointment process was conducted through Lancashire’s Nomination, Corporate Governance and
Sustainability Committee and approved by the LHL Board. In April, Bryan Joseph was also appointed as a Non-Executive Director and a member of
both the Audit and Underwriting and Underwriting Risk Committees. Philip and Bryan bring significant additional expertise to the Board to help us
deliver on our strategic ambitions.
Board succession planning
Criteria considered (See table)
Relevant stakeholders
Our policyholders and brokers
Government and regulators
Our shareholders
Our people
Society
Environment
Lancashire continued to grow premiums written in 2023 with an increase of 16.9%. This growth included business written in both existing and newer
lines of business. The Board discusses the growth strategy of the business at its quarterly meetings and meets with senior underwriters to understand
current market dynamics, risks and opportunities. Additionally, all Board members attend the quarterly UURC. During 2023 the Board also considered
and approved the expansion of the business through the launch of Lancashire Insurance U.S. Lancashire Insurance U.S. will operate under a delegated
underwriting arrangement with Lancashire’s UK company platform and is expected to begin underwriting in early 2024. The U.S. operation will be
complementary to our existing capabilities. This growth strengthens the policy offering to our clients and further enhances the societal benefits of
the risk management (re)insurance products we offer, delivers opportunity for our people, and generates returns for our investors. It is implemented
with due regard to legal and regulatory requirements and close consideration of the capital demands of our business.
Growth in premiums written and
geographic expansion
Criteria considered (See table)
Relevant stakeholders
Our policyholders and brokers
Government and regulators
Our shareholders
Our people
Society
Environment
81Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Governance
Section
172(1):
Duty to promote the success of the
company, with regard to: For further details, see:
The likely consequences of any decision
in the long term;
The Group’s statement of purpose – page 9
The Group’s business model – page 9
The Group’s strategic goal and three priorities: that Underwriting comes first; balancing risk
and return through the cycle; operating as an insurance market employer of choice – pages
10 and 11
Embedding a sustainable culture for a profitable business – page 41
The Board’s assessment of the Group’s viability and prospects as set out in the going concern
and viability statement – page 120
The interests of the company’s
employees;
The importance of our people, and the business’s focus on Lancashire’s values, culture,
diversity & inclusion, training and development and workforce engagement – page 33
The need to foster the company’s
business relationships with suppliers,
customers and others;
Our business depends upon the strong business relationships that we build and maintain
with our core and broader stakeholders. All Board members attend the quarterly UURC and,
during 2023, gave close consideration to business development opportunities as summarised
in the Committee’s report – page 96
The impact of the company’s operations
on the community and the environment;
Society and the environment form part of our ‘core’ set of stakeholders. The Board is
engaged with the impact of the Company’s operations through its oversight of the
Lancashire Foundation, the Group’s submission to the CDP, the annual offsetting of our own
operations’ GHG emissions, and our commitments to report against the UNEP FI Principles
for Sustainable Insurance (see our website for details) and address the requirements of the
TCFD – page 49 to 64.
The desirability of the company
maintaining a reputation for high
standards of business conduct; and
Through its compliance with the Code, the Company strives to operate in line with high
standards of governance expectation and business conduct. A healthy and sustainable
corporate culture is embedded throughout the business, which is assessed by the Board
through various channels – page 92
The Audit Committee oversees the Group’s implementation of whistleblowing
arrangements, and other systems and controls for the prevention of fraud, bribery and
money laundering – page 88
The need to act fairly as between
members of the company.
The Board is committed to treating the Company’s shareholders fairly, and engaging with
them through a broad programme of investor relations activities, meetings (including the
AGM), and targeted consultations; be that with our substantial shareholders, the Company’s
own employees, private individuals, or via shareholder advisory groups. See ‘Section 172
responsibilities in focus’, regarding the Board’s consideration of the balance between
underwriting opportunities and the payment of dividends – page 81
Corporate governance report continued
82 Lancashire Holdings Limited | Annual Report & Accounts 2023
Committee membership
The Audit Committee comprises four independent Non-Executive
Directors and is chaired by Sally Williams. The qualifications for each of
the Committee members are detailed on pages 72 to 75. The Committee
members bring a diverse range of experience in finance, risk, control
and business, with particular experience in the specialty insurance and
reinsurance sectors. The Board has confirmed that the members of the
Committee have the necessary expertise to provide effective challenge
to management; this includes the chair.
The Group’s internal and external auditors have the right of direct
access to both the management team and the Audit Committee.
The Audit Committee’s detailed Terms of Reference are available
on the Group’s website.
Committee members Meetings attended
Sally Williams (Chair) 4/4
Simon Fraser 2/2
Jack Gressier 1/1
Bryan Joseph 2/2
Robert Lusardi 4/4
Following the 2023 AGM Simon Fraser stepped down as a Director of the Board
and Committee member with effect from 26 April 2023. As part of the Board’s longer
term succession planning, Bryan Joseph joined the Committee on 26 April 2023 and
Jack Gressier became a member on 9 August 2023.
Audit Committee
Committee reports
The Audit Committee has worked closely with Natalie Kershaw and
the finance team in overseeing the implementation of the IFRS 17
and IFRS 9 accounting standards, effective from 1 January 2023. I
would like to thank all those within the business who have worked
hard in embedding these new standards, and in ensuring that the
Committee has been given the appropriate tools for oversight of
their implementation. The Committee hasremained focused on
challenging the key accounting judgements, assessing the integrity
and fair presentation of the Group’s financial reporting, and
reviewing the maintenance and effectiveness of the Group’s internal
controls. The Committee also monitored and reviewed the activities
and performance of internal and external audit.”
Sally Williams
Chair of the Audit Committee
Principal responsibilities of the Committee
Monitoring and reviewing significant accounting judgements;
Monitoring the integrity of financial and narrative reporting
including recommending to the Board if this is fair, balanced
and understandable;
Reviewing the activities and effectiveness of Group internal audit;
Reviewing the effectiveness and quality of the external audit process,
the independence of the external auditor and the findings from the
audit with the external auditor;
Recommending the appointment of the external auditor and the
approval of their fees;
Overseeing the effectiveness of the Group’s internal controls and
risk management systems; and
Monitoring compliance, whistleblowing, speaking up mechanisms
for financial irregularities, risk and fraud.
Specific details of the Committee’s responsibilities and activities in
these principal areas during the year are set out in the table on the
following pages.
83Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Governance
IFRS 17 and IFRS 9 implementation
2023 was the year in which both IFRS 17 and IFRS 9 accounting
standards were implemented. Preparing for this new standard has been a
multi-year project requiring significant change to accounting systems
and processes. The Committee recognises the very considerable efforts
by our finance and actuarial teams in delivering this successfully.
The Committee devoted additional time to reviewing reports received
from the finance team relating to the assumptions, judgements,
restatements, changes to APMs and other changes arising from this
implementation, together with the related disclosures in the financial
statements.
Significant areas of judgement and estimation
An annual paper is presented by management to the Committee that
details the areas of judgement and estimation in the preparation of the
consolidated financial statements. This is scrutinised and challenged by
the Committee. Key areas of judgement and estimation challenged by
the Committee during the year are discussed below.
Measurement of insurance contracts issued and
reinsurance contracts held
The most significant area of judgement and estimation considered
by the Committee during 2023 related to the Group’s measurement
of insurance contracts issued and reinsurance contracts held. These are
recognised on the statement of financial position as ‘insurance contract
liabilities’ and ‘reinsurance contract assets’. As a result of the judgemental
nature of these balances, changes in assumptions made may materially
change the fulfilment cashflows that make up these balances. The
estimation of the fulfilment cashflows is a complex actuarial process
which incorporates a significant amount of judgement, in particular
in relation to the estimation of the liability for incurred claims and
the asset for incurred claims (i.e. the gross and net loss reserves).
The Committee’s primary areas of focus and challenge relates to the
adequacy of these gross and net loss reserves. The Committee held
regular sessions with the Group Chief Actuary and the Group Head of
Claims during the year to discuss reserving and claims developments.
The Committee also received independent estimates of the Group’s
loss reserves from an external actuary and compared these third-party
estimates to those of the Group at its second and fourth quarter Audit
Committee meetings.
During the year the committee discussed and challenged:
developments in reserves across the Group’s entities;
reserving for loss events which occurred during the year, together
with reserve developments in respect of prior year losses;
the impact of inflation on the Group’s approach to reserving and
related assumptions;
developments in the Group’s reserving approach;
the IFRS 17 risk adjustment maintained within insurance contract
liabilities above the established actuarial best estimate; and
the IFRS 17 confidence level for the Group’s margin adjusted reserves.
KPMG LLP conducted a detailed re-projection of the Group’s loss
reserves as part of the annual financial statement audit.
Having reviewed and challenged these areas, the Committee concurred
with management’s valuation of the Group’s loss reserves and the
relevant disclosures around loss reserving and related assumptions
in the Group’s consolidated financial statements.
Assessment of premium allocation approach
(“PAA”) eligibility
The Committee’s work in this area relates to the implementation of
the IFRS 17 accounting standard. IFRS 17 includes an option to apply
the premium allocation approach, which is designed to simplify the
measurement of insurance and reinsurance contracts. Judgement is
applied when performing the PAA eligibility assessment on insurance
and reinsurance contracts with a coverage period of more than 1 year.
The Committee discussed and agreed with management the basis on
which the Group would apply judgment in determining that it is eligible
to apply the PAA measurement model to its portfolios and groups of
contracts as the measurement of the liability for remaining coverage
and asset for remaining coverage is not reasonably expected to differ
materially from that calculated under the general measurement model.
This assessment was made following detailed modelling of the Group’s
insurance contracts under IFRS 17.
Risk culture and controls and
financial reporting
Other key areas of review and challenge by the Committee were in areas
of the effectiveness of the business’s control environment; the continued
integrity of external financial reporting; and the oversight of corporate
and risk culture through the reporting of the internal audit and risk
management functions.
Going concern basis of accounting and
longer term viability
The Audit Committee reviewed and challenged the going concern
assessment prepared by management at both its July 2023 and March
2024 meetings, with particular consideration of capital management,
the current underwriting and loss environment, the composition
and liquidity of the investment portfolio, long-term debt financing
arrangements, strategic and financial forecasts over the business
planning horizon, and stress and scenario testing (including climate-
change risk scenarios). These factors are also relevant in providing
assurance to the Board on the longer term viability of the Group’s
business strategy.
Having reviewed and challenged these areas, the Committee concurred
with management’s going concern assessment, together with the
relevant disclosures in respect of going concern and longer term
viability within the Group’s consolidated financial statements.
Summary of key areas of Audit Committee challenge
Committee reports continued
84 Lancashire Holdings Limited | Annual Report & Accounts 2023
How the Committee discharged its responsibilities
Financial and narrative reporting
Committee
responsibility Committee activities
Monitors the integrity of
the Group’s consolidated
financial statements,
including its annual and
half-yearly reports, annual
reporting arising under
applicable supervisory rules,
interim management
statements, preliminary
announcements and any
other formal statements
relating to the Group’s
financial performance.
Reviews and reports to
the Board on significant
financial reporting issues
and judgements contained
in the consolidated
financial statements.
At each meeting the Committee reviewed the Group’s management accounts, including the annual
consolidated financial statements, as well as the Annual Report and Accounts, and other public financial
disclosures for the purpose of recommending their approval by the Board. The Group’s annual regulatory
reports, prepared in accordance with the BMA’s reporting requirements, were reviewed in April 2023 at the
Audit Committee meeting prior to their recommendation to the Board for approval. The Committee also
monitored the activities of the Group’s Disclosure Committee and reviewed the Group’s financial releases
and accompanying earnings call investor presentations.
During 2023, the Committee received, discussed and challenged regular and ad hoc reports and presentations
from management in the following areas.
Loss reserving, and developments to the Group’s reserving process (see the Summary of key areas of Audit
Committee challenge section above).
The implementation of IFRS 17 and IFRS 9 and the related enhancements to the Group’s finance procedures
and IT framework.
Discussing financial reporting related changes arising from the implementation of IFRS 17 and IFRS 9 and
other new or significant accounting treatments (including related party transactions).
Developments in accounting and financial reporting requirements impacting the consolidated financial
statements.
The new Bermuda corporate income tax rules established in 2023.
Changes made to APMs due to implementation of IFRS 17.
The activities of the finance team.
The 2023 assessment of the Group’s ability to continue as a going concern and the longer term viability
of the business (see narrative above and page 120 for further details).
Key risk and controls including those relating to information security as part of regular risk controls
reporting, together with quarterly confirmatory compliance statements from the Group’s legal and
compliance function.
The activities of LHL’s subsidiary companies boards and audit committees.
Reports from the external auditors and discussion with them, covering audit planning, the results of
the external auditor assessment of key financial statement judgements and estimates, control testing,
misstatements identified and other audit and accounting matters.
The Committee also attended a training session delivered by the management team to the Board on the
Group’s implementation of the IFRS 17 and IFRS 9 accounting standards.
The Audit Committee continued its practice of holding engagement sessions with the Group CFO, the Group
Head of Internal Audit, the Group Chief Actuary and the External Auditor without management present.
Judgements and estimation in the consolidated financial statements
The Committee gave detailed consideration to the areas of significant judgement and estimation uncertainty
applied in preparing the consolidated financial statements involving a range of views and challenge from the
Committee members, the management team and the external auditors. See the summary on the significant
areas of judgement and estimation uncertainty applied by management on page 84.
Reviews the content of
the Annual Report and
Accounts and advises the
Board on whether, taken as
a whole, it is fair, balanced
and understandable, and
provides the information
necessary for shareholders
to assess the Group’s
performance, business
model and strategy.
The Committee reviewed the early drafts of the 2023 Annual Report and Accounts in order to keep apprised
of its key themes and messages. Ahead of presentation to the Committee, a thorough review process of the
Annual Report and Accounts was conducted to help ensure disclosures were balanced and accurate. The
Committee carefully reviewed the Group’s performance and reporting in light of the principal and emerging
risks. The Committee carefully reviewed the clarity of the new disclosures made in accordance with IFRS 17
and IFRS 9, and relating to APMs, including consideration of the overall presentation of APMs to ensure that
they are properly explained, reconciled and not given undue prominence. The Committee reviewed the final
draft of the 2023 Annual Report and Accounts at the March 2024 Audit Committee meeting, together with
the external auditor’s report. The Committee advised the Board that, in its view, the 2023 Annual Report and
Accounts, taken as a whole, is fair, balanced and understandable, and provides the information necessary for
shareholders to assess the Group’s performance, business model and strategy.
85Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Governance
How the Committee discharged its responsibilities continued
External audit oversight
Committee
responsibility Committee activities
Oversees the relationship
with the Group’s external
auditors, approves their
remuneration and terms of
engagement, and assesses
annually their independence
and objectivity, taking into
account relevant legal,
regulatory and professional
requirements, together with
the Group’s relationship
with the external auditors
as a whole. This includes an
annual assessment of the
qualifications, expertise
and resources, and
independence of the
external auditors and the
effectiveness of the external
audit process.
The Committee considered the appropriateness of the annual external audit plan, and whether appropriate
professional scepticism was applied by KPMG LLP to key accounting judgements such as reserving. The
committee noted that KPMG LLP’s work included a detailed re-projection of the Group’s loss reserves.
Following its review, the Committee was satisfied that the external audit plan was appropriate and hence
did not need to request changes to this plan. Following the Committee’s approval of the external audit plan
the Committee received regular reports from the external auditors, including an ongoing assessment of the
effective delivery of the audit compared to the plan.
KPMG LLP’s terms, scope of engagement and fees were discussed, challenged and subsequently approved by
the Committee during the year.
Following the 2022 year-end audit, the Committee performed an assessment led by the Committee Chair,
of the effectiveness of the external audit process. This year the evaluation focused on the following areas:
independence, professional scepticism and culture; the quality of audit expertise; auditor quality control; audit
planning; and audit performance and evaluation. The assessment was discussed at the April 2023 Audit
Committee meeting. The process identified a number of potential areas for enhancement that were factored
into the audit planning process for 2023. Overall, the Committee was able to conclude that the external audit
process was operating effectively, both with respect to the service provided by KPMG LLP and management’s
continued support of the audit process.
The Committee reviewed a letter from the external auditor to the management team setting out certain
findings and recommendations in respect of the control environment observed during the 2022 audit, together
with management responses in each area identified.
The Committee reviewed the independence of the external auditors at the half-year and year-end meetings,
taking into account any non-audit services provided and related fee arrangements. The Committee concluded
that KPMG LLP remain independent.
The development and
implementation of a formal
policy on the provision of
non-audit services by the
external auditors, taking
into consideration any
threats to the independence
and objectivity of the
external auditors.
Pursuant to its annual review process, the Committee received a recommendation from management and
approved and adopted a formal non-audit services policy in April 2023. The policy stipulates the approvals
required for various types of non-audit services that may be provided by the external auditors, as well as those
from which the external auditors are excluded, and is made available on the Group’s website. During 2023,
KPMG LLP provided $0.6 million of non-audit services to the Group relating to the half-year reporting review,
PRA Solvency II and Lloyd’s regulatory returns. The Committee gave careful consideration to the nature of the
non-audit services provided, the suitability of KPMG LLP as the supplier of the non-audit services and the level
of fees charged and has determined that they do not affect the independence and objectivity of KPMG LLP
as auditors.
Makes a recommendation
to the Board, to be put to
shareholders for approval
at the AGM, in relation
to the appointment,
re-appointment or
removal of the Group’s
external auditors.
The 2023 financial year was the seventh financial year in which KPMG LLP acted as the Group’s external
auditors. The incumbent lead audit partner is Salim Tharani, who assumed this role in February 2022 and
has now completed two full years as the designated KPMG LLP lead audit partner. In conformance with the
required rules, provisions and good corporate governance, the Group will be required to tender for the external
audit ahead of the 2027 year end. The Committee will consider in due course its plan for the tender process.
The external audit fee arrangements across the Group were agreed after discussion between the Committee,
management, and KPMG LLP.
The Committee and the Board are recommending the re-appointment of KPMG LLP as external auditors at
the 2024 AGM.
The Committee monitored the developing corporate governance and regulatory landscape relating to the
governance, delivery and conduct of the external audit.
Committee reports continued
86 Lancashire Holdings Limited | Annual Report & Accounts 2023
How the Committee discharged its responsibilities continued
Internal audit oversight
Committee
responsibility Committee activities
Monitors and assesses the
role and effectiveness of
the Group’s internal audit
function in the overall
context of the Group’s
risk management system,
ensuring it has unrestricted
scope, and the necessary
resources and access to
information to enable
it to fulfil its mandate
in accordance with
appropriate professional
standards.
The Group’s internal audit function reports directly to the Committee. The Committee oversaw the
appointment of a new Head of Group Internal Audit during the year. The Group Head of Internal Audit
presented the annual internal audit strategy and plan to the Committee for review, discussion and approval.
The internal audit plan considers current and emerging risks which impact the business and adopts a risk
weighted approach.
The Committee received reports from the Group Head of Internal Audit summarising the status of the
internal audit plan; findings from internal audits conducted in the period; and the status of actions taken
by management to implement recommendations arising. The internal audit programme also covers the
assessment of the Group’s culture, including risk culture, for each audit undertaken. An overall summary
of observations identified in respect of the Group’s culture is presented to the Committee and discussed
in open and closed Committee sessions.
The Committee reviewed and approved the Internal Audit Charter, which can be viewed on the Group’s
website. The Chair of the Committee undertook an annual review of the effectiveness of the internal audit
function and its activities. At its November 2023 meeting, the Committee discussed the report and its findings
and concluded that the internal audit function had operated effectively in the overall context of the Group’s
risk management system, has appropriate standing within the Group, and that the Group Head of Internal
Audit has the appropriate reporting lines to maintain independence.
Internal controls and risk management systems
Reviews the adequacy and
effectiveness of the Group’s
internal financial controls
systems that identify,
assess, manage and monitor
financial risks, and other
internal control and risk
management systems.
Reviews and approves the
statements to be included
within the Annual Report
and Accounts concerning
internal control, risk
management, including
the assessment of principle
and emerging risks, and the
statements regarding going
concern and viability.
The Board has ultimate responsibility for ensuring the maintenance of a robust framework of internal control
and risk management systems across the Group and has delegated the monitoring and review of these systems
to the Committee. The Committee reviewed and challenged the Group’s control environment, the results of
the risk and control affirmation review and testing work performed and the ongoing effective operation of
key controls.
At each meeting the Committee is presented with a report from the Group Head of Internal Audit, and reviews
findings relating to the control environment and management responses. In addition, the Committee received
from the Group Head of Internal Audit an annual assessment of the effectiveness of the Group’s governance,
risk and control framework for discussion, together with an analysis of themes and trends from the internal
audit work performed and their impact on the Group’s risk profile. The Group Head of Internal Audit gave
explicit consideration to management’s fraud risk assessment as part of this work. Fraud risk and the associated
controls were, otherwise, ordinarily considered by the Group internal audit function as part of the planning
phase for each audit conducted. The Committee and Board were satisfied that the governance, risk and
control framework continue to remain strong and appropriate for the Group, whilst noting those areas for
enhancement, action and improvement which had been identified through the Group’s established processes,
or internal audit and risk and controls monitoring. The Committee assisted the Board in determining the
appropriateness of adopting the going concern basis of accounting and in performing the assessment of
the viability of the group, as more fully described in the Directors’ Report at page 120.
87Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Governance
How the Committee discharged its responsibilities continued
Compliance, speaking up and fraud
Committee
responsibility Committee activities
Reviews for adequacy
and security the Group’s
compliance, speaking
up and fraud controls.
The Committee conducted an annual effectiveness review of the Group’s policies and procedures relevant to
financial controls, and recommended the adoption by the Board of updated policies and procedures in respect
of: anti-money laundering; the prevention of bribery and financial crime (including the detection of fraud);
conflicts of interest; whistleblowing arrangements; and sanctions monitoring. The operation of the controls
that are documented in these policies and procedures are reported to the Committee on a quarterly basis in
the form of confirmatory compliance statements from the Group’s legal and compliance function, members
of which include the Group’s Money Laundering Reporting Officers and Group Data Protection Officer. The
Committee also keeps under review the adequacy and effectiveness of the Group’s legal and compliance
function, and receives regular updates on compliance training delivered to employees across the Group.
The Group’s whistleblowing policy and procedures provide an internal mechanism for the reporting,
investigation and remediation of any workplace wrongdoing, with arrangements in place that allow for the
independent investigation of such matters and appropriate follow-up action. A whistleblowing champion
has been appointed to each of the Group’s principal operating subsidiaries, as well as at a parent company
level, with the Chair of the Audit Committee serving in such capacity. The appointed whistleblowing champions
have responsibility for ensuring and overseeing the integrity, independence and effectiveness of the Company’s
policies and procedures on whistleblowing. The Group places a high priority on employees’ understanding of
this process to enable them to speak out with confidence when appropriate. This message, as well as the
arrangements that are in place, is regularly communicated to all employees.
Priorities for 2024
To maintain the focus on the effectiveness of the Group’s control environment, the operation of the business’s financial reporting systems
and the integrity of external financial reporting;
To continue to monitor and embed aspects of positive business culture in quarterly reporting, in particular regarding the Group’s financial
and risk control environment;
To continue to monitor emerging practice in IFRS 17 reporting to enable the Committee to consider whether further refinements could
be made to the Group’s reporting; and
To continue to monitor developments and implement recommendations relating to anticipated changes in the corporate governance,
corporate reporting, audit practice landscape, ESG, sustainability and climate reporting.
Committee reports continued
88 Lancashire Holdings Limited | Annual Report & Accounts 2023
Committee membership
The majority of the Nomination, Corporate Governance and
Sustainability Committee members are independent Non-Executive
Directors. The Committee Chair is Peter Clarke, who is also the Chair
of the Board.
Committee members Meetings attended
Peter Clarke (Chair) 4/4
Michael Dawson 4/4
Sally Williams 4/4
Irene McDermott Brown 4/4
Nomination, Corporate Governance
and Sustainability Committee
The Committee has had a very active year, engaging fully with the
processes for Board and Chair succession. We appointed Bryan Joseph
asan independent Non-Executive Director in April 2023 and, under
the leadership of Rob Lusardi as our Senior Independent Director, the
Committee monitored and managed the process for the identification
and engagement with a range of potential candidates to join the Board
as its Chair designate. This culminated in the appointment of Philip
Broadley in November 2023. As I reach the end of my tenure as Board
and Committee Chair, I am confident that the Board benefits from
a broad diversity and has the right balance of skills and perspectives
to deliver strong, challenging, engaged and supportive governance
for our business for the years ahead.”
Peter Clarke
Chair of the Nomination, Corporate Governance and Sustainability Committee
Principal responsibilities of the Committee
Reviews the structure, size and composition (including the skills,
knowledge, independence, experience and diversity) of the Board
and oversees Board engagement with the workforce;
Considers succession planning for the Directors and other senior
executives;
Nominates candidates to fill Board vacancies;
Makes recommendations to the Board concerning Non-Executive
Director independence, membership of Committees, suitable
candidates for the role of Senior Independent Director, and the
re-election of Directors by shareholders;
Reviews the Company’s corporate governance arrangements
and compliance with the Code;
Monitors and makes recommendations to the Board regarding
the environmental, social and governance responsibilities of the
Company; and
Makes recommendations to the Board concerning the charitable
and corporate social responsibility activities of the Company and
donations to the Lancashire Foundation.
89Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Governance
How the Committee discharged its responsibilities
Corporate governance
Committee
responsibility Committee activities
Chair succession The Committee approved the appointment of Spencer Stuart as the independent external recruitment
consultancy to carry out a search for candidates for the role of Board Chair, to succeed Peter Clarke in that role
following the conclusion of the 2024 AGM. The Chair search process was led by the Board’s Senior Independent
Director (SID) Robert Lusardi.
The Committee agreed a detailed specification, which was structured with regard to the requirements of both
the Chair role and broader Board succession considerations, and held regular meetings with representatives
of Spencer Stuart during the course of 2023. Numerous meetings were held between Directors, members of
management and the candidates. The Company Secretary assisted in conducting due diligence and in giving
advice around governance requirements for candidates under consideration. All Directors were involved in
meeting and approving the principal candidates emerging from the search process.
The Committee considered questions of experience, skills, fitness and a formal paper on independence
(with due regard to the requirements of the Code) in recommending to the Board the appointment of Philip
Broadley. The Board determined Mr Broadley to be independent in character and judgement on appointment.
The Committee and Board paid close regard to the agreed role specification and noted Mr Broadley’s 40 years’
experience in the insurance and financial services sectors, including as executive and non-executive director on
a number of UK listed boards. The Committee and the Board concluded that Mr Broadley brings a wealth of
strategic and leadership skills to Lancashire’s Board and is a suitable candidate for the role of Board Chair.
Mr Broadley was appointed as a Non-Executive Director with effect from 8 November 2023, and, subject
to shareholder approval at the 2024 AGM, will assume the role of Board Chair following the 2024 AGM
on 1 May 2024. A detailed induction programme has been arranged for Mr Broadley.
Committee reports continued
90 Lancashire Holdings Limited | Annual Report & Accounts 2023
How the Committee discharged its responsibilities continued
Corporate governance
Committee
responsibility Committee activities
Board and Committee
composition and
effectiveness and succession
The Committee discussed in its meetings the balance of skills and experience on the Board and its Committees.
The Committee regularly discussed Board succession and skills planning over the year and monitored the
diversity of the Board members.
The Committee formally considered the questions of independence, the skills and fitness in recommending to
the Board the appointment of Bryan Joseph, who was appointed as a Non-Executive Director with effect from
26 April 2023. The Committee paid close regard to the agreed role specification and noted Mr Joseph’s many
years’ experience as an actuary in the global insurance and reinsurance industry and his wider board experience,
including his service as director, audit committee chair and chair of an insurance company within the Axa XL
group and his knowledge and expertise within the insurance and reinsurance third party capital sector.
The Committee also approved the appointment of Mr Joseph to the Underwriting and Underwriting Risk
Committee and the Audit Committee.
During the year, the Committee also oversaw the appointment of Jack Gressier as a member of the Audit
Committee.
The Committee reviewed the composition of the Board at its November 2023 meeting, and it considered that
the balance of skills, knowledge, independence, experience and diversity continues to be appropriate for the
Group’s business to meet its strategic objectives. The Committee noted in its discussions that the Board had
met its Parker review objective for the Board of having at least one director from a minority ethnic background.
The Committee has also noted that, due to the appointment of two male Non-Executive Directors during
2023, the gender balance of the Board has decreased slightly. The Committee and Board remain committed
to an objective of having at least 40% female membership of the Board and intends to address this as part
of its succession planning over the next couple of years.
The Committee oversaw the process for the year-end review of the effectiveness of the Board, the Committees
and each of the Directors, which was facilitated internally by the Company Secretariat team, and led by the
Chair of the Board. The Committee and the Board were satisfied that the Board and each of its Committees
were operating effectively. Further details of the 2023 performance evaluation process and its outcomes can
be found on page 77.
In accordance with the provisions of the Code, all of the Directors are subject to annual (re)election by
shareholders. With the exception of Bryan Joseph and Philip Broadley who were appointed after the April
2023 AGM, all of the Group’s current Directors were elected or re-elected by shareholders at the 2023 AGM.
With the exception of Peter Clarke, who will not submit himself for election or re-election having completed
nine years’ service as a Director, all other serving Directors will be submitted for election or re-election at the
2024 AGM.
The Committee reviewed the Group’s fit and proper policy for Board appointments.
UK Code compliance The Committee keeps under review the Company’s corporate governance arrangements, particularly the
Company’s compliance with the Code. The Committee reviewed the Company Secretariat’s checklist record
of the Company’s compliance with the Code on a quarterly basis.
Governance documentation Each Committee considered its Terms of Reference as part of the 2022 year-end evaluation process and has
recently completed a similar exercise as part of the 2023 evaluation. In light of this work the Committee
recommended a change to the Audit Committee Terms of Reference, relating to oversight of cyber, data and
IT security risks and controls, and a minor change to the Investment Committee Terms of Reference to capture
requirements for ESG and carbon data reporting for the investment portfolio. The Committee concluded that
the Terms of Reference for all the Committees were fit for purpose. The Committee reviewed and approved
changes to the Company’s Bye-Laws which were recommended to shareholders and which were approved at
the April 2023 AGM. In August 2023, the Committee reviewed and recommended to the Board minor revisions
to both the Board’s Schedule of Reserved Matters and to the document describing the division of
responsibilities between the Group CEO and the Chair.
91Lancashire Holdings Limited | Annual Report & Accounts 2023
ESG – Governance
How the Committee discharged its responsibilities continued
Corporate governance
Committee
responsibility Committee activities
Management and staff
appointments and
succession planning
The Committee reviewed and recommended the approval and adoption by the Board of the Group’s succession
plan and talent management and development programme for the senior management population in
November 2023. The business has the objective of fostering a skilled and diverse workforce to meet the needs
of the business. The Committee engaged with Sarah Rogers, the newly appointed Group Chief HR Officer and
discussed with her plans for the enhancement of data collection and reporting for employees. The Committee
reviewed training and development proposals for a number of key employees across the Group as part of the
succession planning process.
Workforce engagement With regard to its arrangements for workforce engagement the Board does not use the suggested methods
set out in the Code, but an alternative arrangement involving the designation of non-executive directors on a
rotating basis. During 2023, the Group continued the practice of the Group CEO holding ‘town hall’ meetings
with employees following the announcement of the Group’s quarterly results. In order to further enhance
arrangements for engagement between the Non-Executive Directors and members of the workforce, the
Committee arranged for these town hall meetings to be attended by the Chair of the Board or another
Non-Executive Director. In addition to Mr Clarke, the Non-Executive Directors participants in the town hall
meeting held during 2023 were Simon Fraser, Sally Williams and Bryan Joseph. The Board and Committee
also received the results of an employee engagement survey undertaken during 2023 which covered topics
including staff satisfaction and engagement (see page 33 for further details of the survey). The Directors
once again had the opportunity to meet with employees less formally at lunches and other social gatherings
organised around the time of the Board’s regular meetings in Bermuda. The Committee considered these
and other tools for workforce engagement at its November 2023 meeting and discussed arrangements
for workforce engagement during 2024. The Committee, and the Board, consider that the mechanisms
for workforce engagement and feedback have an appropriately high profile and this, in turn, informs
debate within the relevant Committees, the Board and the wider Group.
Legal, regulatory
and governance
developments reform
The Committee monitored developments in the areas of law, regulation and guidance relevant to the Group
and its operation. Topics covered included proposals for reform to corporate reporting requirements for UK
listed entities, developments in audit market reform and guidance, UK guidance with regard to ethnicity pay
data and developments in ESG regulation and practice.
Subsidiary boards The Committee and Board monitored the composition and appointments and changes to the Group’s
subsidiary boards.
Sustainability
Sustainability and ESG
reporting
The Committee received regular reports from Jelena Bjelanovic as Chair of the management ESG Committee
regarding the current and developing ESG regulatory landscape as well as the Group’s progress in these areas.
The Committee has continued to monitor developments in the area of the Group’s ESG responsibilities,
including the climate change risk management, data collection and reporting within the business
throughout its work in 2023. The Committee received feedback on the work of the Group’s newly
appointed sustainability manager, the activities of the Lancashire Employee Network and the Group’s
DE&I working group. The Committee noted the FCA consultation regarding the adoption of sustainability
disclosures reporting standards.
Committee reports continued
92 Lancashire Holdings Limited | Annual Report & Accounts 2023
Priorities for 2024
To continue to ensure that the Company is able to effectively
discharge its governance responsibilities and to monitor and
report its compliance with the UK Corporate Governance Code;
To support management in the development of the talent pipeline
and training and retention tools within the business;
To review developments with regards to the Company’s
sustainability and ESG activities including management of
climate change risk and opportunity; and
To monitor the Company’s progress on diversity and to consider
the Board’s objectives for female and ethnic minority membership
of the Board as part of its succession planning.
How the Committee discharged its responsibilities continued
Environment
Committee
responsibility Committee activities
Climate change risk and
opportunity and nature-
related risk
The Committee also periodically reviews developments in the areas of environmental sustainability and
climate change, and the management of related risks and opportunities. The Committee and Board reviewed
and ratified the Group’s 2023 CDP response and the Group’s ClimateWise submission. For more information
on these matters, please see the 2023 TCFD report starting on page 49. The Committee noted
recommendations with regard to a reporting framework produced by the Taskforce on Nature-related
Financial Disclosures (TNFD).
Social responsibility
Diversity, equity and
inclusion
For data regarding the gender and ethnicity of the Board and executive management please refer to page 38.
The Chair’s introduction on page 41 covers the Board’s disclosures under the UK listing rules with regard to the
Company’s diversity targets. The Committee recommended approval of an updated Board diversity policy,
which is posted on the Company’s website, and covers the Board and each of its committees. The gender
makeup of each committee is included in the relevant committee reports. The Committee was pleased
that during 2023 the Board was able to meet its Board level Parker review objective for minority ethnic
representation. The Committee also discussed the option of the adoption of a Parker Review target for
the executive management group and its reports, which is an option which the Committee and Board will
keep under review pending enhancements to the Group’s data collation and management capabilities. The
Committee noted the drop in gender diversity on the Board and intends to address this as part of